Confusing get on the bus and the very little talk in English mostly Spanish we hild on the bus.
The guides were adamant above the leaving at 4pm so be back before then. 7 or 8 were late by 10 to 15 minutes. It was a joke having a good time no hurry.
事業者からの返答
Thank you for your feedback. We’re sorry to hear the experience felt confusing and that the language balance was not as expected. Our guides do their best to keep the group on schedule so everyone can make the most of the day, though delays from late returns can sometimes affect this. We’ll review your comments to improve communication and clarity.
Kind regards,
M
Marc_G
September 9, 2025 · via Viator
Bruges is beautiful. But...
Bruges is beautiful. But 8 hours on a bus for 4 hours of experience is not what I'd do again. Stay a couple nights. Great place spend the time. If you do go you'll need to rely on your GPS to get back to the bus in time.
事業者からの返答
Thank you for your feedback. We’re glad you enjoyed Bruges and appreciate your suggestions for future visitors. We understand that the travel time can feel long, and your comments about planning and navigation are very helpful for others considering the trip.
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Ellen_B
August 20, 2024 · via Viator
Their mistake and no refunds
Terrible, terrible and terrible. The same day of the trip (when I was at the meeting point) they informed me (another tour operator) that my trip to Bruges was canceled. Too bad that I never received any cancellation message! Worse, they never gave me a refund..I lost €278
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Carlyn_B
August 6, 2024 · via Viator
Not enough time in Bruges
The tour states it is 14 hours. It is 4 hour drive there with a 30 min gas station stop, the same on the way back. You will spend the majority of this day in a bus. We arrived at 11:30am and they can't drive into city center so you are dropped off outside and walk. We didn't pay for a guided tour so once we arrived we are on our own which is how we wanted to do it. They guide said to start walking back by 3:10 to leave by 4. So we had from 11:30-3:10 to explore Bruges. If you really want time in Bruges, this is not the tour for you.
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Gypsy_G
February 24, 2024 · via Viator
Beautiful Bruges
I loved Brugges! Beautiful place, great beer, super nice people. You get there in around 3.5 hours from Paris and stay around 4.5 hours, enough time to walk the city. I would have loved to stay a bit more, as the city is beautiful and super romantic. If you choose audio guide, they give you a map and a pen that gives you the story of each place you visit. We stopped in a beer place for tasting, which was delicious. Try the waffles and of course the chocolate.
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Nezar_H
September 19, 2023 · via Viator
Very long trip
Very long tiring round trip 9+ hrs in bus and only4 hrs in city with lots of things to see/do , the audio system is not helpful when you are lost on the map, people in Bruges are very nice n polite, beautiful town n views
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CYNTHIA_H
June 27, 2023 · via Viator
Bruges is a wonderful place to visit
Bruges itself was a wonderful place to visit. The "luxury coach" was dirty, the bathroom was not available for use on the trip to Bruges, nor was it available on the trip back to Paris, and the space is very cramped, especially if the seat in front of you reclines. However, it was nice that they had a stop in the middle of each leg of the journey to get some snacks and use the restroom there at the rest stop. Again, Bruges itself was excellent. My husband said it was the highlight of our trip.
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Jeffrey_C
May 4, 2023 · via Viator
Positive
I chose to only have transportation so I didn’t participate in the guided tour. Coach was great and the guide was very nice.
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NaomiPrioleau
March 20, 2023 · via Viator
Terrible company
Awful tour company. I was on time for this tour at the wrong hotel. Upon realizing my mistake I rushed to the correct hotel and constantly called and emailed them...NO RESPONSE. No one from the tour didn't even reach out to see where I was. Just left. I did everything in my power to contact them and nothing. Now they won't refund me. Absolutely terrible company.
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Fredreka_S
March 8, 2023 · via Viator
Charming visit to Bruge!
City is charming with lovely shopping. Would highly recommend for an out of Paris experience!
Guide was very helpful. We enjoyed are time in Bruge!
