I booked this tour on Viator. The evening before the tour, the operator reached out to change pickup/dropoff location - I asked for a taxi to get from hotel to/from new pickup/dropoff location. Denied. As this was so last min, I accepted the new pickup/dropoff location. The next day mid-tour, we were told our choice of Trang An was changed to Tam Coc. After all was concluded, I reached out for partial refund for all these inconveniences. Was denied again. Only book if you do not mind last-min runarounds, surprises & denials.
























