ビクトリア滝からのザンベジサンセットクルーズ

I really enjoyed the Shearwater Sunset Cruise. The staff were lovely, welcoming and attentive, and the atmosphere was beautiful. The bottomless drinks and light cocktails were a fantastic touch, and watching the sunset on the Zambezi made the experience truly special. However, I was disappointed with the booking process at the hotel. I was not given a receipt or proof of payment when I booked the cruise. I later noticed that, according to the email and booking terms I received from the website I used to book my hotel, I should have been entitled to a discount. Instead, I appear to have been charged more, which I was told was because I was an international visitor. This needs clarification because the price I was charged did not appear to match the information provided at the time of booking. I would expect transparent pricing, a receipt, and consistent application of any advertised discounts, regardless of where a guest is from. Overall, the sunset cruise itself was beautiful and the staff on board were excellent, but the booking and pricing issue has unfortunately taken away from an otherwise wonderful experience. 🌅

The cruise itself was beautiful and we were lucky enough to see a hippo out of the water and lots of birds and watch the sunset. The food provided was good and we appreciated how many drinks we were allowed too. The staff were very friendly and we appreciated their passion about the river and its wildlife. My only issue was the transfer. Our booking in the app said collection at 15:30 and we arrived at our lodge at 15:25 after being back later than expected from our previous activity. When we arrived our transfer was just leaving- they had never called me or texted me to alert me of this and they were leaving before the collection time I’d been given. Luckily my lodge were able to ring the company so they could come back and get me- otherwise I’d have missed the cruise. Please ensure that you contact guests with accurate pickup times in the future and ring them if you’re going to leave without them.

It was a great activity. We were taken care of from our accommodation up to the boat and similar on the return. The staff is very attentive with the guests. A small meal is offered but sufficient in our opinion. The drinks are unlimited. The cruise is a quiet time, out of time where you can see wildlife (hippo, crocodiles) all with explanations. If you want to enjoy a quiet sunset, this activity is perfect.

Other ships saw a quite few hippos, ours didn't go to the area, also the food not good at all. I guess the ship cut short

Not a great tour .... The boat is old and you sit on plastic patio chairs which in that heat not very comfortable. They ran out of beer 10 minutes into a 2 hour tour . The staff blamed passengers for drinking to much in 10 minutes . The food was deep fried and cold . The park fee was $20 USD on the notification but the staff demanded 24 Usd and didn't have change. So all in all not the best. Which was a pitty as the river is lovely and there are plenty of other boats I would suggest using them. I gave a rating of 3 because we did meet some really great passengers we broke the ice complaining about no beer.

We had a fabulous cruise with Mac, Mark and their team. They couldn’t have been more welcoming. The crew were excellent at providing delicious refreshments and drinks. Obviously the highlight was seeing whatever wildlife we could and Mac was brilliant at spotting crocodiles, hippos and eventually a family of elephants not to mention many varieties of birds. It was a lovely relaxing and equally informative fun cruise on the Zambezi and I would highly recommend it. Thank you,

+1

Lovely, relaxing time on this River Cruise. Very friendly staff. Free beer and wine. We saw lots of hippos.

The boat was beautiful and the staff was very friendly and shared a lot of knowledge. The drinks and food were also delicious and plentiful. We did not see a lot of animals but the boat ride was fun.

Nice walk, friendly staff. Drinks and light, delicious snacks are included. Unfortunately, only hippos have been met.

Very relaxing and informative cruise with good food and drinks included. Only problem is that Viator couldn’t get our address yeti populate for pick up yet again so we just contacted the tour operator. This is frustrating as Viator kept sending lots of emails about pick up address. So they need to fix that part.