Excellent service and human warmth; it would be important to implement another measure regarding the tents on the beach, as there are people who leave their towels on them and do not return, leaving others who truly need them without service.
事業者からの返答
Hola,
Espero que se encuentre bien.
Sin embargo, creemos que la reseña fue publicada por error en la empresa equivocada. Estrela d’Alva Tours realiza exclusivamente tours privados en Portugal y, en particular, este tour está relacionado con Fátima, por lo que no incluye servicios de playa.
Le sugerimos verificar cuál fue la empresa que realmente prestó el servicio, ya que seguramente estarán muy felices de recibir su excelente valoración de 5 estrellas.
Saludos cordiales,
The Estrela d’Alva Tours Team
H
Hilary_K
April 27, 2026 · via Viator
Fatima Tour
If I could give Pedro 10 stars I would. Even before our tour he went above and beyond by accommodating our almost last minute changes. He was quick to respond to my inquires. Pedro's van was clean and roomy. Our tour was informative and he waited for us to attend Mass at the site of the apparition. And when the roads around our hotel were closed due to a national holiday he helped us haul our luggage 1/2 mile through a parade! I would recommend him without reservation.
事業者からの返答
Dear Hilary & Steve,
Thank you very much for your generous review. It was a pleasure to support you, especially with the last-minute changes, and to share such a meaningful day in Fátima. I’m glad you enjoyed the experience.
All the best, and I hope to see you again in Portugal.
Pedro
R
R4292GGjuliam
April 22, 2026 · via Tripadvisor
Fabulous tour
Pedro was fantastic. Would recommend!
事業者からの返答
Dear Julia,
Thank you so much for your kind words! It was a pleasure to be part of your visit to Fátima.
All the best, and I hope to welcome you again in Portugal.
The Estrela d’Alva Tours Team
B
bobbid384
April 19, 2026 · via Tripadvisor
Beautiful day in Fatima!
Pedro was an amazing guide. He was very knowledgeable of the shrine and the Fatima story. He got us to mass and told us when the blessing of the religious articles was going to happen so we wouldnt miss it since the mass was in Portuguese. He took us to the town where the shepherds lived, where one of the apparitions occurred and the sites where the angel appeared to the children. Amazing day!
事業者からの返答
Dear Bobbi,
Thank you very much for your kind and detailed review. It was a pleasure to guide you through the story and sites of Fátima and to help you experience those special moments throughout the day.
All the best, and I hope to welcome you again in Portugal.
Pedro
J
john_g
October 15, 2025 · via Viator
Pedro was exceptional ...
Pedro was exceptional
Well informed and his planning in a relatively crowded place of interest was excellent
事業者からの返答
Dear John,
Thank you so much for taking the time to share your experience. I’m thrilled to hear you found the tour well-informed and that the planning worked smoothly despite the crowds in Fátima. Your feedback is truly important to us—it helps us keep improving and delivering excellent tours.
Hope to welcome you back to Portugal someday!
Pedro sends a big hug to everyone.
8
813lucillem
October 13, 2025 · via Tripadvisor
Excellent tour!
Pedro was an excellent tour guide. He made our experience in Fatima very meaningful and was just wonderful. Great tour. Thank you so much Pedro!
事業者からの返答
Dear Lucille,
Thank you so much for your kind words—and for taking the time to share your experience. I’m delighted to know your visit to Fátima felt meaningful and that you enjoyed the private tour from Lisbon. Your feedback is truly important to us, as it helps us improve continuously and keep delivering excellent tours.
Hope to welcome you back to Portugal one day!
Pedro sends a big hug to everyone.
J
John_K
August 22, 2025 · via Viator
Very rewarding
Great experience learned a lot along the way. What a special day. Our guide was the best, learned so much.
事業者からの返答
Dear John,
Thank you so much for your kind words and for sharing your experience with us. We are delighted to know that your day in Fátima was so special and rewarding, and that you enjoyed the journey as well as everything you learned along the way.
S
Steven_S
August 4, 2025 · via Viator
Fantastic Tour of Fatima!
We had a wonderful experience with Pedro. He was extremely knowledgeable about the history of Portugal and Fátima. He was very kind, helpful and accommodating to our needs. We highly recommend him and the tour, which was everything we hoped for in a tour of Fatima.
事業者からの返答
Dear Steven,
Thank you so much for your wonderful review and recommendation. I am very glad to know that your experience in Fátima was everything you hoped for, and that you enjoyed learning more about the history of Portugal along the way.
It is very important for our work to receive feedback from our travelers, and your kind words mean a lot to us.
It was a true pleasure to guide you.
J
john_g
July 10, 2025 · via Viator
Fatima with Kids
Our guide, Daniella, was fantastic—friendly, knowledgeable, and engaging throughout the entire day. She made the experience enjoyable not just for us, but also for our four kids, which isn’t always easy on a long tour! I would definitely use this service again and highly recommend it to other families traveling with children.
事業者からの返答
Dear John,
Thank you very much for your kind review and recommendation. We are delighted to know that you and your family had such a positive experience in Fátima with Daniella. She will be very happy to hear your words.
It is especially rewarding for us to know that the children also enjoyed the day — that is not always easy on a long tour, and your feedback is very important for our work.
We would be more than happy to welcome you and your family again on another visit to Portugal.
P
Phyllis_H
July 4, 2025 · via Viator
Best tour ever
Private tour, was picked up 8:30am at cruise ship terminal, easy to find tour guide waiting with sign, proceeded in comfortable vehicle to Fatima and saw all the famous sights. Had time for quick lunch at local cafe with cold drink. Guide was very knowledgeable about the area, made sure we didn't miss anything, went to the little gift shops to get rosaries for friends back home, had holy water blessed, went to an interesting museum, but most of all seen the sights where Mary appeared to the 3 children. The childhood homes of the children were open for visitors and we even bought souvenirs at the little shop right across from the home, actually run by relatives of the children. Then at the end, we were dropped off at our hotel in Lisbon. After cruising on cruise ship for 12 days and seeing interesting sites from Rome to Lisbon, I would have to say that THIS tour topped all of the excursions we just had previously. HIGHLY RECOMMEND this tour.
事業者からの返答
Dear Phyllis,
Thank you so much for your wonderful review and for taking the time to share your experience with us!
We’re truly delighted to hear that the private tour to Fátima was the highlight of your journey after such an incredible cruise. It was our pleasure to ensure everything ran smoothly, from your pick-up at the cruise terminal to the drop-off at your hotel in Lisbon. We're especially glad you had the opportunity to visit the apparition sites, experience the authenticity of the place, and bring home such meaningful souvenirs.
Your kind words mean a lot to us and will surely inspire other travelers to follow in your footsteps.
Pedro sends a warm hug to everyone!
Estrela d'Alva Tours Team
