トゥルム日帰りマヤ遺跡とセノーテ泳ぎ（ランチ付き）
説明
1 日は、ホテルまたはお好みの待ち合わせ場所での便利で簡単なピックアップから始まります。エアコン完備の快適な乗り物に乗って、トゥルムまでシャトルで移動します。 この遺跡は、古代マヤ文明の主要な港として機能したため、地元のランドマークです。この自然に満ちた乗り物で、途中の美しい景色をお楽しみください。 考古学的な場所に優先的にアクセスし、寺院のプロのガイド付きツアーを楽しんで、トゥルムのマヤ都市の天文台や壁の境界全体にある文化的建造物などの主要なアトラクションを見て学びましょう。 トゥルムとそのターコイズ ブルーの背景の海を離れると、旅の次の行程、マヤ文化にとって文化的および伝統的な重要性を持つ風光明媚なセノーテに向かいます。 スムーズに戻る前に、周囲の美しい景色をお楽しみください。
ツアーオプション
旅程
トゥルムは、マヤ文化とその地域の経済にとって非常に重要な港湾都市でした。プロのツアーガイドが、この街を当時の大国にした理由について詳しく学びます。寺院が街中に点在し、他の多くの文化の中心地が手の届くところにあるので、この訪問は教育的であるだけでなく、マヤ文化、彼らの高度な知識、そして地域の遺産について学ぶための興味深い経験になるでしょう。
美しいセノーテの水でさわやかな泳ぎをして、この地域の水域の驚くべき地下ネットワークについてもっと学ぶことができます。 景色を楽しみ、シュノーケル ギアで深海を楽しむこともできます。
ハイライト
含まれるもの
集合場所と時間
正確な出発時刻は、地元のツアーオペレーターに確認してください。
旅行者の評価
重要情報
- 幼児は大人の膝の上に座る必要があります
- 心血管疾患のある方にはおすすめしません
- 介助動物の同伴可
- あらゆる体力レベルの方に適しています
- 2 歳以下のお子様は、料金を支払う大人が同伴する場合に限り無料です。
- 約 1.5 マイル (2 km) をゆっくりとしたペースで歩くことができ、階段を上り下りできる必要があります。
- 旅行者1人あたり750MXNの強制手数料の追加料金。 （政府税420MXN、トゥルム料100MXN、自然保護区230MXN）は活動当日に現金でお支払いください。
- お迎え予定時刻の 15 分前までにホテルのロビーまたは待ち合わせ場所で準備を整えてお待ちください。
- カンクン、プラヤ ムヘーレス、コスタ ムヘーレス、プエルト モレロス リビエラ マヤ、プラヤ デル カルメンの中心部にあるほとんどのホテルとの往復送迎サービスをご利用いただけます。正確なピックアップ時間を地元のツアー オペレーターに確認します。
- ホテルが対象外の場合は、近くの場所でツアーに参加するよう求められます。
- トゥルムのホテルからのホテル送迎はご利用いただけません。トゥルムのホテルに滞在する乗客は、指定された待ち合わせ場所でツアーに参加する必要があります。
- 水着、タオル、着替え、日焼け止め、虫除け、雑費用の現金をご持参ください。
- メキシコ連邦政府は、2025年1月2日より、トゥルム遺跡（マヤ遺跡）を訪れるすべての訪問者に対して、新たに追加の義務税を課していますのでご注意ください。 その結果、乗客1人あたり750MXNペソの強制的な課徴金がアクティビティ当日に現金で支払われます。
レビュー(928)
horrible customer service they arrive early and they never call me to change the pick time i was watting in the point for more than 30 minutes and when i call them., to ask why ,they said the came early .... i request to refund my money but they want to refund me the money because they said is my fall
Hi, We’re very sorry to hear about your experience and understand how frustrating this situation must have been. We would like to clarify that once a tour is booked, the confirmation voucher specifies that the pick-up time is scheduled and shared approximately 24 hours prior to the activity, and the time selected during booking corresponds to the start time of the tour, not the pick-up time. Our drivers follow the assigned schedule provided in the system. In this case, the unit arrived according to the scheduled pick-up window. We regret if there was any confusion regarding the timing, and we understand how this may have impacted your experience. Please know that your feedback is very important to us. We will review this case internally to ensure clearer communication and avoid similar misunderstandings in the future. Kind regards
All went well with the excursion itself. However, it seemed like our excursion was combined with a different excursion. Instead of 2 stops (Tulum Ruins and a Cenote), we had 3. Our booked excursion did not include a stop in Playa del Carmen, but we stopped there. Instead of an ~8 hour tour, it was right around 13 hours. We missed our dinner reservations, and missed time at our resort that we were planning on.
