Driver was 30 minutes late so did not meet us …nearly took taxi
This is becoming a habit with Viator bookings ..
Please remedy with some credit.
Or we book hotel driver from now on
事業者からの返答
Sorry for any inconvenience!
As we investigate, driver was at gate number with 15 minutes from the parking lots! As driver cannot just stand by at the driver way, which is not allowed by Airport police at all!
Need to provide 10 minutes at least to let driver come from parking!
Sorry for any inconvenience!
Z
Zoe_W
August 3, 2024 · via Viator
A wonderful driver she even pulled over when my daughter was feeling sick.
Very friendly and smiley driver she was professional and very thoughtful. She even pulled over to let my daughter out of the car when she felt unwell.
事業者からの返答
Thank you so much for valuable review. We continue to serve best service in future.
H
Heidi_W
April 6, 2024 · via Viator
Worry-free transportation!
Our flight was delayed, but they were still prepared for us. I received a text when we landed to let me know where our driver was waiting, and a photo of the sign with my name they would be holding. The driver was friendly and got us to our hotel safely.
事業者からの返答
Thank you so much for valuable review. We continue to serve best service in future.
R
rupes2
December 28, 2023 · via Tripadvisor
Prompt but overpriced ride to hotel.
This was fine but in retrospect was over priced at $50 for family of 5. The driver was punctual but did not help with bags. I think we would have paid less if we had just gotten transport arranged by the hotel.
事業者からの返答
Thank you for feedback. The market price of this transport is same on Viator and TripAdvisor. We intend to keep the higher quality and performance but we will definitely look into it.
A
adebowalec2023
December 10, 2023 · via Tripadvisor
Splendid tour
Splendid tour, excellent ride from the airport to the hotel. Driver displayed very good driving skills and was prompt.
事業者からの返答
Thank you so much for valuable review. We continue to serve best service in future.
D
Dreamer43817648008
December 1, 2023 · via Tripadvisor
Effortles and stress-free journey
My experience with YTRI Travel's private transportation service from Chiang Mai Airport to Chiang Mai Town was nothing short of exceptional. From the moment I landed to the drop-off at my accommodation, YTRI Travel ensured a seamless and stress-free journey.
事業者からの返答
Thank you so much for valuable review. We continue to serve best service in future.
O
Odyssey33083970065
December 1, 2023 · via Tripadvisor
A wonderful trip
wow! It was a wonderful ride, Chiang mai is a beautiful town, we travelled in comfort, the taxi was on time to drop us at the airport.
事業者からの返答
Thank you so much for valuable review. We continue to serve best service in future.
