How a business responds when a customer makes an honest mistake says a lot about its customer service—and this experience was disappointing. I accidentally purchased one additional ticket during checkout and contacted the Museum of Ice Cream after realizing the mistake. They acknowledged in their response that they understand how easy it is to accidentally purchase an extra ticket, but still refused to refund the unused ticket. I understand having policies, but enforcing one this rigidly after acknowledging how easily the mistake can happen felt unreasonable and unnecessarily customer-unfriendly. At these ticket prices, I expected better service and discretion. I’m leaving two stars because their handling of this issue significantly affected my overall impression. I would gladly update my review if the Museum of Ice Cream chooses to resolve it.
ニューヨーク市アイスクリーム博物館の入場券
+19 photos
概要
- 所要時間
- 1h–1h 30分
- 料金
- $49 / 人
- 場所
- New York City
- 評価
- 3.8 / 5 · 1,358 件のレビュー
- グループ
- 1〜5名
- キャンセル
- 下記の規定をご覧ください
- 確認
- 24時間以内
- チケット
- モバイルチケットまたは印刷したチケットの受付可
- 事業者
- Museum of Ice Cream
説明
グローバルなアイスクリームの味を味わい、没入型のインスタレーションを探索し、NYC最長の屋内スライドに乗り、象徴的なスプリンクルプールに飛び込み、一緒に甘い思い出を作りましょう。
ツアーオプション
旅程
Museum Of Ice Cream Nyc
味と楽しみが融合したアイスクリーム博物館を満喫してください。想像力とつながりを通じて団結し、インスピレーションを与えるという私たちの使命に沿って、無制限のアイスクリーム、インタラクティブ ゲーム、ユニークな食用スライム クラフトの並外れた冒険を、あらゆる年齢のすべての人に提供します。 12 の多様な多感覚インスタレーションは、創造性と甘さの魅惑的なブレンドを提供し、無制限のアイスクリームを味わいながら子供のように遊べる最高かつ唯一の没入型博物館としての当館の独自の立場を実証しています。象徴的なスプリンクル プールで水しぶきを上げて、アイスクリームの魅惑的な歴史を巡る風味豊かな旅に出かけましょう。忘れられない喜びを味わいにぜひご参加ください!
含まれるもの
含む
フォトモーメントへのアクセス
無制限アイスクリーム
完全な臨場感
すべての税金と手数料
含まない
観光名所までの交通手段
旅行者の評価
3.8
1,358 レビュー
重要情報
- 車いす対応
- 幼児や小さなお子様は乳母車やベビーカーに乗せることができます
- 介助動物の同伴可
- 近くに公共交通機関があります
- 送迎は車いす対応です
- すべてのエリアは車いす完全対応です
- あらゆる体力レベルの方に適しています
- 2歳以下のお子様は入場無料。
- 16歳未満のお客様は大人の同伴が必要です（18歳以上 ） 。
キャンセル
予約後の変更・取り消しは一切できません。 キャンセルされた場合、返金はできません。
0日前以上0%の払い戻し
レビュー(1,358)
I
Bad experience
S
Fun and sweet.
Fun! I think it is geared toward younger kids, our 12 year old had fun but a few years ago would have been her best years. Go down the slide! It’s fun and hearing the adult laughter was the highlight for me. Lots of ice cream flavors, our fave was the butterscotch. Skip the bagel ice cream with sorbet. Might be better with the cream cheese (broken while we were there). The sprinkle pit was our daughter’s highlight. She would have stayed in there for hours.
K
We had a great time...
We had a great time learning about ice cream and trying all the different kinds of ice cream in the museum.
I
Wonderful
Wonderful area to play with family
事業者からの返答
We're delighted your family enjoyed the play area at the Museum of Ice Cream. We hope to welcome you back for more fun soon!
A
Great
Great !!! Very nice and employee are awesome
事業者からの返答
We’re delighted that our team helped make your visit to the Museum of Ice Cream such a wonderful experience. We hope to welcome you back soon!
S
Bigger than expected!;
It was surprisingly more fun than we expected. Not worth $40 each but it was something different for a date spot. Also all the staff were super friendly and fun.
事業者からの返答
Hi there, We're glad your date at the Museum of Ice Cream turned out to be more fun than expected, and it's wonderful to hear our staff brought such a friendly, playful spirit to your visit. We appreciate your honest note about the price and hope to welcome you back for another memorable outing.
P
Fun and quirky...
Fun and quirky experience. The atmosphere was cute and the staff was very friendly. And lots of ice cream!
K
A Time Was Had!
It’s a good experience. The hosts are super helpful. Walking through is a nice experience and the ice cream was good. It’s definitely a bang for your buck!
O
Exciting and interesting
Everything was very nicely furnished, with bright colors that was very exciting and creates a very great atmosphere. The staff were always cleaning, or were tidying up
事業者からの返答
Hello, we're so glad the colorful design created such an exciting atmosphere during your visit, and we appreciate you noticing our staff's attention to keeping things clean. We hope to welcome you back to Museum of Ice Cream soon!
W
Amazing experience
Great experience for the kids and the adults, amazing hospitality and attention to detail we highly recommend this.
New York Cityの類似ツアーを比較
- 最安値: 9/11 Ground Zero & Memorial Tour with Optional 9/11 Museum — $29
- 最高評価: Private Central Park Pedicab Tour — 5.0 (7,564 件のレビュー)
- 最短: ニューヨーク市アイスクリーム博物館の入場券 — 1h–1h 30分
| ツアー | 所要時間 | 評価 | 料金 | |
|---|---|---|---|---|
| ニューヨーク市アイスクリーム博物館の入場券 | 1h–1h 30分 | 3.8 (1,358) | $49 | |
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 Private Central Park Pedicab Tour | 1–3 時間 | 5.0 (7,564) | $38 | 見る |
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料金$49
3.8(1,358) 無料キャンセル