The description of the trip on Viator should be what it is in real life. Why am I going to playa del Carmen to shop for two hours and only being given 25 min of free time at the tulum ruins . Ridiculous… was told 8 hours and it turns into 12.. insane I always have a problem with Viator !!!!!!
Hello, We are very sorry to hear that you did not enjoy your tour experience, and we truly appreciate you taking the time to share your feedback. We would like to mention that the stop in Playa del Carmen was included as an upgrade to your tour, along with the lunch that was provided as part of the experience. That said, we understand your concerns regarding the timing and duration of the tour, and we sincerely apologize if it did not meet your expectations. Your feedback is very important to us, and we will make sure to share it with our team and the tour operator to continue improving our service. Thank you again for your comments, and we appreciate your understanding. Best regards
cancelled with 24 hour notice. went by ado bus to tullum. ripped off by supposedly tourist guide where ado bus stop. they are not official do not buy anything until you have bought ticket officially guides inside cost 900 peso boat trip not worth it ruins are interestin museum is wondeerful
Hello, Thank you for sharing your experience. First and foremost, we sincerely apologize for the cancellation and any inconvenience this may have caused to your plans. We understand how frustrating this can be, especially when you are traveling. We’re glad you were able to reach Tulum by ADO bus and that you found the ruins interesting and the museum wonderful. We’re also very sorry to hear about your experience at the bus stop. Unfortunately, there are sometimes unofficial individuals posing as guides near transportation areas. As you mentioned, we strongly recommend purchasing tickets only through official ticket offices and hiring certified guides inside the archaeological site to avoid these situations. We truly appreciate your feedback, as it helps inform other travelers and improve overall experiences. Best regards.
Company didnt show up. 7:00 am pickup time. No call. Guess we'll see the ruins and cenotes on our next visit.
We are truly sorry to read this and sincerely apologize for the frustration caused. Our records indicate that the pick-up was scheduled for 7:00 am; however, we were unable to establish contact at the designated meeting point. In situations like this, our operations team attempts to coordinate with the driver and passenger, but unfortunately, we were not able to connect. We understand how disappointing it is to miss a tour to the ruins and cenotes, especially when you were looking forward to it. This is never the experience we want for our guests. Please feel free to contact us directly so we can review your case in detail and provide the appropriate follow-up. Kind regards,
Our trip was cancelled by the tour provider, Cancun Experience, with very short notice. We had no opportunity to arrange a different tour. The reason provided was the tour guide had a family emergency. It may have had more to do with not selling enough tickets. Very disappointing. Choose a different tour provider to avoid a similar disappointment.
Thank you for sharing your feedback. We sincerely regret the inconvenience caused by the cancellation and understand how disappointing this must have been. However, we would like to clarify that this was a last-minute reservation, and you were notified promptly after the booking was received. The cancellation was due to a genuine family emergency involving our only available tour guide for this experience. This was an unforeseen and unavoidable situation. Please be assured that the decision was not related to ticket sales. The tour was operating as scheduled, but due to this unexpected personal loss, we were unable to proceed. A full refund was processed immediately. We truly apologize again for the inconvenience and appreciate your understanding.
Well organized, nicely paced. and informative tour with a professional, and knowledgeable guide. Most enjoyable time.
This tour was an amazing experience. The ruins were beautiful, and Jackie was a kind, entertaining, and knowledgeable tour guide. Also, the cenote was very remote and almost entirely to ourselves. I would highly recommend!
Many thanks to Claire for showing us the archaeological site of Tulum and for living her passion by telling us about the life of the Mayans. Discover also a cenote, curiosity of nature. Then go to the Coba site where the different ethnic groups of Maya built their territory.
I understand it was an all day excursion but about 3.5 hours of the days was spent picking up people and taking them back to their hotels. There should be better consolidation to cut this time down. Furthermore, the driver blasted the radio the whole time. I’m hearing impaired and I know if it was annoying to me it was annoying to the other rider.
Thank you for your feedback. We would like to clarify that this is a shared public tour. As such, multiple pickup and drop-off stops are necessary to accommodate all guests. Additionally, the Tulum archaeological site is located over two hours from Cancun, which naturally requires coordinated transportation logistics. We understand that this may extend travel time, and we always do our best to organize routes as efficiently as possible. For guests who prefer a shorter or more direct experience with no additional stops, we typically recommend booking a private tour, which offers a more personalized schedule and direct transportation. We truly appreciate your comments, as they help set clear expectations for future travelers. Kind regards
