The meeting description was very poor. We never found the driver and had to make other arrangements at airport which was even cheaper
事業者からの返答
Dear Customer
We apologize the our transportation didn’t meet our standards and you feel difficulty to find our driver!
Our airport staff was waiting for you until 1:00 am at the airport! Usually we wait for 2 hours only for each customers!
After 01:00 am when we cannot find you our driver left!
However you can still receive your 50% of this booking. Kindly please contact us!
Regards
T
Tony_G
February 10, 2026
Grat service
Great service and it was nice to have something arranged after a long journey. The process at BKK is a bit confusing, but just look for yiur name on a placard and they call the driver. Be patient! It is a very busy airport.
事業者からの返答
Thank you so much for valuable review. We continue to serve best service in future.
J
John_H
November 19, 2025
Bangkok or bust
Communication was good easy to find at the airport. The driver was awesome but the greeting staff at the airport were not as friendly.
事業者からの返答
Thank you so much for valuable review. We continue to serve best service in future.
N
Neal_D
September 1, 2025
Holiday
Good service safe driver friendly staff at airport would recommend viator to fellow travellers clean vehicle
事業者からの返答
Thank you so much for valuable review. We continue to serve best service in future.
K
Kyle_M
July 22, 2025
Very smooth and seamless,...
Very smooth and seamless, and were very accommodating to last minute schedule changes due to flight interruption
事業者からの返答
Thank you so much for valuable review. We continue to serve best service in future.
K
Kamran_R
February 24, 2025
Safe and convenient
Very easy and convenient. Good service, too. Most importantly, it was safe! I was iffy about airport transport, but am happy that I did this.
事業者からの返答
Thank you so much for valuable review. We continue to serve best service in future.
L
Leslie_P
January 23, 2025
Not a high class operation
I had to wait 30 mins for them to pick me up even though they knew what time my flight was arriving. The car was old and rundown and had accident damage.
事業者からの返答
Thank you for your feedback, these days there are lots of traffic on airport, even if car already at parking areas it will take time to reach. Also if we can recall your flight was delayed more than 13 hrs and we changed without any charges.
However we sorry for any inconvenience if our service was not upto standards.
G
Grocerlina_E
January 21, 2025
magnificent!! friendly...
magnificent!! friendly and my husband loves the music radio station he played. He drives careful and speak in English. He knows how to eliminate the flow of the traffic and get to the hotel. I do recommend it to friends and relatives.
事業者からの返答
Thank you so much for valuable review. We continue to serve best service in future.
D
D6778DTchrist
December 1, 2024
Fast ànd easy Transportation.
Fast communication, easy to local.
Our flight delay but because of good communication, driver still waits for us. Airport staff was exactly where we were told to be. Holding our name sign board inside 3.
事業者からの返答
Thank you so much for valuable review. We continue to serve best service in future
D
David_S
November 13, 2024
Felt like cheap Uber
Scheduled a private car to pick us up at airport and take us to hotel. Had to wait 15 minutes after someone acknowledged we were there and waiting for driver. The driver could not fit our carry on luggage into his car. Had to place that in his front seat. Car was dirty with empty water bottles thrown on the floor in the back of his car.
事業者からの返答
Dear Customer
Thank you for your feedback,
Your Transportation was booked for 15:00 by you himself, your came out from immigration at 15:35, our park the car at parking lot, he picked up you at 15:50.
We always offer our customers water bottles to drink, that was the only water bottles inside the Car.
Even our driver use expressway to let you reached early without any charge.
You also had very big two suitcases and extra two bag packs. Which our driver put next to his seat to let us sit comfortably.
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