ピサの塔とボーボリ庭園半日ツアー

I booked this tour as we were in Florence for the day. We decided to visit Pisa, we booked this tour, we took taxi straight to meeting point at the designated time but there wasn't anybody there. I contacted support as we waited there. The support centre tried contacting the tour guide/driver several times but they were not answering the call. They left us hanging around with no answer or instructions. Very disappointing. We just had that day to visit Pisa and missed out on the opportunity. I think that it is pretty poor communication on there side as we were 8 of us and they could of called before leaving, but in saying that we were there before the time we needed to meet and were there for at least half an hour. I have booked other experiences through Viator for our trip through Europe, I hope they are better experiences. I am waiting on a refund and expect full refund after the disappointing outcome.

The Tower of Pisa is amazing, it looks like it will fall over, but it hasn't. The Tower of Pisa is a free-standing bell tower, made of marble. Consruction began in 1173. It's not far from Florence, it's well worth a trip.