ニューヨーク空港から市内中心部までのプライベート送迎
説明
4.8つ星のレビュー評価で6年以上の経験があります。 信頼できる空港タクシーサービス、空港シャトルサービス、民間交通機関、地上交通機関は、お客様の快適さと利便性を最優先に設計されています。 快適でスタイリッシュなご旅行をお楽しみください。当ホテルのプロフェッショナルチームが、お客様の旅をスムーズで楽しいものにいたします。 不慣れな空港の操縦や交通機関の遅延を心配するストレスと決別。 私たちのサービスでは、タッチダウンした瞬間からリラックスして手間のかからない旅を楽しむことができます。
ツアーオプション
ハイライト
含まれるもの
集合場所と時間
JFK空港とEWR空港からのピックアップの場合、スムーズにご利用いただけるよう、ピックアップ予定時刻に60 分のバッファーが適用されます。 これらは交通量の多い空港で、バッファは入国審査や荷物の受け取りに十分な時間を確保します。 各送迎ゾーンにて、ドライバーがお客様のお名前が書かれた看板を持ってお待ちしております。 到着ターミナルの指示に従ってください： ターミナル1 : 荷物を要求したら、到着レベルに進みます。 ゲートGでお待ちしております。 ターミナル4 : 荷物を要求したら、到着レベルに進みます。 ゲートC3でお待ちしております。 ターミナル5 : 荷物を要求したら、到着レベルに進みます。 エレベーターで到着階まで行き、3番ゲートでお待ちしております。 第7ターミナル：荷物を要求したら、到着レベルに進みます。 到着ホールでお待ちしております。 第8ターミナル：荷物を要求したら、到着レベルに進みます。 到着ホールでお待ちしております。
旅行者の評価
重要情報
- 幼児用の座席があります
- あらゆる体力レベルの方に適しています
- 近くに公共交通機関があります
- チャイルドシート事前通知
レビュー(110)
This was by far the worst service and experience I have ever had. I booked this in advance of my trip and communicated days prior to my arrival on my flight details. I arrived and was in the departure lounge 15 mins earlier as I have Global Entry so go through immigration quickly. I Whatsapp and communicated where we were and requested an update on the driver and was requested to send a photo of where we were with a photo of our luggage. I tried calling as their was a bit of non-response to my messages to be told that they will only answer messages. I then ended up liaising with 3 different people with numbers from Singapore and elsewhere. They get advising the driver was on their way and 45 minutes we're still waiting to be picked up. I ended up getting a Uber which was cheaper than what I paid for this service but the whole idea what not to have to worry about the hassle and even after NOT receiving my service and paying in full and requesting a FULL REFUND, this company has refused to return my funds. I completely feel this is a scam and would NOT RECOMMEND them to ANYONE! Viator also was not quite helpful even with providing all the messages with the operator and basically I now have to dispute with my credit card company.
Dear Mr/Ms. Samantha_P, Thank you for taking the time to share your detailed feedback. We are truly sorry for the unacceptable experience you had upon your arrival. We completely understand how frustrating and stressful it must have been to book your transfer in advance, provide all necessary flight details, communicate repeatedly upon arrival, and still be left waiting without a confirmed pickup while being passed between multiple contacts with inconsistent responses. We sincerely apologize for the confusion, delays, and the inconvenience this caused, especially as the purpose of booking with us should have been to provide peace of mind and a smooth arrival experience. We fully understand your disappointment in having to arrange and pay for alternative transportation yourself after already paying for our service. Please be assured that this is not the level of service we aim to provide, and we take your concerns very seriously. We are currently reviewing this matter internally with the local operating partner to understand exactly what happened and why the service failed to be delivered as booked. We kindly ask that you contact us directly at npu@travelthru.com with your booking reference and any supporting screenshots of your communication with the operator so that we can conduct a full investigation and review your refund request as quickly as possible. We deeply regret the distress and frustration this situation has caused and sincerely appreciate you bringing this to our attention so that we can address it properly. Kind regards, Ha Quality Assurance Team TravelThru
Awesome driver. So patient and accommodating. It was great to have a stress free experience at a major airport.
Dear client, Thank you sincerely for your positive review! We’re delighted that you appreciated our professional and courteous service. We look forward to welcoming you again whenever you need us. Best regards, Tan Mai CEO and Founder TravelThru
Main problem we had was our pickup point. Not knowing JFK at all, we couldn't find where our driver was. We texted the company and they made sure we got connected and picked up., would use again.
