半日ツアー： キリストの贖罪、セラロン＆サンセット・アット・シュガーローフ

Dear Shannynn, Thank you for sharing such a heartfelt review. We’re delighted to hear that your private tour with Frederico made your day in Rio so memorable. It’s especially rewarding to know that his extensive knowledge of Brazil, Rio’s history and culture, and the places visited enriched your experience throughout the day. We’ll be very happy to share your wonderful compliments with him, as we’re sure they will mean a great deal. Thank you for your recommendation and for choosing to discover Rio with us. We hope to welcome you again for another special experience!

Dear Guest, Thank you for sharing your experience. We’re delighted to hear that Daniel made the tour so memorable with his knowledge, friendliness, multilingual communication, and excellent organization. It’s wonderful to know that he was attentive throughout the day. We’re also pleased that you visited all the planned attractions at a comfortable pace. Thank you for choosing to explore Rio with us and for letting us be part of such a fantastic memory!

Dear Guest, Thank you for taking the time to share this detailed feedback. We are deeply sorry that your experience did not meet the standards of organization, communication, and care that we aim to provide. We understand how distressing it must have been for members of the group to become separated at Sugarloaf Mountain, particularly during heavy rain and poor visibility. Clear instructions, coordination between the guide and driver, and confirmation that all guests are together are essential throughout the tour. We sincerely regret that you felt unsupported and unsafe in this situation. We also apologize that the pickup and the explanations in English did not meet your expectations. Your comments regarding punctuality, communication, and the quality of the guidance have been forwarded to the responsible department for a thorough review and appropriate action. Weather conditions are beyond our control and can significantly affect visibility at Rio’s attractions. We appreciate your honest feedback, as it allows us to identify serious areas for improvement and reinforce the level of service and safety expected from our team.

Dear Heinz, Thank you for sharing your experience. We’re delighted to hear that you and your wife enjoyed visiting all three attractions and had ample time to appreciate each location. Thank you for your recommendation. We’re happy the tour was well worth your time and hope to welcome you both again on a future visit to Rio.

Dear Guest, Thank you very much for sharing your experience! We are pleased to know that you had a pleasant tour and enjoyed discovering some of Rio de Janeiro’s highlights. It is wonderful to hear that the sunset at Sugarloaf Mountain was a memorable part of your visit, and that Jonas and Felipe contributed to making your experience special. We truly appreciate your kind words and hope to welcome you again on a future visit to Rio!

Dear Guest, Thank you very much for sharing your experience with us! We are delighted to hear that you had such a wonderful time exploring Rio de Janeiro. It is especially rewarding to know that Jonas and Felipe contributed to making your experience memorable through their professionalism and excellent service. We truly appreciate your kind words and recommendation. We look forward to welcoming you back to Rio de Janeiro for another memorable experience!

Dear Cliver, Thank you for sharing your experience. We’re delighted to hear that you had such an enjoyable and interesting day, and that Newton’s helpful guidance made the tour even better. We’ll gladly share your kind words with him. Thank you for choosing to explore Rio with us. We hope to welcome you again, hopefully on a beautiful clear day!

Dear Samantha, Thank you for taking the time to share your detailed feedback. We regret that the experience did not meet your expectations. We understand your concerns regarding the meeting point, the services included, and the level of guidance provided during the tour. However, after reviewing the booking, we confirmed that only the Copacabana neighborhood was provided. Therefore, the pickup was assigned to the designated meeting point in that area. We’re glad that you were able to contact our team and, despite arriving late, successfully meet the guide. We also appreciate your positive comments about our booking team and will share them accordingly. Regarding the issue with your credit card, we are sorry to hear about the inconvenience and hope that Viator provided the necessary assistance in resolving the matter. Thank you again for your honest feedback.

Dear traveler, Thank you for sharing your experience. We’re delighted to hear that Jalbeir’s knowledge and informative approach enriched the tour, while the free time allowed you to explore each location at your own pace. We’ll gladly share your compliments with him. Thank you for choosing us. We’re glad you enjoyed the tour overall and hope to welcome you again in Rio!