Highly recommend! Family-friendly
We spent a wonderful day with Karthik as our tour guide. The day proceeded efficiently as we were able to experience different aspects of Matakana. I was worried about my toddler riding a horse for the first time but the owners made sure all safety measures were in place. Consequently, the horse-riding was our favorite activity of the day! The transportation was comfortable, and Karthik even provided snacks and refreshments which was much appreciated by the kids. We plan to re-book with Karthik when we return to New Zealand in the future.
事業者からの返答
Kia ora Andrew,
Thank you very much for your kind words and leaving us with a beautiful review. We are so glad that you enjoyed the horse riding and enjoyed your day at Matakana visiting the art galleries. We look forward to hosting you again in the near future. Until then, we wish you safe travels and hope you managed to see some whales!
Best tour guide!
Karthik, our tour guide from ExperienceKart in New Zealand, was unlike any other I've ever had - this man is caring, eager to please, knowledgeable, patient, flexible, accommodating and most importantly treats you like family.
The bus had free wifi, and even had cords to charge our phones (both Android and Iphone) seeing how some of us didn't bring them with us.
After every stop, he asked if we enjoyed the experience and if we needed anything. I needed a lock for my suitcase and he took me to a hardware store to get one! Such amazing customer service - if you can book a tour with him in New Zealand, you definitely should!
He picked up my two friends and I on time in a new air conditioned bus. No problem to pick us up at one location and drop us at another.
He even had a little gift for each of us.
The honey bees were amazing. Loved learning about how it was all done and seeing the live bees making the honey. The guide at the bees was very knowledgeable and the honey tasting was yummy. Bought an assortment!
Horseback riding was incredible. The horses were so gentle and well behaved and the scenery was just like New Zealand - the most amazing I've ever seen and I've been all over the world! The staff offered to take pictures anywhere we asked and were very accommodating. We could trot, canter and do walks around the cones if we wanted.
Chocolate tasting was yummy although the counter person was not very nice, the chocolate was great.
Sculptureum was really something to see! So many interesting sculptures and artwork where you could walk around both inside and outside. The exhibits were exotic, well placed and humorous at times. Also the Italian restaurant there had food that was surprisingly very tasty.
A ceramics store followed with local arts and pottery you could purchase followed by a "sweet surprise" from Karthik.
Karthik was so accommodating! We asked him if he could take us to the airport the next day and then it turned out that UNITED airlines canceled our flight from Auckland to SFO so he just ended up taking us on tour of the city, seeing places we hadn't seen before.
We ended up having 2 tours with Karthik - one he planned special just for us!
A really wonderful experience and I highly recommend!
事業者からの返答
Kia Ora Shari,
Thank you so much for taking your time to write a very detailed feedback about your experience travelling with ExperienceKart to Matakana on our Matakana Art & Horse Riding Experience! We are extremely humbled with your kind words and feedback and these kind words mean the world to us and we work very hard to always exceed expectations when it comes to customer engagement and customer service!
We can't wait to host you and your friends and families again when you plan your trip to New Zealand, please don't hesitate to contact us and we'd be very happy to help!
Until then, we wish you all the very best and look forward to seeing you again sometime in the near future!
Matakana tour
Booked a tour to matakana with experiencekart. It was an amazing experience. Tour guide was very helpful, professional, informative. It is highly recommended to book tour through experience kart if anyone want to see Auckland and want to have adventure.
事業者からの返答
Kia Ora Tawfique,
Thank you so much for your kind words and taking the time to review your experience travelling with us to Matakana. We are very pleased that you had such a lovely day exploring Matakana and all the activities in the region. We can't wait to host you again and until then, we wish you all the very best!