The tour company will try to upset all of your excursion after you have already booked your trip. Photos, "VIP" experience on Buggies, etc. The zip line destination we went to ended up not having any workers show up so we had to leave and go to another zip line destination. Unsure if the original location would have been better? 2nd zip line did not have a photographer available even though I purchased the photo package. Then came the Buggies. I upgraded to a VIP experience and buggie. Immediately we were presented with a buggie that took 3 workers to try and start. Obviously, it was having mechanical issues. Instead of changing to another Buggie that was in better condition....they insisted we go out on this buggie. Well...1 hour into the trip, sure enough our buggie broke down.. we were left in the heat in the middle of the August heat for another 70 minutes to wait for a driver. We left the hardrock hotel at 8am and did not arrive back until 3pm. We had probably a 50 minute total of excursion time, the rest was waiting on all things. Really bad experience....for 3 guests I probably spent close to $600 on this
E
Elizabeth_A
May 19, 2026 · via Viator
Great experience
The instructors were great. Experience was well worth the money. Timing for activities was perfect..
事業者からの返答
thank you
V
Victoria_F
August 21, 2024 · via Viator
Fun and adventurous
Was so scared but it was so fun!!! Make sure you’re hydrated & prepared to walk lol would definitely book again 10/10 experience
事業者からの返答
Thank you always for serving you, we are at your service
B
britneeo2022
June 6, 2024 · via Tripadvisor
No show
These guys never showed up, and by the time we were able to reach them they said it was a system error... I booked months in advance. When excursion guides don't show, your whole day is ruined because everything else is already full.
事業者からの返答
Thank you always for serving you, we are at your service
J
Jennifer_K
May 21, 2024 · via Viator
Loving nature
This experience was very invigorating. The sites were breath taking, the staff were friendly and ziplines were very secure. Would definitely do it again
事業者からの返答
Thank you always for serving you, we are at your service
T
tequillaburton
April 4, 2024 · via Viator
Great for first timers!
Our tour guide George was great and on the way to the mountains he gave us a very educational tour about Punta Cana. The ziplining was fun. We did 7 lines and it was great for the first timers. The worst part is the activity was an hour away from the resort.
事業者からの返答
thank you for your comment
T
Tami_L
February 16, 2024 · via Viator
Damn Fun Time
This experience was AMAZING!!! We were picked up right at our resort by a lovely couple who provided us with water, an air conditioned ride and wonderful conversation. The staff at the zip line course were unbelievable! We are a couple of 60 yo friends on our annual Girls Trip and first-time zippers and these guys were kind, patient, respectful and fun as hell 🙃 we had a simply AWESOME time beginning to end!!!
事業者からの返答
Thank you for choosing us
J
jesushC6483KR
January 3, 2024 · via Tripadvisor
Don't hesitate to book 100% recommended
The zipline in Punta Cana was an unforgettable experience. Flying through the lush rainforest, the excitement and adrenaline combined with stunning views. An exciting way to connect with nature and feel freedom on each descent. An essential activity for adventure lovers in Punta Cana!
事業者からの返答
It is our pleasure to serve you
R
Robyn_C
January 1, 2024 · via Viator
Great ziplining, horrible transportation
The setting of our zip lining experience was beautiful, I felt completely safe and secure during the actual zip lining (the brake system was awesome and made it so easy!), and it was fun. My reservation about booking this excursion came from the transport to and from - my family of 6 was stuffed into a tiny minivan along with the driver and our staff person - we did not have nearly enough space - and then by the time we arrived at the destination, the engine was smoking. (This was in sharp contrast to the 2 other excursions we took on our trip, when we were transported in small buses. The minivan was NOT the norm.) Rather than replace the vehicle, they attempted to drive us back to the resort (40 min away) in the same minivan when the transmission was clearly not working (we were jerking back and forth up any hill) We made it back OK - barely - but did not feel safe about it. Then our guide, who took ~200 GORGEOUS photos of us, must admit that - did not have an easy mechanism for us to pay for the photos, wanted us to get cash out of the bank machine rather than use a credit card, venmo, or PayPal because of the fees HE would incur. He ultimately found a friend's venmo account but that added 10 minutes after a very stressful ride back. So all in all, the zip lining part was great but the transport was enough of a detraction that I would choose another company that could get you there safely.
M
Marcus_M
November 17, 2023 · via Viator
Great zip lining excursion
Really cool zip lining experience. Picked up at our resort and driven to the course with our great guide. Very friendly, would recommend.
事業者からの返答
thank you for trusting us
Punta Canaの類似ツアーを比較
最安値: Punta Cana Airport Private Transfers to Hotels — $23
最高評価: Punta Cana Zipline Adventure with Buggies and Horseback Riding — 4.9 (5,395 件のレビュー)