Horrible experience. I bought Skip the line Burj Khalifa round transportation package for $153 to be picked up from hotel at 6pm. Got confirmation when ticket was bought and was noted in the purchase. Got message from driver in Dubai that due to high occupancy, puckup will be at 7:30pm and sent me ticket for 8pm AND a regular ticket NOT skip the line ticket for fast track which I paid for. The driver spoke to his company but couldn’t do anything. I had to go at 8pm and in regular ling line where I had to stand in queue for over 1 hour to goto the elevator. I paid extra for the upgraded experience which was promised to me but was changed at the last minute. Bait and switch method and fraudulent business technique. Absolutely pathetic business practice.
I want my refund for the upgraded extra and also compensation for the ordeal I had to face.
1人が参考になったと回答
事業者からの返答
Dear Pallab_H,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations, it was an uncommon instance and we’ll do better in the future.
Regards
My Next Trip Tourism.
I
Irmgard_M
September 30, 2022 · via Viator
Awesome Experience
Excellent Experience. The Driver was awesome. He just walked a little to fast. Strongly recommend to visit the Burj Khalifa. The Water fountain. The Dubai Mall. Unbelievable Architecture. A must see in Dubai
事業者からの返答
Hi,
Thanks so much for sharing your experience with us. We hope to see you again soon .
Regards
My Next Trip Tourism
C
Christopher_F
May 8, 2022 · via Viator
Simon says be happy!
We had an amazing time visiting the Burj Khalifa, the dubai mall and the fountains! This tour is a must do! An experience made even better by our transfer/tour guide Simon! Very prompt pickup and fun chat there and back! Simon is the best!
事業者からの返答
Hi,
Thanks so much for sharing your experience with us. We hope to see you again soon .
Regards
My Next Trip Tourism
M
Mariaandrea_S
December 15, 2021 · via Viator
Great experience
I loveeee this tour, our guide was on time. A great experience and also in this tour they give you time for the Dubai Mall. 100% recommended!!!!
事業者からの返答
thanks for your kind review and recommendation
1
196awaisb
September 18, 2020 · via Tripadvisor
Excellent Burj Khalifa Tour With My Next Trip Tourism
very Good Experience with My Next Trip Tourism , Driver was Good On Time , and he give me such a lovely information about burj khalifa i must recommend to all my friends must be book your Tours with My Next Trip Tourism Dubai
事業者からの返答
Hi,
Thanks so much for sharing your experience with us. We hope to see you again soon .
Regards
My Next Trip Tourism
Z
Zeeshanbashir999
September 16, 2020 · via Tripadvisor
Excellent service
we have a good experience with My Next Trip Tourism LLC.
Driver was on time he was very polite and informative..
事業者からの返答
Hi,
Thanks so much for sharing your experience with us. We hope to see you again soon .
Regards
My Next Trip Tourism
