Terrible not worth the money no organisation seemed rushed and wasnt clear on what we was doing
事業者からの返答
Thank you for taking the time to leave us a review,
we are disappointed to hear that you did not enjoy the museum as much as we would have hoped, we hope you enjoyed the rest of your visit to Dublin.
Kind regards Management
K
KCC09876
September 7, 2025 · via Tripadvisor
Keep expectations low to avoid disappointment
Visited began okay, then got a little sad, but picked up at the end but only because it was over and I could leave and find something else to do. The museum isn't up to par but I just needed to get out of the rain. Expensive decision. The murder mystery component was okay and gave me something to focus on as the wax figures were not good and not exactly accurate.
事業者からの返答
Thank you for taking the time to leave us a review,
we are disappointed to hear that you did enjoy the museum as much as we would have hoped, we appreciate your feedback as we are always trying to improve the museum, we hope you enjoyed the rest of your trip to Dublin.
kind regards Management
P
peggybC5962TH
June 4, 2025 · via Tripadvisor
Murder Mystery
I agree with another viewer that it was cheesy. However, we had signed up for the murder mystery, we were disappointed in the venue. Part of the time our phones were not connected to wifi, we were under the impression it would be somewhat separate from the rest of the exhibits. With the confusion of others not on the mystery tour we didn't have the experience we wanted.
事業者からの返答
Thank you for taking the time to give us your feedback. We’re disappointed that your experience wasn't enjoyable and that you were disappointed with the Murder Mystery experience. All feedback is important to us. We will take it on board and address it with the entire museum team to see if we can improve the visitor experience. We hope you enjoyed the rest of your visit to Dublin.
Kind Regards,
The Management
National Wax Museum Plus
F
francelinl
March 4, 2025 · via Tripadvisor
Not a great experience FOR US, but you may feel differently.
Wouldn't do it again. :( We decided to do the Murder Mystery which we were told began at 5pm. We arrived and were given the instructions. As we were trying to decide who the murdered was. we decided to go look at 2 of the clues again. Well, they started shutting the lights off behind us, which was an issue because the answer was in the room we were stepping out of, so we were suppose to return to it to scan the QR code to see if we were correct or not. We didn't realie we'd be rushed out. We were in fact so rushed that we never got the souvenir photo we prepayed. It wasn't the best experience.
事業者からの返答
Thank you for your feedback and we're sorry to hear about your experience. We aim to provide an enjoyable and engaging experience for all visitors, so it's disappointing to hear that you felt rushed. The team usually starts to warn with the lights that the museum close since we close at 7pm. Regarding the souvenir photo, please reach out to us directly (hello@waxmuseumplus.ie) with your booking details and we'll do our best to arrange a solution. We apologize for any inconvenience we may have caused you. Best regards, The Management Team.