乗り降り自由のミュンヘン市内観光バスツアー

Thank you for your feedback. We are sorry to hear that the tour did not meet your expectations. In particular, the audio commentary should correspond with the sights along the route, so we understand how frustrating it must have been when the timing did not match what you were seeing. We appreciate your comments and will pass them on to the responsible team.

Thank you for your feedback. We are delighted to hear that our Hop-on Hop-off Tour provided a great overview of Munich and that you found everything easy to navigate. It’s also wonderful to know that you appreciated our friendly driver and the clear audio commentary!

Thank you very much for your wonderful review! We're delighted to hear that you enjoyed exploring Munich with our Hop-on Hop-off Tour. We completely agree that it's a fantastic way to discover a city at your own pace, and we're especially pleased that the 48-hour ticket gave you the flexibility to revisit your favorite places. Thank you for choosing Gray Line Munich. We hope to welcome you back on board the next time you visit Munich!

Thank you very much for your positive feedback. We’re delighted to hear that you enjoyed exploring Munich from our double-decker bus and found the Hop-on Hop-off concept convenient and easy to use. Being able to get on and off at the city's major attractions while enjoying panoramic views is exactly what makes this tour such a popular way to discover Munich. Thank you again for your kind review. We hope to welcome you back on board during your next visit to Munich.

Thank you for your feedback. We are very sorry to hear that your experience did not meet your expectations. The comfort and well-being of our guests are very important to us, and we take comments regarding onboard conditions and interactions with our staff seriously. We appreciate you taking the time to describe the situation in detail and will review your feedback internally with the relevant team. Thank you again for sharing your experience with us.

Thank you for your feedback. We’re pleased to hear that you especially enjoyed the Orange Line and the stops included along that route. At the same time, we’re sorry to hear that the audio commentary did not always match the pace of the bus to your satisfaction. In city traffic, timing differences can occasionally occur due to traffic lights, congestion, or route conditions. We nevertheless appreciate your comments and will pass them on internally for review. Thank you again for sharing your impressions with us.

Thank you for your feedback. We’re sorry to hear that the tour did not fully meet your expectations. Our Hop-on Hop-off tours operate on fixed city routes and schedules, and the audio commentary is coordinated with the route as closely as possible. However, traffic conditions and city traffic flow can occasionally affect timing and pacing. As with regular city traffic, buses are also unable to stop or slow down spontaneously for sightseeing or photographs outside designated stops. Please also note that different ticket options are available for the various tour lines, with upgrades possible on site. We nevertheless appreciate your comments regarding the information provided at the stops and the onboard experience and will pass your feedback on internally for review.

Vielen Dank für Ihr Feedback. Es freut uns, dass Sie an unserer Stadtrundfahrt teilgenommen haben. Gleichzeitig bedauern wir, dass die Audioinformationen und das Online-Tracking nicht Ihren Erwartungen entsprochen haben. Gerade bei einer Hop-on Hop-off Tour sind aktuelle Informationen zu den Haltestellen und Sehenswürdigkeiten natürlich wichtig für das Gesamterlebnis. Bitte beachten Sie jedoch, dass die zeitliche Abstimmung der Audiokommentare im laufenden Stadtverkehr nicht immer vollständig exakt möglich ist. Auch Ihren Hinweis zum Tracking und den Wartezeiten nehmen wir ernst und geben diesen intern zur Prüfung weiter. Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen.

Thank you for your feedback and for sharing your perspective. We understand that Hop-on Hop-off tours may not suit every travel style equally, especially compared to using public transportation independently. Our sightseeing buses operate on fixed routes and schedules with designated stops, allowing guests to explore the city flexibly throughout the day while also receiving guided commentary and panoramic views along the route. As with all city transport services, spontaneous stops or extended pauses during the route are unfortunately not possible. We nevertheless appreciate your comments, as guest feedback helps us to continuously review and improve the experience we provide.