車椅子で行く東京全日バリアフリーツアー

Yuki was fantastic. She communicated with us the day before the trip, and the company also reached out a few days in advance. She picked us up from our hotel, and we set off by train with two family members who had mobility challenges: one using a wheelchair and the other using a walker. Throughout the tour, Yuki regularly checked in to see how we were doing, when we wanted to eat, and whether we wanted to make any changes to the itinerary. She handled all of the train costs and took many photos that we were able to download later. We would recommend Yuki in a heartbeat.

We had a fantastic private tour in Tokyo. Our guide was incredibly friendly, knowledgeable and attentive. He paid particular attention to our son with a disability and made sure that everyone could enjoy the day to the fullest. In a short time we have seen and learned a lot about both Japanese culture and daily life. This tour was without a doubt one of the highlights of our trip. Highly recommended!

Keita (K) was wonderful! He was very cognizant of making sure of my ability to travel and see all the locations. I was especially impressed with his working with trainsubway personnel for access. As a side note the train/subway system is amazing. Lunch was incredible. K provided great history and cultural throughout our time together. It wonderful having K make sure we had the best photo opps everywhere we went. K went over and above after seeing we had another tour scheduled in Osaka and contacted his counterpart to let them know what our particular interests are. We started with a great tour guide and finished with a friend. Highly recommended this tour and Keita as your guide. Thank you.

Charlotte was so incredibly knowledgeable and her guidance made the entire visit both enjoyable and informative. We especially appreciate how accommodating she was to our accessibility needs for our son. Her kindness and attentiveness made a difference and memorable experience for our family.

It was our first time in Tokyo and our first time vacationing with a wheelchair and Masaharu Kai guided us through the must see attractions and subway stations with confident ease. Not only did we see some amazing places and stopped at culturally significant food stalls and tempura restaurant, but we left the day with all the information and confidence we need to continue exploring the city on our own for the remainder of our stay. A fantastic experience, a well planned and paced day, an incredible guide and sunny weather, couldn’t recommend it highly enough.

Wonderful day out with a very kind, friendly, patient, and helpful guide. We managed to have really good tempura lunch at a local Japanese restaurant and see a lot of the famous sights. Also got to try the local trains! When we wanted to buy some good coffee, he was knowledgeable and brought us to a couple of great shops! Recommended for wheelchair users. The guide (Masaharu Kai) kindly offered to help push the wheelchair, even though it was outside his job scope to do so! Highly recommended.

This tour was a great way to travel around several must-see areas in Tokyo! Our tour guide Keita was incredibly kind and knowledgeable, and he made it easy for us to get around with a wheelchair-bound member of the family. We also felt a lot more confident using the subway independently after our experience on this tour!

Masaharu Kai is one of the best walking tour guides my husband and I have ever had—and we travel often! This was truly an outstanding experience. I have limited mobility, which usually makes standard walking tours difficult. Masaharu made everything easy and enjoyable. His extensive knowledge of Japan’s history and culture, combined with his attention to accessibility, made this tour exceptional. Every site we visited was wheelchair- or rollator walker-friendly, which is what Japan calls “barrier-free.” We moved at the perfect pace, navigated trains effortlessly, and Masaharu knew exactly where to find elevators and accessible routes at temples and shrines. I never felt rushed or excluded. Each stop was full of surprises, delicious food, and fascinating history. If you have limited mobility, I strongly recommend booking a tour with Masaharu Kai. He goes above and beyond to ensure everyone has an unforgettable experience!

The tour guide was great took time explained things as we went and was considerate of our pace. Would recommend

It was a great look around Tokyo, so many sights to see! Our guide was lovely and inclusive of everyone in our family. My daughter said that the best part of the day was everything!