Very disappointing and unprofessional behavior from the guide, Julien.
The clients missed the bus from Paris to Giverny, so they took a taxi to catch up with the group. Despite making the effort to reach Giverny on their own, Julien refused to let them join.
I understand the bus could not wait, but the lack of courtesy and understanding afterwards was unacceptable. A very poor reflection of the company and its customer service.
A
AnaMaria_I
September 8, 2026
Excellent outing for a full-day tour.
Very beautiful outing. It is better to take the full-day tour because a lot of time is lost between the trip there and back, and the stay in Giverny turns out to be short.
A
absrobin
August 14, 2026
Monet’s Garden August 2026
Fabulous experience, great guide! Monet’s Garden a must see in France! Amilia is fabulous!
Must buy skip the line tickets!
G
Giselle_C
August 9, 2026
Booked this last minute...
Booked this last minute and we were so glad we did! We had such a fun time viewing all the scenery and enjoying the sunset. Value was great too. We would highly recommend and book again too!
K
K8757IXmoniquet
July 2, 2026
Nice bus! Helpful guide
Artur was a wonderful guide. Morhat was a great driver. Artur provided helpful info about the Normandy region and ensured a smooth trip! Last minute booking due to our train being canceled, and the bus was lovely.
事業者からの返答
Dear traveler,
Thank you so much for your comment!
We're thrilled to hear that Artur and Morhat made your Normandy experience such a seamless one.
That's exactly the kind of hospitality we strive to deliver every single day.
We hope to welcome you back again soon!
Extime Travel (formerly Paris City Vision)
D
Dianne_N
June 21, 2026
Hot lost tickets
I had some difficulty boarding the tour because I was not able to access my tickets to Giverny after a date change. Luckily, the contact on site was able to access my payment validation and we were able to board. I think it might be a software issue. If not, it was my phone issue. But we enjoyed the tour. Almost died in the sun waiting for it though.
事業者からの返答
Dear Dianne,
Thank you for your comment.
We are glad to hear that our agents were able to help you find a solution so that you could take the tour. We work with highly skilled professionals in order to provide the best possible service to our customers. We are also happy that you were able to enjoy the tour.
We hope to see you again very soon.
Kind regrads,
Extime Travel (formerly Paris City Vision)
A
Anna_M
June 9, 2026
Highlight of our Paris trip
We loved our tour of Monet’s gardens. The ride on the bus was comfortable with cozy seats and big windows. Our guide was lovely. This was a highlight of our trip. The gardens are breathtakingly beautiful.
事業者からの返答
Dear Anna,
Thank you very much for your comment.
We are extremely pleased to hear that you enjoyed your visit to Monet’s gardens, as well as the comfort of the transportation and the attention of our guide.
We hope to see you again soon.
Kind regards,
Extime Travel (formerly Paris City Vision)
N
NarenSodha
May 29, 2026
Lack of instructions...
Lack of instructions about which bus to board for pick up point and how to return back from the visit to the garden back to the parking lot where the bus is parked for the return journey. Such information is very essential and was lacking
事業者からの返答
Dear Naren,
Thank you for your comment.
We are very sorry that you were not completely satisfied with your experience. However, we would like to point out that the meeting point is clearly indicated on the voucher.
Regarding the instructions for returning to the coach after the visit, these should have been provided by the guide. If this was not the case, we kindly invite you to contact our Customer Service team, providing the name and date of your reservation, so that we can investigate what happened and take the necessary steps to ensure it does not happen again.
Kind regards,
Extime Travel (formerly Paris City Vision)
S
S9802VEjilla
May 19, 2026
Excellent guide who gave clear instructions
Gorgeous colors. The flowers are in the same hue as Monet’s paintings.
事業者からの返答
Dear traveler,
Thank you very much for your comment.
We are very glad you enjoyed the experience and appreciated the inspiration that led Monet to create his works.
We hope to see you again soon.
Kind regards,
Extime Travel (formerly Paris City Vision)
J
JonathanS_F
May 8, 2026
The beautiful pond of Monet
The travel was easy and informative, and our time visiting the japanese pond and studio was well spent! Love it.
事業者からの返答
Dear Jonathan,
Thank you very much for your kind comment.
We are very glad to hear that the trip was easy and informative, and that you especially enjoyed the visit to the Japanese pond and the studio. It is a pleasure to know that the experience was to your liking.
We hope to welcome you again very soon to continue sharing more special moments.
Kind regards,
Paris City Vision
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