Francesco was amazing. His knowledge of his home area is awesome. His English was flawless. Would highly recommend!
事業者からの返答
Dear guest, thanks a lot for the positive feedback about the tour and for choosing us. We are glad to know that everything went well and we hope to see you again in Venice very soon! Best regards, Customer Care Team
G
guillaumeaV7752WL
September 8, 2026 · via Tripadvisor
Very good excursion
Elizabeth was top-notch, a very interesting guide, smiling and always available to answer questions.
On the other hand, for the Burano part, even if the demonstration was very impressive, it remains lacking in explanation. We felt a bit like we were brought there only to buy things in the shop.
The visit to Murano is really the highlight of this outing in our opinion.
事業者からの返答
Dear Guest, We appreciate your feedback. Thank you and we hope to see you in Venice again. Regards, Customer Care Team
J
julieaT3600RJ
September 8, 2026 · via Tripadvisor
Great!
Superb experience, Élisabeth was very nice and explained the history of Murano and Burano well to us.
事業者からの返答
Dear Guest, We appreciate your feedback. Thank you and we hope to see you in Venice again. Regards, Customer Care Team
O
O5294STcarolem
July 28, 2026 · via Tripadvisor
Disappointed
The guide was friendly, knowledgeable, and shared lots of interesting information throughout the journey, which I really appreciated. Burano itself was beautiful, and the colourful houses were definitely the highlight of the trip.
Unfortunately, apart from that, I felt as though I’d wasted a day. The demonstrations were very short and felt rushed, particularly the lace demonstration, which seemed to focus more on selling expensive tablecloths than explaining the traditional craft. There was little or no real demonstration of how the lace is actually made.
The glass-making demonstration was also disappointing. The presenter spoke very quickly while switching between several languages, making it difficult to follow. The demonstration itself was brief, and there was very little explanation of the glass-making process. Many people, including me, couldn’t even see the furnace properly because the workshop was so crowded.
The stop at the biscuit shop also felt like little more than a sales opportunity. There was nowhere to sit down, enjoy a drink, and sample the biscuits in a relaxed atmosphere, so the visit felt unnecessary.
Overall, while the guide was excellent and Burano was lovely to visit, the rest of the excursion felt overly commercial and lacked the authentic demonstrations and experiences that had been advertised. I left feeling quite disappointed.
事業者からの返答
Dear Guest, thanks for your feedback, it will definitely help us improve. If you wish to communicate further with us, do not hesitate to reach out. Best regards, Customer Care Team
J
jennifercM88DJ
July 13, 2026 · via Tripadvisor
Must see around Venice
Giulia was a wonderful host and the tour was fantastic. Murano and Burano are a must-see, especially with a great host.
事業者からの返答
Dear Guest, We appreciate your feedback. Thank you and we hope to see you in Venice again. Regards, Customer Care Team
Z
Z8679SKclarar
July 13, 2026 · via Tripadvisor
It was great.
Very good tour, Murano visit a bit too long because you watch a short glass-blowing demonstration and then go straight into the shop, and that's it, there is nothing else to do. Burano is more complete with the visit to the pastry shop and the lace shop, which was well explained. 1 hour of free time also at 6:00 PM, so a bit long for the return trip.
事業者からの返答
Dear Guest, We appreciate your feedback. Thank you and we hope to see you in Venice again. Regards, Customer Care Team
P
paulinerC1974GF
July 13, 2026 · via Tripadvisor
Visit Murano and Burano with the family
Very interesting comments.
The whole family enjoyed the walk.
事業者からの返答
Dear Guest, We appreciate your feedback. Thank you and we hope to see you in Venice again. Regards, Customer Care Team
L
Linda K
July 13, 2026 · via Tripadvisor
Exceptional Tour!
This is a tour from Venice that is clearly one not to miss!! Valentina was our guide for our 4.5 hr guided tour to Murano and Burano and she was really great - gave us tons of info, fun facts and was an exceptional guide! We were 4 adults with 2 teens. The Murano tour was a visual feast but my favorite was the eye candy of Burano. We learned about Burano lace and watched a demo by one of the few women on the island that are making Burano lace. We had 1.5 hrs of free time and had a nice lunch and shopped at the many stores. The houses in Burano and setting are unique and unforgettable. Just loved it!
事業者からの返答
Dear Guest, We appreciate your feedback. Thank you and we hope to see you in Venice again. Regards, Customer Care Team
S
Safari602778
July 13, 2026 · via Tripadvisor
Carlota's knowledge to learn more about the history of Murano and Burano
Carlota is an excellent guide, very kind and very knowledgeable. A tour you must take, no matter what.
事業者からの返答
Dear Guest, We appreciate your feedback. Thank you and we hope to see you in Venice again. Regards, Customer Care Team
6
608k_vint
July 13, 2026 · via Tripadvisor
Great guide for Murano/Burano
Nicola is a great, very friendly guide with very clear explanations, we had a great day on the islands of Murano and Burano
事業者からの返答
Dear Guest, We appreciate your feedback. Thank you and we hope to see you in Venice again. Regards, Customer Care Team