フィレンツェの丘陵地帯でワインとオイルとフードを楽しむトスカーナ・バイク・ツアー

Thank you so much for this amazing review! We’re thrilled that the tour became the highlight of your trip to Florence. Claudia will be delighted to read your kind words and to know that her stories and knowledge helped you appreciate everything you saw along the way. We’re also glad the e-bikes made those Tuscan hills much more enjoyable! 😊 Thank you for the helpful note about the doorbell as well. We hope to welcome you back for another adventure! The WLT Team

Thank you so much for this amazing review! We’re thrilled to hear that the tour was one of the highlights of your time in Florence. Claudia will be very happy to read your kind words and to know that her stories and knowledge helped you connect with the city and its culture. And we’re glad the e-bikes helped with those Tuscan hills! 😊 Thank you as well for pointing out the bell — we’ll make sure our meeting-point instructions are as clear as possible for future guests. The WLT Team

Thank you so much for your review! We’re delighted that you had such a great time exploring the Tuscan hills. The e-bikes definitely make the climbs easier while still letting you enjoy the ride and those beautiful views. We’re also glad you enjoyed the relaxing food and wine stop along the way! The WLT Team

Thank you for your kind review. We're delighted to hear you had such a great experience and that your guide made the tour safe, fun, and informative. We hope to welcome you back to Tuscany for another adventure in the future!

Thank you for your feedback. We’re glad to hear you appreciated the guide and enjoyed the history and scenery along the way. We understand your point regarding wanting more time in the countryside. Our shorter tours are designed as a balance between Florence and the Tuscan hills, especially for guests with limited time, but we appreciate the suggestion and will keep it in mind as we continue improving the experience. Best regards, The WLT Team

Thank you for the review. We’re really glad you enjoyed the ride through the Florence hills and the stop at the local winery. Nice to know the small roads and scenery made the experience special. Best regards, The WLT Team

​Dear Ricardo, We are sorry to read your review, especially considering that the experience you describe is very different from what the tour is clearly advertised as. ​Before posting this review, you contacted us privately by email and we took the time to carefully respond to your concerns. Even though we believe the tour was delivered exactly as advertised, we still offered you a partial refund as a gesture of goodwill and respect toward your disappointment. We understand that perhaps you expected a full refund instead, but choosing afterwards to leave a 1 star review damaging the work of a small local business feels honestly unfair. ​The Florence & Tuscany Half Day Bike Tour is exactly that: a scenic guided bike ride through the Florence hills and countryside with a light Tuscan​appetiser stop included. At no point on our website, booking page, or confirmation emails do we advertise a full lunch, unlimited wine, or a winery experience with structured tastings and presentations. Additional food or drinks are optional and charged separately by the venue, exactly as happens in any restaurant or wine bar in Italy. The €5 charge requested by them is, in fact, below the average price in Florence and, frankly, quite reasonable. And it was clearly communicated from the guide that additional glasses were not included. We were also informed that you received an additional glass of wine without paying for it, as it was kindly covered by another guest in the group. We are a small independent company and our team works extremely hard every single day to create authentic experiences for our guests. Every year, thousands of travellers join our tours and the overwhelming majority leave enthusiastic reviews because they carefully read and understand the type of experience they are booking. For this reason, receiving a 1 star review over expectations that were never part of the tour description is something we find genuinely offensive and undeserved. We respectfully disagree with the statement that this was a “rip off,” and we encourage future readers to look through the many detailed 5 star reviews available, which speak for themselves. The WLT Team

Thank you for the review. We’re really glad you enjoyed the ride and the time with your guide, he’ll be happy to hear it. Nice to know you appreciated both the experience and the challenge. Best regards, The WLT Team