フィレンツェでパスタ料理体験教室（オプションでピザ付き）

Good morning from Caf Tour & Travel, Dear Christopher, Thank you for taking the time to share your feedback with us. After reviewing the situation, we feel it is important to clarify the facts. Your personal voucher clearly stated: “Mandatory to arrive at least at 04:30 pm – It is mandatory to arrive at the meeting point at the mentioned check-in time. In case of delay it will not be possible to join the group, nor to have a refund or reschedule the course.” Unfortunately, you arrived at the meeting point after 4:48 pm. For logistical and operational reasons, we are unable to wait for late arrivals without impacting the experience of other participants. Furthermore, the cooking class cannot accept participants after the designated start time, as the chef’s schedule and the preparation of the class must proceed strictly as planned. We understand that delays can happen, but this situation arose due to arriving late, not due to any failure on our part. All arrangements were provided exactly as advertised, and the tour and cooking class continued smoothly for the rest of the group. While we regret that you were unable to join the experience, we hope you will consider giving us another opportunity in the future. We would be happy to welcome you on one of our activities and demonstrate the high quality of service and care that we provide to all of our guests. Best regards

Good morning from Caf Tour & Travel, Dear Customer, Thank you for taking the time to share your feedback with us. After reviewing the situation, we feel it is important to clarify the facts. Your personal voucher clearly stated: “Mandatory to arrive at least at 04:30 pm – It is mandatory to arrive at the meeting point at the mentioned check-in time. In case of delay it will not be possible to join the group, nor to have a refund or reschedule the course.” Unfortunately, you arrived at the meeting point after 4:48 pm. For logistical and operational reasons, we are unable to wait for late arrivals without impacting the experience of other participants. Furthermore, the cooking class cannot accept participants after the designated start time, as the chef’s schedule and the preparation of the class must proceed strictly as planned. We understand that delays can happen, but this situation arose due to arriving late, not due to any failure on our part. All arrangements were provided exactly as advertised, and the tour and cooking class continued smoothly for the rest of the group. While we regret that you were unable to join the experience, we hope you will consider giving us another opportunity in the future. We would be happy to welcome you on one of our activities and demonstrate the high quality of service and care that we provide to all of our guests. Our best regards

Dear Guest, Thank you so much for your kind words! We’re delighted to hear that you enjoyed the Handmade Italian Pasta Cooking Course and that our chef and staff made your experience memorable. Your recommendation means a lot to us, and we truly hope to welcome you back for another wonderful experience in Florence. Warm regards,

Good morning from Caf Tour & Travel, Dear Tracy, Thank you for sharing your wonderful experience with us! We're thrilled to hear that you and your daughter enjoyed the pasta-making course and found it a memorable and unique activity. It sounds like you both embraced each part of the process, from preparing the pasta dough to making delicious fettuccine, ravioli, and gnocchi. And ending with a classic Italian dessert like Panna Cotta – what a perfect way to complete the experience! We’ll be sure to pass along your compliments to our chefs, who love sharing their passion for Italian cuisine with customers like you. We hope to welcome you both on another culinary adventure in Florence soon! Kind regards

Good morning from Caf Tour & Travel, Dear AnnMarie, Thank you for your feedback! We're glad to hear that you enjoyed the cooking class and the experience overall. We appreciate your suggestion about having more hands-on time during the class. We'll certainly keep that in mind to improve the experience for future customers. We hope you still had a great time learning and making pasta, and we'd love to welcome you back for another class in the future! Kind regards

Good morning from Caf Tour & Travel, Dear John, Thank you for your lovely review! We're so happy to hear that you enjoyed the cooking class. It's wonderful that you not only learned new cooking skills but also made new friends along the way. We hope you continue to create delicious handmade pasta at home and that you'll join us again in the future! Kind regards

Good morning from Caf Tour & Travel, Dear Allison, Thank you so much for your fantastic review! We’re thrilled to hear that you enjoyed the pasta cooking course and found the chefs and facilities to be wonderful. It’s great to know you loved the delicious food you created. We appreciate your recommendation and hope to see you again for more culinary adventures! Best regards from Florence

Dear Hector, Thank you for your wonderful review! We’re thrilled to hear that you had a fantastic experience during the Handmade Italian Pasta Cooking Course. It’s great to know that the chef made the session enjoyable and informative. We hope you enjoy making pasta at home as much as you did in Florence! Warm regards

Dear Izabela, Thank you so much for sharing your delightful review! We are thrilled to hear that you had a relaxing and enjoyable time during our Handmade Italian Pasta Cooking Course in Florence. It's wonderful to know that you now feel confident in making pasta at home. We hope you continue to create and enjoy many delicious pasta dishes in the future. Warm regards,

Dear Customer, Thank you so much for your wonderful review! We're thrilled to hear that you had such a fun time and enjoyed the cooking class. It’s fantastic to know that you loved the food and had the opportunity to meet great people. Your recommendation means a lot to us. We hope to welcome you back for another enjoyable experience in the future! Warm regards