The car was amazing and the driver was even better, even though the journey was quite long, the driver made it fly past as he made conversation and when I didn’t want to speak and just rest I didn’t even have to mention it, the driver just knew. Absolutely amazing, definitely recommend
事業者からの返答
Dear Luqmaan,
Thank you so much for your wonderful feedback!
We’re truly delighted to hear that you enjoyed the ride and had such a great experience with our driver. It means a lot to us to know that the journey felt smooth and comfortable thanks to his attentiveness and professionalism.
Your kind words and recommendation are greatly appreciated, and we’ll be sure to share your comments with the driver – he’ll be thrilled to hear them!
We look forward to welcoming you again in the future.
Warm regards,
Phuong.
E
Enchanted93
November 4, 2024 · via Tripadvisor
Great Service!
Great service. Drivers were really nice and friendly. Arrived on time and were helpful. Would highly recommend! Thank you so much!
事業者からの返答
Dear Enchanted93,
I hope this message finds you well. I wanted to take a moment to express our sincere gratitude for choosing TravelThru.
It was a pleasure serving you, and we are delighted to hear that you were satisfied with our service. Your feedback is invaluable to us and helps us continually improve.
Should you have any questions or need assistance in the future, please don’t hesitate to reach out via email phuong.ngo@travelthru.com. We look forward to the opportunity to serve you again.
Thank you once again for your support. Wishing you all the best!
Best regards,
Phuong.
A
andreyl409
October 16, 2024 · via Tripadvisor
Good experience
Good company, fine driver, comfortable and safe ride. We got airport easily and with comfort. The driver was in time. Thanks a lot.
事業者からの返答
Dear andreyl409,
I hope this message finds you well. I wanted to take a moment to express our sincere gratitude for choosing TravelThru.
It was a pleasure serving you, and we are delighted to hear that you were satisfied with our service. Your feedback is invaluable to us and helps us continually improve.
Should you have any questions or need assistance in the future, please don’t hesitate to reach out via email phuong.ngo@travelthru.com. We look forward to the opportunity to serve you again.
Thank you once again for your support. Wishing you all the best!
Best regards,
Phuong.
T
Trip29869141125
October 15, 2024 · via Tripadvisor
Terrible taxi driver
Hotel was great!
Taxidriver was a disaster.
He made two food stops while driving! He went red. He changed lanes without operating the turn signal.
事業者からの返答
Sehr geehrter Trip29869141125,
Vielen Dank, dass Sie uns von Ihren jüngsten Erfahrungen erzählt haben. Ich freue mich zu hören, dass Ihnen dieses Hotel gefallen hat, entschuldige mich jedoch aufrichtig für die Unannehmlichkeiten, die Sie mit dem Taxifahrer hatten.
Ihr Feedback zum Essensstopp und zum Fahrverhalten ist uns äußerst wichtig und ich verstehe, wie frustrierend es für Sie ist. Wir nehmen solche Vorfälle sehr ernst und werden die Angelegenheit unbedingt mit dem Fahrer und dem beteiligten Team besprechen, um solche Situationen in Zukunft zu vermeiden. Wenn Sie weitere Fragen haben, wenden Sie sich bitte per E-Mail an phuong.ngo@travelthru.com
Vielen Dank für Ihre Geduld und Ihr Verständnis. Wir hoffen, Ihnen bei Ihrem nächsten Besuch einen besseren Service bieten zu können.
Beste grüße,
Phuong
E
E4411HPchrist
October 14, 2024 · via Tripadvisor
Recommended airport transfer
Mey us at the airport on time, despite flight delays. Very polite, sorted out the bags and got us quickly and safely to our hotel. Nice vehicle with drinks available (at small cost).
事業者からの返答
Dear E4411HPchrist,
I hope this message finds you well. I wanted to take a moment to express our sincere gratitude for choosing TravelThru.
It was a pleasure serving you, and we are delighted to hear that you were satisfied with our service. Your feedback is invaluable to us and helps us continually improve.
Should you have any questions or need assistance in the future, please don’t hesitate to reach out via email phuong.ngo@travelthru.com. We look forward to the opportunity to serve you again.
Thank you once again for your support. Wishing you all the best!
Best regards,
Phuong.
S
sandraiC9259ZT
October 14, 2024 · via Tripadvisor
Reliable
The transfer from Alanya to Antalya worked perfectly. The vehicle was in very good condition and very comfortable for the long journey.
事業者からの返答
Lieber sandraiC9259ZT,
Ich hoffe, es geht Ihnen gut. Ich möchte Ihnen kurz unsere aufrichtige Dankbarkeit dafür ausdrücken, dass Sie sich für TravelThru entschieden haben.
Es war uns eine Freude, Sie zu bedienen, und wir freuen uns zu hören, dass Sie mit unserem Service zufrieden waren. Ihr Feedback ist für uns von unschätzbarem Wert und hilft uns, uns kontinuierlich zu verbessern.
Sollten Sie in Zukunft Fragen haben oder Hilfe benötigen, zögern Sie bitte nicht, uns per E-Mail unter phuong.ngo@travelthru.com zu kontaktieren. Wir freuen uns auf die Gelegenheit, Sie wieder bedienen zu dürfen.
Nochmals vielen Dank für Ihre Unterstützung. Wir wünschen Ihnen alles Gute!
Viele Grüße,
Phuong.
D
DURRRRRRR
October 12, 2024 · via Tripadvisor
Unreliable and unsafe
Driver was 50 minute late which nearly made me miss my plane. He was on his phone while driving, which alsmost caused us to crash at the motorway.
All I got what a refund and an apology.
事業者からの返答
Dear DURRRRRRR,
I am truly sorry to hear about your recent experience with our service. It’s completely unacceptable that the driver was 50 minutes late, nearly causing you to miss your flight. Additionally, driving while on the phone is dangerous and not something we tolerate.
I understand that receiving only a refund and an apology is not enough given the seriousness of the situation. Please rest assured that we are taking your feedback very seriously and will investigate this matter further to ensure it does not happen again.
Thank you for bringing this to our attention. If there’s anything more we can do for you, please don’t hesitate to reach out via phuong.ngo@travelthru.com
Best regards,
Phuong.
A
anastasiagI6957GI
October 11, 2024 · via Tripadvisor
Very good service
Everything went smoothly. It was a rush hour, but the trip was very pleasant. We were even offered water. Highly recommend.
事業者からの返答
Dear anastasiagI6957GI,
I hope this message finds you well. I wanted to take a moment to express our sincere gratitude for choosing TravelThru.
It was a pleasure serving you, and we are delighted to hear that you were satisfied with our service. Your feedback is invaluable to us and helps us continually improve.
Should you have any questions or need assistance in the future, please don’t hesitate to reach out via email phuong.ngo@travelthru.com. We look forward to the opportunity to serve you again.
Thank you once again for your support. Wishing you all the best!
Best regards,
Phuong.
А
Алексей Б
October 7, 2024 · via Tripadvisor
A carriage for the King!
Great transfer! Driver level!!!!Everything is fast and prompt! Great car!
There are refreshments on board.
I recommend it!
N
nadirc344
October 7, 2024 · via Tripadvisor
Great service and well organized.
The driver was very friendly, and the vehicle very comfortable. Everything went very well. I highly recommend it.
