Incredible afternoon biking through the Chianti region. Allessio was our guide and he was so knowledgable about the region and the different points of interest along the way. We finished at a family vineyard and had wine and snacks under an olive grove surrounded by beautiful roses and lemon trees, while Allessio explained the process of making olive oil. A magical day!
T
T427ZCmeghanw
April 27, 2023 · via Tripadvisor
Adventurous fun!
My husband and I didn't have a lot of time in Florence but we really wanted to see and experience the Tuscan countryside and boy did this deliver. Our guide, Ben, met us in Florence and drove us 40 minutes into the country where we got on some bikes. Ben joined us on a bike for a while as well until the rain clouds started to surround us, at which point he hurried to the van and met us before it started pouring. He helped us to continue as long as we could, including trying the insanely hard hill but he showed no judgement when I couldn't make it and hopped in the van while my husband finished the hill. Then we got to go to a lovely Italian home where a family makes their own wine and olive oil and they fed us some amazing bread and cheese and meats and we got to taste their wine. It was magical and we could not recommend Ben and this company more. They went above and beyond!
J
jtmack2017
September 8, 2022 · via Tripadvisor
Disappointed that our sunset bike tour was cancelled last minute
We never actually did this sunset bike tour (that I booked in February). A few days prior, I was contacted and told that the sunset tour was being cancelled as my husband and I were the only participants that evening. They relayed that they made the decision that day and offered to move me to a longer ride earlier in the day for an additional cost. Coincidentally I had looked at the sunset tour the week prior and thought it was very popular as all sunset rides for the entire season were “sold out”. When I inquired about this, they had no response. It is unfortunate that I only found out a few days before and the actual reason that there were no other participants was because the sunset tours were no longer being offered. I gave a few stars as my payment was quickly refunded. Ironically, I was able to book another tour last minute with an excellent company and this tour proceeded despite my husband and I being the only participants.
事業者からの返答
Hi Taryn,
We personally don't think that 5 days notice is "last minute". In fact, our cancellation gave you enough time to book a tour with a different company. We are surprised you would spread such false and inaccurate information. The tour you booked was available on our website but we did not have the minimum number of participants. In addition, when you booked the tour, you signed our Terms & Conditions and you were aware of the fact that we have the faculty to cancel a tour if the minimum number of participants is not matched. We fully refunded you and you had plenty of time to book another tour. We are surprised by your frustration and your review.
Filippo & Alessio
S
ShopgirlHK
August 7, 2021 · via Tripadvisor
If your brain is spinning from too many museum tours, get outside and take a fantastic bike ride around Chianti!
I can't say enough good things about this tour! We loved it! We were 2 adults and 3 teenagers. I am in decent (not amazing) shape and had no problems completing the ride. There is one killer hill at the end, but the van is there waiting, and 4/5 of us put our bikes in the van and took a very short ride to the top. It was seamless. The scenery is amazing and we were only in the sun for about 20 min. Jason was our guide and he was top-notch! He led us through the countryside and made sure, we were all safe, happy and he checked in often. My teens really enjoyed this bike ride as well.
The bikes were all clean, serviced, and in good working order.
This bike tour was definitely a highlight of our trip and I would not hesitate to book anything with Tuscany Bike Tours in the future! These guys were awesome and a special thank you to Jason for being a fantastic guide!
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rhonakerr
September 18, 2020 · via Tripadvisor
Sunset tour
We had a great trip yesterday with Tuscany Bike tours. We were staying in Florence so the tour began with a drive up into the Tuscan countryside.
Once we arrived at the castle we were given a tour around the facilities followed by a wine and olive oil tasting. After this we were ready to hit the road on our bikes. The equipment provided was really good and an explanation if the gears was given to anyone who hadn’t ridden in a while. The route is roughly 20km with the most amazing scenery all around you! There is one large hill on the route but Alessio takes it slow and everyone can go at their own pace.
Finally after a short drive we were given an outstanding dinner at a local restaurant.
Definitely a great way to see this beautiful part of Tuscany!