The perfect experience and Richard is the perfect guide
We booked a couple of trips with Island Jamaica Excursions. First off Marcie who managed the booking was incredible. My son had an ear infection, and we needed to move the booking, not only was she super compassionate about how he was, she moved it with no issues.
Richard was our tour guide and I cannot praise him enough. His love and passion for his country shone through and made us love everything he showed us even more. He went above and beyond to make our trips informative and fun.
The first trip horse riding and Dunns River Falls was so good with him that we booked a second trip.
We used another tour company through our hotel that I had booked a trip with in advance which was awful and nothing compared to the time spent with Richard. I just wish we had used him for everything. Thank you to both Marcie and Richard for your kindness, your knowledge and putting the sparkle into Jamaica.
C
Christopher_D
January 9, 2024
Caribbean horse ride
The ride in the Caribbean Sea was awesome, it’s a shame the guides constantly remind you that “we’re looking after real good, so you can look after us real good too”
A
Amy_K
July 25, 2022
Rude!
The experience would have been great had the tour guides not been constantly asking for tips. When we were finished and I did provide them with a tip I was told ‘this is like nothing’. So rude. I could have kept my hard earned money
事業者からの返答
We are extremely disappointed to know that your fun experience was spoilt by the tour guides at the activities.
These guides are not employed by Island Jamaica Excursions. They are employed by the attractions: Horse Back Riding and Dunns River Falls. As such, we have no control over them.
HOWEVER, we will definitely let their management know about this complaint, so that they can put a stop to it and prevent future travelers from having the same unpleasant experience you had.
Thanks for you feedback and we hope your next trip to the attractions in Jamaica will be incident free.
L
Likeria_G
December 9, 2021
Horse back riding
We had a great time! Definitely a must do activity when visiting Jamaica! Kevin took really good care of us.
D
Desiree_J
May 18, 2021
Fun!
Our transportation was funny! After the tours he took us to a few spots where we can go shopping and eat. The horseback riding was a cool experience but the Dunns river tour was super fun. But the pictures and videos they took at Dunns river was not that good.
事業者からの返答
Thanks for choosing Island Jamaica Excursions! We are super happy to know you had a fun
adventure.
We are sorry to hear about the poor quality video and pictures from Dunns River Falls. That service is not a part of our offerings. However, we will inform them about the issue.
Thank you for reviewing our service and we look forward to serving you again!
Ocho Riosの類似ツアーを比較
最安値: Montego Bay Airport (MBJ) Transfer One-Way or Round-Trip to Hotel — $19
最高評価: Ocho Rios Blue Hole and Dunn's River Falls Tour — 4.9 (441 件のレビュー)
最短: Montego Bay Airport (MBJ) Transfer One-Way or Round-Trip to Hotel — 2 時間