ベネチアから ドロミテス山脈日帰り旅行

Horrid experience! Booked and paid for this 5 months in advance and they overbooked the bus and did not let us on. At first they said they did not have our reservation, but then texted me 20 minutes later to say they were sorry for the unfortunate event.....if they did not have my reservation, how did they get my cell to text me??? And now they are not sure if they will refund our money. Our family met up in Venice from all across the US to specifically go to the Dolamites for a day.....this was such a sad disappointment. Do NOT go on this!

The meeting point specified in the reservation is wrong, no one called us to notify us, and they left us stranded without being able to take the tour, and although we tried to contact them by various means, it was not possible for us to contact the organizing company until an hour after they opened the office. We requested a refund this morning and they still have not answered us.

Excellent Day Trip from Venice! Our Guide Martina gave a great explanation of getting around Venice and islands. Martina always explained about the places we visited, made suggestions, even pointed out good places to eat, buy souvenirs, etc. She was great and made our day!

The tour guide never showed up at the meeting point for the tour. I contacted the tour activity guide and they still have not responded. I contacted support and they have yet to give me a refund. I love Viator but if they don’t refund me I will probably not book with them again. DO NOT BOOK THIS TOUR. THEY NEVER SHOWED UP AT THE MEETING POINT.

Alberto was good. Gave facts about important geological structures in the Dolomites and answered questions posed to him. Bus ride a little long or maybe 5 stars. Was beautiful scenery. Did have a very rude couple in the back that would never shut up and made it hard to hear Alberto. If you can’t respect others around you on a group trip you should not go one one. Everyone else pays the same money but have some common courtesy people.

Could not travel as the travel agent overbooked us. Also never bothered to inform us about the overbooking that was done due to a systemic issue as their end. We were informed only once we arrived at the destination. Had they informed us in advance we would not have gotten early to be ready at 7.40 am in order to reach the meeting point only to be told that they don’t have seats for us.Very unprofessional.

Wonderful experience. Our drive to the Dolomites was broken up with a stop for breakfast at a cafe that was clean and well stocked. Toilets were also very clean. It was raining when we got to the mountains but our guide Valentina was superb in arranging our lunch and a further stop in Cortina to see the Olympic rings from the Winter Olympics. This is an experience that shouldn’t be missed. Our guide was superb and our driver gave us a smooth ride.