Your agent gave me an italian speaking group and we had to spend another 16 euros to buy audio . We are not happy!
事業者からの返答
Did you pay for the tour ?
it was just the tickets you bought if it comes with an italian tour who told you to follow that
you have got what you paid for
S
Steven_B
May 12, 2026 · via Viator
Waste of time and money
Terrible experience. First they couldn't honor our 12:30 booking time. They re booked us for 3pm and when we got there are tickets were for spanish not english. It was so crowded we could barely walk through. Total joke, don't waste your time or money on this scam
We should have canceled and got a refund.
事業者からの返答
mr . lier with who did you booked a guided tour ?
this product is not a guided tour at all
you have paid for only tickets and complaining about guide & language
guided tour cost is more double than what you have paid
and do not just write random complaint to show how keen you are
you are joking not us after being late arrival
7
78senam
July 29, 2025 · via Tripadvisor
Straight to the Art
This skip-the-line ticket was a game changer! We walked right past the crowds and got inside within minutes. It gave us so much more time to enjoy the masterpieces, especially the Sistine Chapel. Well worth booking in advance!
事業者からの返答
What a pleasure to read your review! Sainte-Chapelle and the Vatican are close to our hearts, and we're grateful for your recognition of our team's effort. Thank you for choosing us—we hope to welcome you again on another remarkable tour.