It was a nice and very interesting tour. The guide tried very hard. Unfortunately, the originally booked (German speaking) guide was ill. 2 fellow travellers do not speak English, but we have translated. Lunch was totally delicious and Etna an experience.
事業者からの返答
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Leider hat sich unser deutschsprachiger Reiseleiter am Vortag aufgrund eines Schneesturms am Ätna mit Fieber angesteckt. Wir freuen uns dennoch, dass Ihnen die Tour und der Besuch im Weingut gefallen haben. Wir hoffen, Sie bald wiederzusehen!
Erika.
R
Rena_K
July 22, 2025 · via Viator
Amazing experience!
Dan was our driver and tour guide. We really enjoyed our time with him! Took about an hour and half to get from the port to Etna. Once we got there Dan stayed with us and we took the cable cars to the very top on the volcano. The views were amazing! The hike is a little difficult and it cold and windy so I recommend bringing a jacket. It was definitely worth it. Then we headed to the wine tasting at the most beautiful winery. They give you plenty of food with the wine tasting. We really enjoyed our time there. Dan made sure we got back to the cruise ship in time. Highly recommend this tour.
事業者からの返答
Hi Rena! We’re so happy that you enjoyed the tour and that we were able to make your day so special. We work every day to make our experiences even better. Your words mean so much to us. We hope to see you again soon here in our SICILY!
Sebastiano
K
Kim_K
May 14, 2025 · via Viator
Mt Etna trekking
Luca, our guide, spoke terrific English and was knowledgeable about the volcano. He was patient with us trekking and answered all our questions.
事業者からの返答
Dear Kim,
We are truly pleased to hear that everything went smoothly. Thank you for sharing your feedback—it is greatly valued and appreciated.
We are committed to continuously improving in order to provide fulfilling and memorable experiences.
Our guides dedicate themselves with passion and professionalism to their work, and it is always rewarding to know that their efforts are recognized.
We sincerely hope to have the pleasure of welcoming you again soon to our beautiful island.
Sebastiano
G
gregbU7021LW
May 5, 2025 · via Tripadvisor
Fairly good, but could have been better
Overall, the tour was fairly good. Our guide seemed a little off due to what seemed to be some kind of conflict with a booking agent. However, the hike around Mount Etna was really interesting, and he shared a lot of interesting information and stories. The wine tasting didn't feel like the best value for the price - after a morning of hiking, a small plate of cheese and olives didn't really cut it in terms of the food. If I were to do it again, I would probably book separate tours for Etna and the wine tasting.
事業者からの返答
Good morning,
Thank you very much for sharing your feedback.
We greatly value your comments and suggestions, as they are essential in helping us improve and maintain the high standards of service we strive to offer every day.
Please rest assured that your observations have been reviewed with the utmost attention, and we are already taking steps to enhance the aspects that did not fully meet your expectations.
We sincerely apologize for any inconvenience caused and truly hope to have the opportunity to welcome you again in the future, so that we may provide you with an even more refined and fulfilling experience.
We do not seek to offer justifications, but please know that we are constantly working to improve our services and partnerships to ensure the highest quality for our guests.
With kind regards,
Etna Sicily Tours
G
Gioanna_B
April 9, 2025 · via Viator
Volcano trekking galore
We truly enjoyed trekking in Etna. Our guide, Janet was very helpful and had a wealth of knowledge about this fascinating volcano and its landscape.She went out of her way to accommodate us throughout the day.. An unforgettable day. Thank you!
事業者からの返答
Good morning!
Thank you very much for sharing your feedback. Your suggestions and opinions about our tours are truly important to us.
We hope to welcome you again soon on our wonderful island!
Kind regards,
Etna Sicily Tours
L
Larry_A
October 2, 2024 · via Viator
Fun day on north side of Etna and at Winery
Dan was a great guide. Allowed us all to enjoy Etna and the winery for extended times. Hiking was for a couple of hours at a pace all 3 couples enjoyed, some a little more in front and others spread out a little. No worries for Dan or any of us. Winery small bites and wine tasting very nice and not hurried. Good balance between the 2 experiences.
事業者からの返答
We thank you for your kind review and we are very pleased that you enjoyed the various moments of the day
A
Andrew_C
September 14, 2024 · via Viator
Great experience, wine tasting out of this world
Great excursion walking up the Aetna slope. Our guide Roberto was very knowledgeable and helpful making the drive a pleasant experience.
The wine tour was out of this world. The white wines were excellent and each wine selection was accompanied by a lot of complementary foods.
Highly recommend this tour.
事業者からの返答
Thank you very much for your enthusiastic words.
It was a great pleasure for us too. Great day, efcharistó.
S
Sama76
August 17, 2024 · via Tripadvisor
Etna: magical experience
Excursion to Etna on 10.8.2024. Perfect tour: from the means of transport, to the route, to the scenic stops. Moreover, our Guide Roberto is an Expert biologist in the area, an excellent connoisseur of the Etna flora and fauna. He also explained the volcano's eruptions over time. We strongly recommend. Top experience!!!!
事業者からの返答
Grazie per le belle parole, spero di avervi nuovamente con me in futuro
J
Jackie_T
July 9, 2024 · via Viator
Good guide
We were picked up by our tour guide promptly and the journey was good and our guide (Dan) was very informative. The tour was great and wine tasting/taster food was great. Only issue we had was that our friend left his glasses in the van. The company acknowledged they had them and I asked they post these back to the UK and heard nothing since.
事業者からの返答
Hi Jackie,
sorry for the late response. We just have the glasses, in the middle of the high season we forgot to tell you.
You have our contacts, send us your address and we'll send you in Uk. Sorry again.
N
Nicolas_G
June 28, 2024 · via Viator
Beautiful Etna Tour with Great winetasting
We had a wonderful day with Dan. Our guide Dan took care that everyone of the group was Part of the Tour. We have learned a lot about the Etna (thanks Dan!) and had an amazing wine tasting with lunch at Patriot. It‘s not a big hiking tour but go for it, if you want to spend a nice day near Etna with a great wine tasting!
事業者からの返答
Thank you so much for your feedback.
Dan thanks you too
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