Our guide was very friendly and made a lot of jokes, too many for me and unrelated to what we wanted to see and learn. This made me wonder when we would return to the purpose of the guided tour, as it was overflowing with "off-topic" remarks. The information provided was jumbled, and the speech was disjointed.
Very circumstantial, I wondered several times if the guide would return to talking about the city and its history instead of sharing anecdotes about himself.
We took a culinary tour the next day, which combined typical dishes from Frankfurt with history; a tour that was clearly superior in my opinion. I was able to better understand the history of the city than in the tour we had taken, which was its main subject.
I would not recommend this tour.
事業者からの返答
Chère MarieChristine_G,
Merci d'avoir pris le temps de partager votre avis. Nous sommes désolés d'apprendre que le style de la visite n'a pas répondu à vos attentes. Nos guides s'efforcent de rendre l'histoire vivante en mêlant faits historiques, anecdotes et une touche d'humour, même si nous comprenons que cette approche ne convienne pas à tous les voyageurs. Nous vous remercions pour vos remarques, que nous transmettrons à notre équipe dans le cadre de notre démarche d'amélioration continue.
Cordialement,
Rosotravel Team
M
Miguel_L
June 12, 2026 · via Viator
Excelente
Fantastic! Our guide was very accommodating to our needs! Very knowledgeable and informative. I recommend Svetlana!
J
Jonas_N
May 11, 2026 · via Viator
Amazing tour
Would highly recommend. Georg was a lot of fun, super engaging, knowledgeable and very flexible in terms of what to see, where to pick us up and where to lead us (a restaurant we had a reservation for). Everyone of our international group loved it.
J
Joanne_L
January 21, 2026 · via Viator
Guide was knowledgeable!
A lot of history in that short period of time! I practically saw everything in the main centre of Frankfurt!
事業者からの返答
Hi Joanne_L,
Thank you for your feedback. We’re glad to hear you enjoyed the tour and found it informative despite the short timeframe. It’s great to know that your guide, Joachim, helped you see and understand so much of Frankfurt’s main centre with his knowledge.
We appreciate you sharing your experience and hope to welcome you again on another tour with Rosotravel.
Kind regards,
Rosotravel Team
M
Makenzie_D
December 29, 2025 · via Viator
Educational and fun!
Georg was a wonderful and entertaining guide! As it was our first time in Frankfurt, we learned so much and while getting a great tour of the city. Worth booking!
事業者からの返答
Hi Makenzie_D,
Thank you for your feedback. We’re delighted that you enjoyed a fun and informative city tour with Georg and felt it was a great introduction to Frankfurt.
We’d love to welcome you again on another Rosotravel experience.
Best wishes,
Rosotravel Team
A
Amandine_S
December 1, 2025 · via Viator
Anne was great, very...
Anne was super, very interesting. We had a great time and learned a lot about the city. Thank you very much!
事業者からの返答
Hi Amandine_S,
Thank you for sharing your experience. We’re delighted that Anne’s guidance helped create such a wonderful and informative visit.
We truly appreciate your kind words and look forward to welcoming you again with Rosotravel.
Warm regards,
Rosotravel Team
M
MarkE_W
July 22, 2025 · via Viator
A beautiful city - a must !
My first time in Frankfurt and I was excited to know it and learn as much as possible. My guide was amazing. He was funny, engaging and filled with knowledge about the city and country.
We had a lovely time exploring the city and its sights and I left Frankfurt with a smile and more enriched
He also shared his favorite restaurants and places to go and was spot on
I highly recommend
事業者からの返答
Dear Client,
Thank you for your positive feedback.
We are thrilled to hear that you enjoyed our tour and the time spent with our guide!
We hope that you will use our services again in the future. We look forward to welcoming you back on another tour!
Best regards.
Rosotravel Team
A
anoushh2021
July 2, 2025 · via Tripadvisor
DO not waste your Money and Time!
Horrible! The guide did not show up! I tried to contact the tour operator multiple times, he responded 20 minutes after the designated time. Then when I cancel the tour and asked to be refunded, they deny that. That is very dishonest! Do not waste your time and money!
1人が参考になったと回答
M
Marc_B
June 4, 2025 · via Viator
Great tour of Frankfurt
George was great. Very knowledgeable with a great sense of humor. He customized the tour to our taste and to accommodate the rainy weather. We had a fantastic tour.
事業者からの返答
Thank you for the lovely feedback! We're glad George could tailor the experience to your preferences and make it enjoyable despite the rain ☔😊
E
Elaine_N
May 6, 2025 · via Viator
Wonderful tour!
Our group thought the tour was wonderful and they describe the guide as awesome, knowledgeable and humorous. The tour was very much enjoyed! Thank you!
事業者からの返答
Dear Elaine,
Thank you for your positive feedback.
We are thrilled to hear that you enjoyed our tour and the time spent with our guide.
We hope that you will use our services again in the future. We look forward to welcoming you back on another tour!
Best regards.
Rosotravel Team
