We booked this tour on Sept 23, 2026. There were 2 options:
1. "Ubud Tour Without Entry Ticket"=400,000 IDR each
2. "Ubud Tour with Entry Tickets"=700,000 IDR each
We picked the "Ubud Tour with Entry Tickets" option, thinking we did not have to carry lots of IDR cash. The expectation was that the entry tickets would total 300,000 IDR each. However, we were leery of doing this, as no details were stated for entry ticket cost at each site. I double checked the entry ticket cost, by writing down the entry ticket cost for each site, but neglected to take a photo of each entry's ticket signage. In hindsight, the "Ubud Tour with Entry Tickets" option was the wrong choice for us.
Stops:
1. Sangeh Monkey Forest=75,000 IDR each, includes 1 bottle of water & monkey food, advertised on the internet, but not on the Tripadvisor site. We did not get any and when we asked about it our driver said it was extra.
2. Tangallalang Terrace Rice Fields=50,000 IDR each
3. Kintamani Coffee Plantation=no entrance fee
4. Tirta Empul Temple=75,000 IDR each
5. Tenenungan Waterfall=30,000 IDR each
My total came to 230,000 IDR each, not 300,000 IDR each. Tripadvisor and the tour operator confirmed that the total entry tickets were correct. I concluded that we were overcharged an undisclosed service charge of 70,000 IDR each. When I queried about this discrepancy , the tour operator responded with:
"We understand your question regarding the price difference between the tour options. The package price includes not only the face-value ticket costs but also platform commission deductions, ticket pre-booking convenience, and administrative handling to ensure seamless Entry at every attraction."
I don't know if there was any ticket pre-booking done, but entry was seamless. Our tour experience would have been the same, if we paid for the entry tickets ourselves. English is spoken at all these tourist sites and they make it easy for you to pay your entry tickets. I'm speculating the tour operator is making up for Tripadvisor's 30% commission on the bundled entry tickets. For example: 230,000 IDR x 30% = 69,000 IDR. Tripadvisor's 30% commission would also have applied to the "Without Entry Tickets" option.
Tripadvisor could improve the transparency on their site, and compel the tour operator to list 70,000 IDR as an additional service charge on their site. The customer should be given the choice of paying the additional service charge or not. I simply want to warn fellow travelers about this discrepancy. If you are able to pay for the entry tickets yourself, choose the "Without Entry Ticket" option.
We had a good tour with our driver Kadek, except for the undisclosed additional service charge. We don't like hidden charges. They only benefit Tripadvisor and the tour operator. My job as a customer is to keep everyone as honest as possible.
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geoffreymO1275CY
September 20, 2026 · via Tripadvisor
Ubud Discovery Day
Excellent moments filled with discoveries and memories. To do if you do not stop too long at each spot to be able to fully enjoy the monkey forest.
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tudorr833
August 24, 2026 · via Tripadvisor
Travel
Wonderful experience! ⭐⭐⭐⭐⭐
We had a wonderful experience! Everything was excellent, from the welcoming atmosphere and cleanliness to the great service. The staff was very friendly, attentive, and always ready to help. We truly enjoyed our stay and would definitely come back. Highly recommended!
K
kerricZ6295BZ
August 20, 2026 · via Tripadvisor
A great time!
We went on our adventure with Nyoman yesterday (August 2026) and had an excellent time.
Nyoman was a great driver and guide. He even administered first aid to my son and I when I tripped holding him.
He wasn’t overbearing, he shared local information and local spots to visit during our stay. He picked us up and returned us safely. Our children are young and he was very kind to them. He took us to a lovely lunch spot. I highly recommend him. The gentleman communicating with us via WhatsApp was great as well.
4
405tamv
August 1, 2026 · via Tripadvisor
Absolutely Worth It!
Kadek Sutar was fantastic! He showed up on time and provided suggestions for extra places to visit based on our preference. He took photos and videos along the way for us. We got to visit a woodwork and art store and he happily took us to Jimbaran Beach in time for a sunset seafood dinner. I could not have asked for more. Thank you Kadek!
事業者からの返答
Thank you so much for your wonderful review! We are thrilled to hear that Kadek Sutar took great care of you, gave helpful recommendations, and captured great memories for your trip. Enjoying the sunset seafood dinner at Jimbaran Beach is indeed a perfect end to the day! We truly appreciate your recommendation and hope to welcome you back to Bali soon!
T
tomaszj157
July 26, 2026 · via Tripadvisor
Highly recommended
Excellent tour guide - highly recommended - very helpful and informative
事業者からの返答
Thank you so much for the wonderful 5-star review! We are thrilled to hear that you had an excellent tour experience with us in Ubud. Providing informative and helpful service is always our top priority, and knowing we met your expectations means the world to our team. We hope to welcome you back to Bali again soon! Warm regards, Abhirama Bali Tours Team.
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Frabrusco14
July 22, 2026 · via Tripadvisor
THE BEST DRIVER EVER!!!
He accompanied us wherever we wanted during our days in Ubud, always staying with us and advising us on the best spots at very affordable prices.
事業者からの返答
Thank you so much for your glowing review! We are thrilled to hear that your time in Ubud was so memorable and that you enjoyed exploring the best spots with us. Providing attentive service and great value is always our top priority. We hope to welcome you back to Bali again in the future! 🌴✨
S
sorinn769
July 19, 2026 · via Tripadvisor
Amazing
All the tours were amazing, Bali is a Paradise
事業者からの返答
Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing time on the Best of Ubud tour and enjoyed exploring Bali with us. It was a pleasure hosting you, and we hope to welcome you back to paradise again soon!
Warm regards,
Abhirama Bali Tours Team
M
melam894
July 13, 2026 · via Tripadvisor
Relaxing
The best driver, Kadek! Very civilized and pacient. We accomplished our goals: to combine visiting with an authentic experience.
事業者からの返答
Hi Mela
Thank you so much for sharing your wonderful experience with us!
We are thrilled to hear that you enjoyed a relaxing "Best of Ubud" tour and successfully achieved your goal of combining sightseeing with an authentic Balinese experience.
Your kind words about **Kadek** will be happily passed along to him. He is indeed known for his patience, warmth, and professionalism. Knowing that his presence made your journey so memorable is the greatest reward for our team.
We hope to welcome you back and accompany you on your next adventure in Bali!
Warm regards,
Abhirama Bali Tours
Z
Z3713MXelisabettam
July 3, 2026 · via Tripadvisor
Fantastic day in Ubud
⭐⭐⭐⭐⭐
We had a wonderful day in Ubud with our driver Kadek. We visited the Monkey Forest, a beautiful waterfall, the Tegalalang rice terraces, the Tirta Empul Temple, and a coffee plantation. Kadek was very kind, punctual, and always available to explain Balinese culture. We highly recommend this tour to anyone visiting Bali!
事業者からの返答
Cara Elisabetta,
Grazie di cuore per questa bellissima recensione! Siamo davvero felici che abbiate trascorso una giornata meravigliosa a Ubud insieme a Kadek.
Kadek sarà felicissimo di leggere le tue parole; ci impegniamo sempre al massimo per far scoprire la bellezza e la cultura di Bali ai nostri ospiti, rendendo ogni momento speciale e senza stress. Dalla Foresta delle Scimmie alle terrazze di riso, siamo contenti che il tour vi sia piaciuto così tanto!
Speriamo di potervi accogliere nuovamente in futuro per un'altra fantastica avventura.
Un caro saluto,
Abhirama Bali Tours
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