Once we got to the pier and started the journey with the tour company the experience was excellent! Informative and fun! The islands were amazing, all I can say is book a full day not a half day! Half day wasn't long enough 😀 The driver who picked us up from the hotel, spoke no English and was quite rude and offered no information.
Dear Kelly_J Thank you for sharing your feedback with us. We’re very happy to hear you had an excellent and fun experience once the tour began and that you enjoyed the beautiful islands and we truly appreciate your helpful tip for future guests about choosing the full-day trip 😊 At the same time, we sincerely apologize for your pickup experience. Your comments about the driver’s communication and service are taken seriously, and we will address this with our transport team to ensure better service and clearer information for our guests moving forward. Thank you again for traveling with us. We hope to have the opportunity to welcome you back for an even smoother experience next time! 🌴 Regards, Nix
