Thank you. We could have good experience.
Guide is special and worked hard for our family. We could visit bethlehem and Jerusalem.
事業者からの返答
Thank you for choosing ZTT and for this amazing review of your stay. I am glad that you have experienced how safe and secure Jordan is. I hope you can post this review on our TripAdvisor page to share with more travelers. Our goal is always to provide a distinguished service, and our professional and dedicated team go the extra mile to ensure our travelers have wonderful trip. It is rewarding to know that our efforts at continuous improvement, are being recognized. We will be waiting for you again in Jordan!
J
JoJo_H
February 22, 2025 · via Viator
Don’t buy: Misleading!
I booked a Viator trip from Amman promising to cover both Jerusalem and Bethlehem. The owner initially warned me that Sunday travel wouldn’t allow both sites due to restrictions. When I threatened to cancel, she suggested moving the tour to Monday and assured me I’d see both places. However, the reality was very different—I only got to visit Jerusalem. To make matters worse, the communication at both borders was terrible, leaving me stranded with an incomplete itinerary and a hefty bill of $1045. Overall, a misleading and disappointing experience that didn’t deliver what was promised.
事業者からの返答
Thank you so much for your review, however let us clarify some facts as your review is misleading. We did advice you to move the day tour visit to Monday 20 Jan. 2025 instead of Sunday 19 Jan. 2025 due to crowdedness at the border from local pilgrimage groups. However, we clearly stated that due to the current situation the border closes early at 15.30 hours and, in all cases, you will have time to do Jerusalem visit only. We advised you to book the overnight Jerusalem and Bethlehem tour from 19 – 20 Jan. 2025 to do both Jerusalem and Bethlehem, and you did not amend the booking as per communications held. The visit of Jerusalem and border crossing was attended by us as per itinerary without any misleading information. Everything was clarified to you prior, even with the option of you cancelling. You proceeded with the tour based on your own.
L
lsdlucknow
December 1, 2024 · via Tripadvisor
Trip to Israel
The trip was organised by Safinaz; the tour was excellent and the all the support staff which were essentially the drivers Ahmed and Roni were great and handled everything thing beautifully, last but not least Marwan our guide was brilliant and worked really hard with us in such a short time and we covered the cities pretty in depth ,thank u from the bottom of our hearts ❤️❤️,Zaid travels is an extremely professional company and is highly recommended!
事業者からの返答
Thank you for choosing ZTT and for this amazing review of your stay. I am glad that you have enjoyed your trip to Jerusalem. Our goal is always to provide a distinguished service, and our professional and dedicated team go the extra mile to ensure our travelers have wonderful trip. It is rewarding to know that our efforts at continuous improvement, are being recognized. We look forward to welcoming you back with us in Jordan for many unforgettable moments to you, your friends, and family. I appreciate the time and effort in sharing your experience.
J
Joselito_M
September 29, 2023 · via Viator
Jerusalem , Bethlehem Tours
John, the driver who pick us up from our hotel was very pleasant and very nice in explaining things around especially someone who will meet us on the Israel side since he can not join us to cross the border. We highly recommend his service to us.
As soon as we enter the Allenby inspection, it cost a lot of delay due to high risk of inspection on the Israeli part and it took us more than 2 hours before we met our Israeli side driver. He doesn’t talked much because he was always on the phone until our tour guide came in.
Martin, our tour guide said since we came in late and he understands the long delay of inspection from the border and Immigration check too.
I was disappointed because I booked this tour that includes the tour up in the Golden Mosque and he said we can not do it. They close at 10:30 am, we arrived past 11:00 am. He tried his best to go take us to the most important locations.
Over all, the tour was very pleasant and my friends was in awe to see the holy sites.
Thanks.
Lito M.
1人が参考になったと回答
事業者からの返答
Thank you for your comments and for sharing your experience with us. The nicest complement that our team can get is your desire to return to Jordan with us. We are truly happy to learn that you enjoyed your holiday with us and even, it was difficult to leave. What a complement indeed! Looking forward to your next visit.😍
W
Weqas
September 4, 2023 · via Tripadvisor
Good experience and great driver
Had a great experience. We had Ahmad as our driver for our airport transfers and also for our day tours to Jerusalem, Petra and the Hot Springs. He was very professional and friendly and really looked after us. He was always on time and maintained good communication via watsap. He drove well and safely and offered us water as well. We were very happy with his service. For the Palestine (Jerusalem/Bethlehem) tours the driver on the other side after the border crossing (Rami) as well as the tour guide (Ameer) were both also excellent and looked after us really well, both very knowledgable and passionate about the local areas. Overall a great experience.
