Amazing service from start to finish! Our driver was right on time, communication was clear and easy, and everything went smoothly from the airport to our hotel. The driver was fantastic, professional, friendly, and made us feel welcome from the moment we arrived.
Don’t think twice about booking this service! If you’re looking for reliable transportation and excellent customer service in Chiang Mai, this is the one to choose. Highly recommended!
事業者からの返答
Thank you so much for your wonderful review and recommendation! We’re delighted to hear that you had a smooth and comfortable transfer and that our driver made you feel welcome in Chiang Mai. Your kind words mean a lot to our team. We truly appreciate your support and look forward to welcoming you again on your next visit to Chiang Mai!
N
Nadia_B
August 15, 2026 · via Viator
Excellent company
Professional, friendly, and punctual driver
Excellent company. Impeccable minivan
I highly recommend!
The Viator site is reliable.
事業者からの返答
Thank you very much for your excellent review and recommendation! We are delighted to hear that you were happy with our professional driver, punctual service, and clean minivan. We truly appreciate your support and hope to welcome you again in Chiang Mai!
I
Ibrahim_Y
July 22, 2026 · via Viator
Ok but expensive
Service was good. Pick up on time. Had to app that we were there. But expensive for 7 minutes drive. I have arranged return ride through hotel for 400 baht. This one was 1050 baht.
事業者からの返答
Thank you for taking the time to share your feedback. We are pleased to hear that you were satisfied with our punctual service and communication.
We understand your concern regarding the price. Our rates are displayed in advance on the booking platform and include not only the transfer service, but also platform fees, reservation management, customer support, and guaranteed pre-booked service.
We truly appreciate your feedback and hope to have the opportunity to welcome you again on your next visit to Thailand.
C
Charles_P
July 7, 2026 · via Viator
Confusing
I booked a transfer to the airport to guarantee getting to the airport on time, as taxis in Old City Chiang Mai can be difficult. My initial booking did not allow me to request a pickup time, only the date. I didn’t receive any communication, other than being told I would receive a text the morning of my transfer. This caused me a lot of stress because I still didn’t have a time. I didn’t have cellular service so I ended up having my tour guide on an excursion call the office on her phone to finalize the details. My driver was 10 minutes late, which isn’t a lot but I had no way to contact him to see if he was still coming. All in all everything worked out and I got to the airport in plenty of time.
事業者からの返答
Thank you for your feedback. We sincerely apologize for the confusion and stress caused by the delay in confirming your pickup time and driver details.
We understand how important clear communication is, especially when arranging an airport transfer. Although the transfer was completed successfully and you arrived at the airport with plenty of time, we regret that the communication process before the pickup did not provide you with enough reassurance.
We appreciate your comments and will use them to improve our communication and confirmation procedures in the future. Thank you for choosing our service, and we are glad that everything worked out well in the end.
M
Micah_W
June 4, 2026 · via Viator
We had a great...
We had a great experience. Our driver was timely and professional. The communication was good and made it easy to meet the driver for pickup.
事業者からの返答
Thank you for your wonderful feedback! We’re very happy to know that everything went smoothly and that our driver and team were able to make your transfer experience comfortable and hassle-free. We sincerely appreciate your support and hope to welcome you back to Chiang Mai again soon. Have a fantastic trip!
D
Daniel E
May 24, 2026 · via Tripadvisor
Steady as a rock
Using Viator for all my airport shuttle needs is a no brainer. Always there for me. Always consistent
事業者からの返答
Thank you for your kind review! We’re very happy to hear that our service was consistent and reliable for your airport transfers. We look forward to welcoming you again to Thailand!
C
C7020YJsteveng
May 16, 2026 · via Tripadvisor
Great Service
great service, exactly as described. on time and efficient
事業者からの返答
Thank you for your 5-star review! Welcome to Thailand and we hope to serve you again in
the future.
D
Daniel_E
May 10, 2026 · via Viator
A ride and a guide
Driver did a great job communicating to help guide me to the pickup. Insisted on helping get my luggage up the stairs at the drop off. Thank you!
事業者からの返答
Thank you very much for your kind feedback!
We are happy to hear that the driver did a great job assisting and communicating with you throughout the service. We will definitely share your compliments with him.
Thank you again for choosing our service, and we hope to welcome you again in Thailand in the future.
D
David_P
May 1, 2026 · via Viator
Perfect transfer
A WhatsApp message directed us to the pick-up point. We messaged the driver to say we had arrived (late due to a delayed flight). Two minutes later he was there. Easy. Just what you need.
事業者からの返答
Thank you very much for your kind review. We’re glad everything went smoothly and that our driver could assist you promptly despite the flight delay. Your satisfaction means a lot to us.
We hope to welcome you again on your next visit to Chiang Mai!
A
Alba_V
April 16, 2026 · via Viator
Chaing Mai
Know your pickup point in advance
Airports often have specific zones for rideshare vs taxis. If you don’t check ahead, you might end up walking in circles.
事業者からの返答
Thank you for your 5-star review! Welcome to Thailand and we hope to serve you again in the future.
