Our driver was very nice and personable. He was very prompt in picking us up. the van was very clean and there were bags of snacks and bottles of water. He told us a lot of interesting information about the history of New Zealand, the geology, and culture. The cave trip was fun and the guides were great. Afterwards we stopped at a nice place for lunch our driver took us to.
事業者からの返答
Kia Ora Saundra,
Thank you so much for your lovely 5-star revuew and sharing your experience! We’re really pleased you had such an enjoyable day visiting the caves.
It’s lovely to hear that your driver made the journey comfortable and interesting with his stories about New Zealand, and that you appreciated the little touches like the snacks and refreshments along the way. We’re also glad you enjoyed the cave tours and the lunch stop afterwards!
Thank you for choosing ExperienceKart Luxury Travel. We hope you left with some wonderful memories of New Zealand and would love to welcome you back someday.
Ngā mihi nui,
The ExperienceKart Team
B
barbaraf835
April 27, 2024 · via Tripadvisor
Most amazing caving experience!!
My husband and I, both in our 60’s, had an amazing adventure. I’m a little afraid of heights but it wasn’t a problem. The training in how to use the rappelling gear made a big impact. The hardest part for me was walking up the hill after getting out of the cave. Shout out to Teddy for helping me during the last part of the caving experience. Cannot recommend it enough!!
事業者からの返答
Kia Ora Barbara,
Thank you very much for taking your time to leave us a glowing 5 star review. We are extremely humbled and pleased that you enjoyed your day as we strive very hard to deliver a positive experience to all travellers visiting New Zealand. Your lovely feedback is a great testament of our quality of services and thank you sincerely for booking with us and recommending our services. We look forward to hosting you again and wishing you all the very best for 2024!
S
Scruffalugs
January 18, 2024 · via Tripadvisor
So glad we did this!
This was an incredible experience, and I am so glad we did it. My kids (12 and 16) rate it as one of the top experiences of their trip.
There was actually a problem with our booking (entirely my fault - I booked it for the wrong day), and the staff at reception were kind and helpful getting us rebooked onto a tour with short notice, and then gave us some great advice on what to do and see whilst waiting the next few hours.
Our guides, Hannah and Leah (and our excellent driver Pippin) were incredibly professional, relaxed and heaps of fun - they brought energy and excitement to our experience with a wonderful sense of humour. I was so immensely impressed with how they handled the impulsive energy of my 12 year old son, making sure he was having fun whilst always prioritising safety. They were exceptional and made our experience a really special adventure.
事業者からの返答
Kia Ora, Thank you very much for your lovely review. We are so glad that you enjoyed your
day and look forward to hosting you again!
7
713gavins
January 1, 2024 · via Tripadvisor
literally the coolest activity in New Zealand, 10/10 would book again
This review is twofold-- one for the Blackwater Rafting Co, and one for ExperienceKart.
EXPERIENCE KART:
Firstly-- the drive from Auckland and back was gorgeous! Secondly, we were the only three people who had booked the tour, so we got a pretty personalized experience. Karthik was really nice-- he even took us back to the hotel a few minutes after departure when I realized I'd forgotten something. We learned a lot about the places we passed along the way, we got snacks, and had a chance to eat lunch before heading off back to Auckland. Karthik even dropped us off at Mount Eden, to help us make it in time before sunset! I couldn't recommend this company enough. Especially our guide Karthik, who was super cool and made the experience 10 times better!
BLACKWATER RAFTING CO:
Booking this experience, I was a little scared, being a weak swimmer and, like most people(?), am afraid of dark and narrow spaces. But blackwater rafting was amazing! Everyone was right-- this IS the best way to see the glow worms. I'd visited and done a regular tour a few years ago, but the blackwater experience blows it out of the water. Just walking through the caves was already awesome. Sprinkle in a few waterfall jumps and the glide under the glowworms at the end and you've got an unforgettable experience. The blackwater rafting co folks were really kind and great guides! I always felt safe in the water and they took good care of us. The caves themselves actually felt quite roomy. I'm also not the most athletic person out there, but this was pretty breezy. A good metric would be; can you climb stairs, stand in the tides on a beach without falling over, and are okay stepping walking for thirty minutes straight? Anyways-- next time, I'm coming back for the black abyss experience.
