Hotel Socialtel Lapa(住所:Rua Visconde de Maranguape, 9)での最終ピックアップ後、ブジオスまで約 2 時間 30 分の移動となります。
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レビュー(53)
レビューはViatorとTripadvisorが収集したものです
J
James_H
October 29, 2025 · via Viator
The activity with the...
The activity with the boat tour was excellent. With that stated, the rest of the trip didn’t meet expectations. We traveled for over three hours in a van one way with hard seats instead of a bus as advertised. Since we had the first hotel pick up, we were on the van for over two hours before everyone was picked up to begin the three hour ride. We didn’t have a bathroom break for over three hours. Our tour guide didn’t speak any English as requested and no one else in the full van spoke English either.
事業者からの返答
Hello! Thank you for sharing your experience. We’re glad to know you enjoyed the boat tour. Regarding the transportation and communication, the service follows the itinerary and conditions described on the platform, and adjustments may occur depending on daily logistics and group size. Your feedback has been shared with our team for review and continuous improvement.
A
aliciac157
May 15, 2025 · via Tripadvisor
The worst experience
Lousy experience! I bought a tour for divers, they were wrong and sent me a tour to big island (which I had already done with another agency the day before), I knew it when I arrived to big island because the guide started telling about the tour when we were already arriving 3 hours from my hotel.
Imagine, 6 hours on a bus for nothing, 3 hours out, 3 hours back, I lost a full day of vacation to the irresponsibility of an agency. I asked the guide what solution they gave me and he told me that the only solution was that I by my means take a taxi to my hotel (being in the middle of the road), all the people followed their route and I was alone in the middle of the road, it was terrible.
Finally I had to get a taxi back and guess what? The agency won’t return the taxi money approximately $600 real ($100USD), because they say it was my decision to return to my hotel, so they expected me to stay all afternoon on the bus waiting for everyone to return to go back on the bus with them, that is more than 6 hours locked in a bus alone, terrible way to solve a problem.
I do not recommend this tour much less this agency, I know that a mistake can be made by anyone, but another thing is not to take care of a tourist who is adrift because of them, thank God had mobile data to be able to return to my hotel that was 3 hours from where I was, if not I know what I would have done. They did not know how to address a problem that they committed and I felt that they did not care about the well being of the tourist, besides not making the full refund, because they did not return what I spent the taxi to return, and the refund that they made me of the tour was only 70%, because they returned it to me by paypal and being in dollars and withdrawing them you discount a commission, to all this the refund did not want to do me and were doing the crazy, I had to insist a lot to do it.
Take the tour with another agency, because they won’t worry about your well-being in case you have a problem, much less give you a full refund if something like what happened to me happens to you.
事業者からの返答
Hola Alicia,
Gracias por compartir su opinión. Lamentamos mucho la experiencia que tuvo durante el tour y entendemos su frustración por la confusión con la isla, el transporte y la devolución del taxi. Este tipo de situación no es lo que queremos entregar a nuestros clientes y queremos asegurarnos de que se resuelva de manera justa.
Para que podamos revisar el caso en detalle y ofrecerle el soporte adecuado, le pedimos que, por favor, se comunique con nosotros directamente a través de WhatsApp: +39 320 479 0368. Queremos asegurarnos de que este tipo de problemas se manejen correctamente y de manera transparente.
Atentamente,
E
edvaldoc798
March 12, 2025 · via Tripadvisor
Where the sea welcomes you.
The stay in Búzios was amazing.
Beautiful landscapes, the time helped, for the first time I had an experience at sea where my feet did not reach.
With the help of boys, my son and I jumped into the sea.
The location chosen by the team was sensational, there were no waves and neither the possibility of being hit by water bikes.
Too bad it was only 3 times.
The first time was with fear, the last time was with "I want three more."
Congratulations to the guide, always very friendly and attentive.
事業者からの返答
Olá! 😊 Queremos agradecer por seus comentários positivos! Saber que você teve uma ótima experiência nos deixa muito felizes. Seu feedback é essencial para continuarmos melhorando e proporcionando momentos incríveis. Esperamos recebê-lo novamente em breve! 🌊☀️
B
bergamo132
March 1, 2025 · via Tripadvisor
Buzios top
Beautiful guys, guide and agency always on the piece, Búzios also beautiful boat trip great! Watch out for the steps on the boat!! Sunset Buzios wonderful
事業者からの返答
Hello! 😊 We want to thank you for your positive feedback! It makes us really happy to know that you had a great experience. Your opinion is essential for us to keep improving and providing amazing moments. We hope to welcome you again soon! 🌊☀️
T
tdfam2
March 27, 2024 · via Tripadvisor
Nice snorkeling in Buzios
This was a very nice trip to Buzios from Rio. Dolores was a very friendly and informative guide. Nice snorkeling but a little chilly .
