I want to thank Alhaq Tours for their excellent service for our family. From meeting our agent to leaving the holy land, everything was perfect. Their dedication made our pilgrimage smooth and enriching. Highly recommended!
事業者からの返答
Thank you for your kind feedback.
We’re truly delighted to hear that your experience with Alhaq Tours was smooth, meaningful, and well-organized from start to finish. It’s wonderful to know that our team was able to support your family throughout your journey and contribute to a comfortable and enriching pilgrimage.
Your recommendation means a great deal to us, and we’re grateful for your trust.
Thank you again for sharing your experience, and we hope to serve you again in the future.
B
BajaKBob
April 12, 2019 · via Tripadvisor
Bad tour with Eman, highly recommend getting another guide!
The sites are fun, the van was nice, but Eman was not very helpful. She took us to the sites and gave us a brief explanation, and then left us on our own.
We did not even visit the Sphinx. We drove by, and took a few pictures. When I asked her why we didn't go down to the Sphinx, she said we couldn't, even though I was looking at other tourist at the Sphinx. This is the lowlight of the entire vacation, as this was likely our only trip to Egypt.
She was much more interested in taking us to shops where she received kickbacks. When we did not want to buy anything from those shops, and we wanted to go elsewhere, she got mad. I do not recommend getting a tour with Eman.
1人が参考になったと回答
事業者からの返答
Thank you for your feedback.
We’re glad to hear that you enjoyed the sites and the vehicle, but we are truly sorry that the guiding experience did not meet your expectations.
We sincerely apologize that you were not properly accompanied during the visits. Our guides are expected to stay with guests, provide clear explanations, and ensure a fully guided and interactive experience.
We are also very concerned to hear that you were not able to properly visit the Sphinx. This is one of the main highlights, and it should have been clearly explained and included as part of your experience.
Additionally, we regret that you felt uncomfortable during shopping stops. These visits should always be optional and should never take priority over the main attractions or the guest’s preferences.
Your feedback is extremely important to us, and we will address these points internally to ensure a more professional, respectful, and guest-focused experience.
Thank you for bringing this to our attention
M
mladva
December 31, 2018 · via Tripadvisor
Pyramids Galore!
I am with my wife and two children and we’ve just had the most amazing fantastic day going to see all the pyramids. Started the morning at the Giza complex visiting the great pyramid of geezer and the Sphinx. Then onward to Dahshur to see the Bent pyramid and the red pyramid. A visit inside the Red pyramid. Then a quick stopover at Memphis and a final stop at Saqqara. Somewhere we also fitted in lunch. Also not to forget the camel ride!!!
Our guide, Wael Kamouna was fantastic, extremely knowledgeable and passionate about the subject also made it enjoyable for my two girls.
This was a trip a few days after the unfortunate bombing which killed a number of tourists near the Giza pyramids but felt entirely safe and did not feel anxious at all.
Thoroughly recommend this tour with Wael!!
Wael if you ever read this thank you for such a fantastic day!
2人が参考になったと回答
事業者からの返答
Thank you so much for your kind review! 🌟
We’re very happy to hear that you enjoyed your private tour with Guide.
The guide will be delighted to know that you appreciated the experience, Creating enjoyable memories and helping guests capture great photos is always an important part of the journey! 📸✨
Thank you again for sharing your experience, and we hope to welcome you back to Egypt again soon for more unforgettable adventures
