They canceled only a few hours before then it’s gonna take 3 to 5 days for a refund it was absurd to be honest
事業者からの返答
Dear Rebecca,
Thank you for sharing your feedback. We understand how frustrating it must have felt to have your tour cancelled only a few hours before it was due to start. When plans change so close to the experience, it can really disrupt your evening and your overall trip.
Regarding the refund timing, processing periods of three to five business days are standard with payment providers and partner platforms, but we understand that waiting for the funds to return can still feel inconvenient.
We appreciate you taking the time to let us know how this affected you. We hope you’ll consider giving Withlocals another chance in the future, so you can experience the smooth, reliable service we aim to provide.
Kind regards,
The Withlocals Team
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ggin92101
November 10, 2025 · via Tripadvisor
So wonderful and informative!
Purichat was an EXCELLENT guide! Knowledgeable, funny, helpful and very patient. She knows so much about all we saw from the temples to the markets. I would encourage booking her on a Sunday night so you can experience the Sunday market. It’s huge — with so much look at.
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A1230QPjenniferm
July 4, 2025 · via Tripadvisor
Best tour guide!!
We had the most wonderful time with Uthaiwan. She showed us around Chiang Mai and then brough us to the Night Market where she picked out some snacks for us to try. I would highly recommend using her for a tour around the city!!
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Daniel R
July 4, 2025 · via Tripadvisor
Definitely overpriced and overrated for what was paid.
The dinner was awful, food served right out of big pot. That’s not a meal being being cooked in front of us, never got the drink at the end of the trip. However , our guide was pleasant.
事業者からの返答
Hi Daniel,
Thank you for sharing your experience. We're sorry to hear that the dinner did not meet expectations, especially regarding the presentation and the missing drink. This is certainly not the standard we aim to provide, and we appreciate you bringing it to our attention. We're glad, however, that your guide made a positive impression.
Best wishes,
Withlocals Team
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apourian
June 3, 2025 · via Tripadvisor
Great first night in Chiang Mai
May was awesome! We missed the original tour day because of a delayed flight. She made alterations to see us the following night.
She was patient and understanding with my 10 year old when we needed to make an unexpected shopping stop for shoes.
Overall the tour was great. Great history of temples and Buddhism. Also great guide to markets and street food. Showed us amazing spots!
Highly recommends
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Amy_B
March 26, 2025 · via Viator
Wonderful easy walking tour
Our guide Ae was awesome. Great walking tour around the city. We felt like we were visiting a friend who was excited to show us her city. We chose to do the tour in the evening/night because it was so hot during the day. We really enjoyed ourselves.
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Relax616725
February 21, 2025 · via Tripadvisor
Tour in Chiang Mai
My wife and I like to arrange a walking tour the first day or so in a new town. It usually gives us a good feel for the town and history of the area. Our tour guide, Wuthikorn, definitely exceeded all of our expectations. He was extremely knowledgeable, communicated clearly, personalized the tour for us and all around made it an enjoyable and informative time. We would highly recommend Wuthikorn and when we return to Chiang Mai would definitely spend time with him again.
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nicoleq643
November 1, 2024 · via Tripadvisor
Lovely evening with Ratana!
Ratana began with clear communication leading up to our tour. She then helped me complete an unexpected errand before the store closed. We had engaging conversations, and she shared so much of her experiences and knowledge as we walked through the city/ate. I wish our time together was longer!! Thank you, Ratana, for helping make my Chiang Mai trip memorable!! ❤️
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Piotr L
October 16, 2024 · via Tripadvisor
Reunion
Seriously, i feel weird even writing a review because our day was not a service; it was just fantastic walk with a friend🤍 felt like we know each other for quite a good life time.
Lot of perspective to Buddhism and philosophical aspect to Thai culture. History of seperated kingdoms with Chiang Mai different aspects of history and architecture of temples and pagodas. Hidden places in the evening chinatown and sneaking around flooded sandbags muddy alleys and bridges. a lot of suggestions to my next days in Thailand...and friend for a lifetime. : )
Thank you so much!:) and see you in Iceland!:))
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Susan_M
September 24, 2024 · via Viator
Great tour!
Guide was knowledgeable, fun, and took us to places that suited our interests. Modified the tour to make it the best possible experience for us. She was wonderful!! Would highly recommend.
