This is my second "burn" with booking through Viator - as we showed up for our Vespa tour to learn that it had been canceled. They didn't send us any emails or notifications of the change, so I had a disappointed family when we showed up for nothing. Yes they gave me a refund, but we were scrambling (for the second time) to find something else. THANKFULLY, another company, who was booked for the day, said they see this with Viator all the time. They were happy to book our family for the following day (and it was actually 1/3 cheaper to book directly through them.) It's called Towns of Italy! From now on, I've learned my lesson. It's not worth booking through Viator AND it costs more!
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Wanderer16579791112
March 18, 2026 · via Tripadvisor
This company is a scam. Do not use. We did not book through TripAdvisor but did book with Florence adventures.
This company is a scam. I spent 600 euro and no one showed up for the tour. Tried to go to both offices they have and they don’t exist. Working with my credit card for a refund. We will see…just don’t do it.
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manxot
June 20, 2024 · via Tripadvisor
Sightseeing, self guided tours
For me as the first time rider it was so perfect, I was a bit skeptical at first 🤣 but trust me we had a great time. The bike routes , city and winery tours , restaurant and the hotels were perfectly marvelous..
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JanHermanW1
September 6, 2021 · via Tripadvisor
Bike rental in Florence
They have regular bikes, but also electric bikes. They emailed me a road map. They were helpful and in good faith. Due to technical problems I could not pay and they agreed to do this afterwards. The rent was little