事業者からの返答
We are very happy to hear that you had a great time in Rio.
Guide is truly an amazing guide and she would like to know that you enjoyed the tour.
Thanks for your feedback! Do not hesitate to contact us the next time you visit Rio
R
Ross_R
March 20, 2024 · via Viator
Sweating on tour bus
We were told to sit in back of the bus. It extremely hot in back. As much as sweating. The tour guide had assigned seats. We asked to change and she wouldn't allow. The tour guide did not speak loud enough to hear in back bus. She more concern about her rating then the experience. I will say the boat staff and experience was great. Question is the 2.5 hr boat ride worth the 8 hr bus ride.
Complained to viator that ad doesn't match experience and they had no solution.
事業者からの返答
Hello,
We would like to begin by expressing our sincere gratitude for sharing your experience with us. We are deeply sorry that your tour to Búzios did not meet your expectations and we apologize for the inconveniences you faced during the tour.
We take all criticism and feedback from our customers very seriously, as it is through them that we can improve our services and ensure more satisfactory experiences in the future.
We understand your frustration regarding the discomfort caused by the heat on the bus, as well as the difficulty in hearing the guide during the journey. We will conduct an internal review of procedures to ensure that all issues relating to passenger comfort are appropriately considered and addressed.
Regarding the seating policy, we regret any misunderstanding or inconvenience caused by rigid assignments. We will review our internal policies to ensure there is flexibility when necessary so that all passengers can enjoy the best experience possible.
It's great to know that you enjoyed the sailing part of the trip and that the team was able to provide you with a positive experience. However, we understand your concern about whether the long bus journey was worth it compared to the time spent on the boat. We will further evaluate this issue to ensure our tour descriptions are accurate and adequately reflect the actual experience.
Once again, we apologize for the inconvenience and thank you for giving us the opportunity to improve. We hope to have the chance to welcome you again in the future and provide you with a more rewarding experience.
Please do not hesitate to contact us if there is anything else we can do to resolve your concerns or if you require additional assistance.
Yours sincerely,
Ana.
F
F4910SHcamillam
January 29, 2024 · via Tripadvisor
Very good tour!
The trip was very good and the guide was cheerful. We left at the scheduled time after picking up all the passengers and the bus journey was peaceful. We bought snorkel glasses and a life jacket when we stopped at the agency in Búzios, it was 30.00 or 35.00 per person, but it was worth it because we were able to see several fish and also feel calm when getting off the boat. There was a change in the itinerary and we had lunch before going sightseeing, the food in the restaurant was good but it was crowded and the air didn't work. Time to walk around the city is also very limited, don't count on it.
The boat trip was a lot of fun, the beaches are beautiful and the waters are very cold, but we had a great day in the sun. The boat has music to liven it up and a bar with drinks and kebabs, the cost of which is +- 25.00 for a caipivodka and 10.00 for a kebab. But it's all delicious and worth it. The only thing is that the advertisement said that we would spend 50 minutes on each beach, where we could get off the boat to swim, but the longest we stayed was 30 minutes on one of them, the others were less time. Even so, it was beneficial and we think it was worth it.
E
edneithiagom
January 25, 2024 · via Tripadvisor
Too many vacations.
Excellent experience. The best vacation in
I will definitely return to this wonderful place in my life. Note 1000. Very good .
事業者からの返答
We are very happy to hear that you had a great time in Rio.
Guide is truly an amazing guide and she would like to know that you enjoyed the tour.
Thanks for your feedback! Do not hesitate to contact us the next time you visit Rio
P
Pioneer23232238395
December 23, 2023 · via Tripadvisor
Mini-bus journey a little long, great driver, very professional and very friendly guide. Magnificent boat trip
Superb experience worth having.
For the price, frankly nothing negative to say, simply obrigadon 😉🥰😍.
事業者からの返答
We are very happy to hear that you had a great time in Rio.
Guide is truly an amazing guide and she would like to know that you enjoyed the tour.
Thanks for your feedback! Do not hesitate to contact us the next time you visit Rio
1
187francielled
November 29, 2023 · via Tripadvisor
Breathtaking Buzios Adventure!
Absolutely loved my Buzios excursion! The crystal-clear waters, charming streets, and friendly locals made it a dreamy getaway. A must-visit paradise!
事業者からの返答
We are very happy to hear that you had a great time in Rio.
Guide is truly an amazing guide and she would like to know that you enjoyed the tour.
Thanks for your feedback! Do not hesitate to contact us the next time you visit Rio
Rio de Janeiroの類似ツアーを比較
最安値: ブジオス1日カタマランツアーとランチ付き — $77
最高評価: Arraial do Caboのランチ付きボートツアー — 4.6 (39 件のレビュー)