1人が参考になったと回答
事業者からの返答
Thank you for choosing ZTT and for this wonderful review of your stay. Our aim is always to provide a first-class service, and our professional and dedicated team go the extra mile to ensure our travelers have a memorable stay. It is rewarding to know that our efforts at continuous improvement, are being recognized. We look forward to welcoming you back with us in Jordan for many unforgettable moments to you, your friends, and family. I appreciate the time and effort in sharing your experience.
J
Joshua_H
August 17, 2023 · via Viator
Brothers Trip
It was such a treat to see all of these wonderful historical and biblical sites. My brother and I had an amazing time!
事業者からの返答
Thank you for choosing ZTT and for this wonderful review of your stay. Our aim is always to provide a first-class service, and our professional and dedicated team go the extra mile to ensure our travelers have a memorable stay. It is rewarding to know that our efforts at continuous improvement, are being recognized. We look forward to welcoming you back with us in Jordan for many unforgettable moments to you, your friends, and family. I appreciate the time and effort in sharing your experience.
B
blakeym2018
May 30, 2023 · via Tripadvisor
Great trip!
Great drivers and tour guide. The most difficult part is crossing the border, however the officials there let you know what to do. Great trip!
事業者からの返答
Thank you for choosing ZTT and for this wonderful review of your stay. Our aim is always to provide a first-class service, and our professional and dedicated team go the extra mile to ensure our travelers have a memorable stay. It is rewarding to know that our efforts at continuous improvement, are being recognized. We look forward to welcoming you back with us in Jordan for many unforgettable moments to you, your friends, and family. I appreciate the time and effort in sharing your experience. 💕❤
R
revmanning
February 6, 2023 · via Viator
Great Experience
Getting through the borders was somewhat confusing. We were not told about the shuttle bus and its cost prior to the trip or where to meet the tour guide upon arriving. How ever the driver, Ahmed, who picked us up at our hotel was wonderful and very helpful. The tour guide, Maharen, was absolutely fabulous. He was very knowledgeable, personal and accommodating to our needs. Also the operator was quick to reply to our emails. A great experience!
事業者からの返答
Thank you. Looking forward to having you, your family, and friends with us again
A
axellambertini
February 3, 2023 · via Viator
Good tour to hit all the important sites!
My wife and I were a little hesitant on this tour mainly because we didn’t want to have to sit on buses or terminals for hours waiting to crops the border.
The transfer from Amman to the border crossing was smooth, the driver picked us up on time at the hotel. However, the crossing took approx. 2 hours. Mostly sitting on a bus waiting for it to fill up.
Getting across was simple but there were some wait times involved and various check points. Once we made it through, our driver was waiting for us to take us to our meeting point in Jerusalem with our tour guide Michael.
Michael was amazing! He is very knowledgeable and informative. My wife and I did a one day tour of Jerusalem and Bethlehem from Amman and Michael took us to all the important sites in both places. It was a rainy and cold day but he was a trooper the whole time and took his time giving us the history of each place we visited.
Michael took us to the best Falafel spot in Bethlehem for lunch and to an awesome store to purchase olive wood items.
Well done Michael!
The transfer back to Amman was a lot quicker. Probably 30 minutes in all.
Driver was a little late picking us up but communicated well.
*Don’t forget to tip your your guides
事業者からの返答
Thank you. Looking forward to having you, your family, and friends with us again
P
petermO3050UN
January 12, 2023 · via Tripadvisor
making a high profit without giving a good service
worst trip ever
the agency don't have any car or guide, they using sup agents and giving them low price, so don't think you will get a good service for a low price provided for these agents
26人が参考になったと回答
事業者からの返答
What an unscrupulous paradoxical comment review to write! How come it’s a high profit and low price at the same time!? How did you do the tour visits without a car or guide?! Of course we use suppliers! This is just a comment to cause confusion just for the sake of mistreating us for no legitimate, well founded, reasonable, or rational reason or argument at all! So sorry for travelers to do so to others thru these means misusing this amazing platform to share positive experiences to inspire, build, and not to destroy!