We upgraded upon arrival to having a guide for our tour, it was $35 Euro each. It was well worth the extra cost to have such a knowledge English speaking guide to show us the highlights for 2 hours. Ami was fantastic and very interesting to listen to and learn from. I would not of understood what I was seeing without her and I am thankful. If we wanted to stay longer and see more, the pass would have allowed us to stay until closing.
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Pasha_R
September 16, 2026 · via Viator
I was initially confused...
I was initially confused how this tour worked but the guys found us at our meet up location, we passed by the long line outside the Vatican and they delivered us to our tour guide very quickly. Our tour guide throughout the Vatican was extremely knowledgeable about the history and artwork. She kept us together the whole time and moved us around a lot of people visiting that day. I would’ve booked with this company just to avoid the long lines at the entrance. It was totally worth it.
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Gabriela_S
September 11, 2026 · via Viator
Incredible experience...
Incredible experience getting to learn so much about this holy history in the Vatican and getting to see the Sistine Chapel in person.
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gordanay2026
August 27, 2026 · via Tripadvisor
Vatican and Sistine Chappell visit
Very efficient and easy to follow, lots of info on the sigyhs we were shown.
D
Danielle_M
July 16, 2026 · via Viator
Our Guide made it super...
Our Guide made it super easy to get in through security, get our tickets and he took us right to the main entrance to the museum
A
Alexander_I
July 12, 2026 · via Viator
Thrre are multiple tours...
Thrre are multiple tours through the Vatican Museums, all ending with the Sustine Chapel. The tour guide was attentive and provided a goog overview to the sculptures and paintings we encountered. i highly recommend this tour.
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RichardP1324
July 11, 2026 · via Tripadvisor
We were on a cruise and had limited time. We were pretty disappointed.
Disappointed - we were early to the allocated meeting point and first contact was with a guy who tried to say that we had booked an unguided tour and then tried to upsell us to a more expensive option. He then spoke to a guy who was sitting on his phone. Who said to us ‘come on let’s go’ he then proceeded to take us past all the lines in silence while he continued to text on his phone! We were then taken to an official tour point and told that this was the tour. We were handed head sets and added to the back of a tour that had already started. We missed bits of crucial information regarding the Sistine Chapel. All in all we felt a little lost. The tripadvisor explanation did not really explain the situation well. I could not recommend. This tour is not appropriate for children. It is unlikely they will enjoy it.
事業者からの返答
Dear Guest,
Thank you for taking the time to share your feedback.
We are sorry to read that your experience did not meet your expectations. However, we would like to clarify that the situation you described does not reflect how our tours are conducted.
None of our staff would tell guests they had booked an unguided tour in order to upsell another option, nor would any member of our team escort guests while using their phone or join an already-started tour. Our procedure is to welcome guests at the meeting point, verify the booking, provide all necessary information, and ensure they join the tour from the beginning.
It is possible that there was some confusion at the meeting point, as several tour operators gather in the same area. If this happened, we sincerely regret the misunderstanding.
Regarding the suitability for children, this information is clearly indicated in the tour description, as the experience is primarily designed for visitors interested in the history, art, and culture of the Vatican.
We appreciate your feedback and wish you all the best in your future travels.
M
Moira_B
July 8, 2026 · via Viator
We upgraded out tickets...
We upgraded out tickets to include a guide because is was so crowded that we didn’t feel we could navigate by ourseleves. The guide was very good full is history. The skip the line option is worthwhile. Our only complaint was the quality on the headsets.
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mariajose_s
July 2, 2026 · via Viator
A scam
It is a scam what Viator charges you for not providing anything. Buy the tickets directly at the Vatican for €28 and wait 15 minutes or less in line during peak season. I paid $320 for 4 people to have someone wait for me with the printed tickets and place me in the line that I also had to wait in. It is a shame DO NOT HIRE THEM
1人が参考になったと回答
事業者からの返答
Esigo la rimozione perché totalmente falsa ed ingannevole
M
Meredith_E
June 28, 2026 · via Viator
Great tour
This tour was fantastic, our guide was very informed and really helped us navigate all the treasures of the Vatican museum. Of course the Sistine Chapel was the star.
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