Dear client, Thank you for sharing your experience. We’re sorry for the initial confusion at JFK Airport, but we’re glad our team was able to assist and ensure you were connected with your driver. We truly appreciate your patience and are delighted to know you would use our service again. Best regards, Tan Mai CEO and Founder TravelThru
Perfect transfer from JFK airport to Manhattan. Great correspondence from our driver, whereby meeting him at the airport was made very easy. Would recommend.
Dear Client, Thank you very much for your kind words and detailed feedback. We’re happy to hear thatyou had a smooth and friendly experience with our driver and feel pleasant with our service. We look forward to welcoming you again. Warm regards, TravelThru Team
Kevin was the best. Once we established contact he was informative and polite. We need more up front information regarding pickup instructions. JFK is crazy busy
Dear Mr/Ms Donna_D, We are very glad to hear that Kevin provided you with an excellent experience, being both informative and polite. At the same time, we sincerely appreciate your feedback regarding the pickup instructions at JFK. We understand how busy the airport can be and will work on improving the clarity of the information we provide in advance. Thank you very much for your valuable input and for sharing your experience with us. Best regards, Logan
We were a late getting to the gate. I updated Rivi. Great communication with driver. Kept me in formed from the moment I landed.
Dear Regina_C, Thank you for sharing your experience! We're pleased to know that the communication with your driver was smooth and reassuring from the moment you landed. Your feedback means a lot to us, and we look forward to serving you again. Best regards, Logan
Excellent service from Jorge. Waited for us whilst we faced a long queue for immigration, then prompt to pick up. Very friendly and smooth ride to our hotel. Couldn’t have asked for more.
Dear Sandra_L, Thank you so much for taking the time to share your experience with us! We’re absolutely thrilled to hear that Jorge provided excellent service — from patiently waiting during the long immigration queue to ensuring a smooth and friendly ride to your hotel. It’s always our goal to make your journey as stress-free and comfortable as possible, and it’s fantastic to know we delivered. We’ll be sure to pass along your kind words to Jorge — he’ll be delighted to hear them. Thank you once again for choosing our service. We look forward to welcoming you again in the future! Warmest regards, Phuong.
Everythink was fine, picking up from airport on time, comfortable car - van with a helpful driver. It is important during rush hour travel.
Dear 591waldemarg, I hope this message finds you well. I wanted to take a moment to express our sincere gratitude for choosing TravelThru. It was a pleasure serving you, and we are delighted to hear that you were satisfied with our service. Your feedback is invaluable to us and helps us continually improve. Should you have any questions or need assistance in the future, please don’t hesitate to reach out via email phuong.ngo@travelthru.com. We look forward to the opportunity to serve you again. Thank you once again for your support. Wishing you all the best! Best regards, Phuong.
Our driver was serious in his work and moreover very friendly with a very decent car. We enjoyed it very much.
Cher michelcP1910VB, J'espère que ce message vous parvient bien. Je tiens à m'excuser sincèrement pour le désagrément que vous avez subi avec notre service de transfert aéroport. Nous comprenons que votre chauffeur est arrivé avec 15 minutes de retard et a emprunté un itinéraire qui a ajouté à vos inquiétudes, entraînant une arrivée tardive à l'aéroport. Ce n'est pas le niveau de service que nous nous efforçons de fournir, et nous regrettons sincèrement tout stress que cela a pu vous causer. Sachez que nous prenons vos commentaires au sérieux et que nous enquêterons sur la question pour garantir l'amélioration de notre service. Si vous avez d'autres préoccupations ou problèmes à résoudre, n'hésitez pas à me contacter directement à l'adresse phuong.ngo@travelthru.com. Merci de votre compréhension et nous apprécions vos commentaires. Cordialement, Phuong.
Beautiful scenery, the ride went well. We really enjoyed it. We hope we will have a nice time during our stay.
Cher S7083FValined, J'espère que ce message vous parvient bien. Je voulais prendre un moment pour vous exprimer notre sincère gratitude pour avoir choisi TravelThru. Ce fut un plaisir de vous servir et nous sommes ravis d'apprendre que vous avez été satisfait de notre service. Vos commentaires nous sont précieux et nous aident à nous améliorer continuellement. Si vous avez des questions ou si vous avez besoin d'aide à l'avenir, n'hésitez pas à nous contacter par e-mail à l'adresse phuong.ngo@travelthru.com. Nous sommes impatients de pouvoir vous servir à nouveau. Merci encore une fois pour votre soutien. Je vous souhaite le meilleur ! Cordialement, Phuong.
