半日グループサンライズワイルドライフサファリ

Thank you for taking the time to share your feedback. We are sorry that you did not enjoy your experience, but we do want to clarify several points for future guests reading this review. Our tours are designed to provide much more than simply driving to viewpoints that guests could reach on their own. Our guides are professional naturalists who provide interpretation, wildlife tracking, local knowledge, and—most importantly—help guests find and safely observe wildlife that can be difficult to locate independently. On this particular tour, our other guests reported seeing numerous animals and specifically praised the guide for his extensive knowledge and professionalism. We also need to address the comments regarding your children. We absolutely welcome children on our tours, and our tours are family-friendly.You booked your 3 and 6 year olds as adults on a group tour which is against our booking policy. We require children under 8 to be on a private tour. However, the issue was not that your children were talking or being children. Throughout the tour, there were repeated instances of extremely loud yelling, including yelling so loudly that the ranger at the park entrance actually asked our guide whether everything was okay. At various points, binoculars were thrown, and the disruption significantly affected the experience of the other passengers on board. Because this was a shared tour, our guide had a responsibility to all guests—not just one family. We spoke with the other two groups afterward, and they independently expressed that they found the behavior incredibly disruptive and rude. Despite this, they specifically told us that our guide handled the situation professionally and that they thoroughly enjoyed his knowledge and the wildlife sightings throughout the day. We also want to clarify the snack comment. Water and snacks are provided on board as part of the tour. We do not purchase additional snacks or food for guests once inside the park, so a snack purchased independently during a stop is not something that was included in the tour price. We are genuinely sorry that the experience did not meet your expectations, particularly regarding the cost and the type of experience you were hoping for. However, we believe it is important to provide the full context, especially when a review attributes the experience to a guide being “bothered” simply by children talking. That does not accurately reflect what occurred. We welcome families and children of all ages, but we do ask that all guests respect the shared experience of the other passengers. Our guide did his best to handle a very challenging situation professionally while continuing to provide the wildlife experience and service our other guests had come to enjoy. We appreciate your feedback and wish your family safe and enjoyable travels.

Thank you so much for the fantastic review! We’re thrilled to hear that you had such an incredible day with Dave and got to see so much amazing wildlife! Dave is a wonderful guide, and we’ll be sure to share your kind words with him. It means so much to our small, locally owned company to hear that you felt the experience was worth every penny. Thank you for the recommendation and for choosing Grizzly Country Wildlife Adventures! We hope to see you again for another unforgettable adventure in Jackson Hole!

Thank you for taking time to leave us a review! We hope you had a wonderful time in Jackson Hole and hope to see you on your next trip out west!

Thank you so much for the wonderful review! We’re thrilled to hear that your Grand Teton experience with Michael was such a memorable part of your trip. We love that he was able to add the perfect mix of history, fun stories, and photography tips along the way! You’re absolutely right—wildlife is wonderfully unpredictable, and while we can’t guarantee what we’ll encounter, we’re always out there looking in the right places and making the most of every opportunity. We’re so glad you enjoyed the scenery and had the chance to experience Jenny Lake and the incredible landscapes of Grand Teton National Park. And we couldn’t agree more with your advice about doing a guided tour early in your vacation! Having a local guide show you the best areas and share their knowledge can make the rest of your time in Jackson Hole even more rewarding. Thank you again for choosing Grizzly Country Wildlife Adventures and for recommending us. We’ll be sure to share your kind words with Michael! We hope to see you back in Jackson Hole for another adventure.