プライベート ラウンド トランスファー 空港 - カンクン ホテル ゾーン - 空港

They advertise this service as a round-trip transfer, but that was not our experience at all. Due to poor communication and lack of planning, they never contacted us about arranging the return transfer until the actual day of pickup — even though we had messaged them the day before trying to schedule it. Their description also promises a “stress-free experience” with a driver waiting at the airport holding a sign. That did not happen either. An airport worker informed us that their actual policy is for customers to contact them after landing and once outside the airport, only then would they dispatch a driver. As a result, my family and I were left waiting outside in the heat for 10–15 minutes before a driver finally arrived. Overall, the experience was disorganized and misleading compared to what was advertised. Save yourself the hassle and book with a different company.

Our airport transfer was great. Having to wait at least 30 minutes for our luggage, I went outside to make sure our driver was gonna wait for us and they did. The company waited at least 45 mins for our party of 4 to retrieve all our luggage and go through customs. Thank you so much!

Driver was excellent. Someone waiting for us as soon as we walked out of the airport so there was no confusion at all. We were immediately transported to our hotel with a friendly driver.

The driver was very friendly and knowledgeable. The driver waited for us at the airport and helped with our baggage.

I would use them again. They were there with a sign to meet us. Thank you for the quick transportation to our resort

Came and picked us up at exact time with a clean vehicle and was professional. Driver communicated areas of interest

We had the same driver round trip. He was prompt, courteous, and helpful. Mentioned a few places to check out in cancun. Communication thru WhatsApp made it very simple! Def recommend!

No issue with the service. Service was on time and drove us to our hotel in a timely manner. Service was also on time from the hotel to the airport. Would recommend this company to others.

Excellent service. They were on time for both the pickup trip and the departure. The drivers were courteous and professional. Highly recommend.

after reviewing return reservation at Cancun airport with attendant, our return dates varied, and a notation was made. However, the company did not end up honoring despite him making the notation and me confirming with a phone call. Shortly before our departure, they said they could not honor the change. DO NOT RECOMMEND unless you want to risk them not showing up to get you back.