TL;DR super worth it! you won't regret it!
事業者からの返答
Kia Ora Gavin,
Thank you very much for this splendid review of your travel with ExperienceKart and it is absolutely delightful to read your two fold review and it says it all. We are very humbled to read your comments and strive extremely hard to provide a positive experience for all travellers and sincerely thank you for choosing to book to our tours.
We are very glad that you had a great day rafting and enjoying the day hosted by our guide Karthik, who is highly rated by fellow travellers and made your day 10 times better, we will for sure pass these comments.
We wish you enjoyable travels and wishing you a great start to 2024!
K
Kperry5465
November 3, 2023 · via Tripadvisor
Yes! Do this.
This was an absolute highlight of our trip to New Zealand - it was our first tour and we loved it! It's not a far drive from Auckland. We did the Labyrinth and it is 3 hours long. SO MUCH FUN!! And, challenging. The first challenge is getting into the wet suit! LOL! Then we walked to a dock where they ask you to jump backwards into the water onto your tube. Needless to say, the water was very cold. But it gets you used to how you will be getting into the underwater river and you'll jump off of a couple waterfalls this way, crawl through a low ceiling area and you'll float as a "tube, tube" train through a portion of the tunnel and see the glowworms above. The boots they provide are amazing - no slipping on rocks! If you have the time, I highly recommend this adventure.
事業者からの返答
Kia Ora Kimberly,
Thank you very much for your lovely review. We are so glad that you enjoyed your day and look forward to hosting you again! Thank you so much for choosing to book with us and recommending our services.
O
OllieOakey
January 19, 2023 · via Tripadvisor
Family holiday travelling around North Island, NZ - Black Labyrinth rafting
Family holiday travelling around North Island, NZ - did the Black Labyrinth Waitomo rafting experience. Absolutely amazing experience and something completely different from a standard holiday activity. Not for the faint hearted - did this with my two teenagers, whilst my wife did the Waitomo Glowworm caves tour - for the more gentle experience.
事業者からの返答
Kia ora, Thank you very much for leaving us a review and we are very glad that you enjoyed your experience!
K
Karen L
January 13, 2023 · via Tripadvisor
Loved the Legendary Black Water Rafting Experience
What a fabulous experience!! Definitely more exhilarating than I anticipated but but well worth the adventure. The guides were very good and ensured a safe and fun experience for all. My favourite part was the human eel floating with our headlamps off just taking in the beauty of the glow worms. We were apparently lucky for timing as the past few days of rain meant higher water levels which lead to a great experience. You definitely can’t be afraid of a combination of dark, fast moving water, caves, physical exertion, jumping backwards off a small water fall. It was a blast and one of my favourite activities I have ever done! My partner and I are in our sixth decade for reference for anyone older thinking of doing this!
事業者からの返答
Kia Ora ,
Thank you so much for your lovely 5 star review. We are very glad you enjoyed the legendary black water rafting experience!
S
Sally1314
December 6, 2022 · via Tripadvisor
Enjoyable even for the faint hearted
Prefacing this by saying I am not the adventurous type, but I wanted to try something new. Our guides, Ciarne, Astrid, and Leah, were very helpful and professional! I’m a bit of a scaredy cat (I shy away from roller coasters) but I felt safe at all times with the guides. The water is cold but the wet suit keeps you nice and warm (apart from your hands) - definitely worth it for the experience and the view!!
事業者からの返答
Kia Ora,
Thank you so much for the lovely 5 star review. We look forward to hosting you again in the future!
T
TheMuggins
July 14, 2022 · via Tripadvisor
DO IT
What an AMAZING experience. Our guides, Matt and Ollie, made this experience even better. We felt very safe and comfortable with them, while having many laughs and much fun. If you are thinking about doing this, don't hesitate! We had from 15 years to 50 year olds, skinny to chubby, and everyone made it through with big smiles on their faces. We did this early July, and although the water was cold, it wasn't unbearable.
There are change rooms, lockers, toilets and showers at their base.
Have no doubt that you are in good capable hands and will have an experience not to forget.
1人が参考になったと回答
事業者からの返答
Kia Ora,
Thank you so much for the lovely feedback. We look forward to hosting you again in the near future!