Booked a head spa treatment and the experience was not relaxing at all. Very little massaging, felt rushed and my hair was pulled on a lot while it was being brushed. A man (another customer) came into the room halfway through my treatment! Other members of my family got pedicures and they were poorly equipped for this. Not sure how good the body massages are but would not recommend the head treatment or pedicures, certainly not worth the cost and time spent there. We had booked massages for the next day but cancelled and forfeited the deposit as we just could not bring ourselves to return.
Hi After receiving the review, we conducted an investigation with the field team and the team at the spa. But we haven't found any order data that matches yours in our database for the past month. We only found one name similar to yours, Anushka Anil Adhikari, but the spa reservation was canceled on November 16, 2025. so did not get experience with us. It's possible you've placed the review incorrectly on our link. To assist us, please provide your data, reservation number, and voucher to facilitate our follow-up. Thank you Regard Adie
