Very Colorful Tour of Bellagio and Varenna in October
We had a wonderful time during the tour. Our guide, Fabia, was great, very knowledgeable, kind and fun... She took us on walking tour of Bellagio and then Varenna. Both villages were beautiful. We enjoyed very much. Thank you Samantha at Lake Como Tourism for planning the tour.
事業者からの返答
Dear Erdal, thank you so much for this glowing review! We are so pleased you had a wonderful time exploring the beautiful villages of Bellagio and Varenna. I'm especially happy to hear that your experience was so positive, and I truly appreciate the kind mention! It was my pleasure to help you plan the perfect day trip. I will certainly share your feedback with Fabia; she is an incredible guide. I wish you all the best and hope to have you back here soon. Samantha - Lake Como Tourism Staff
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I3747WUdavidg
November 19, 2024 · via Tripadvisor
We were super happy!
A great experience to share with those you love, for a touch of romance that never hurts! We were super happy!
事業者からの返答
Grazie per la vostra recensione.
Siam davvero contenti che vi sia piaciuto il nostro tour.
Speriamo di rivedervi presto!
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A3100CDstefanol
November 16, 2024 · via Tripadvisor
very nice
The one-hour tour on Lake Como might seem, on paper, too long but once you leave the hour slips away too early, there are so many things to see. Also excellent aperitif at the end of the tour
事業者からの返答
Grazie per la vostra recensione!
Siamo davvero contenti che il tour vi sia piaciuto e non sia stato pesante!
Grazie ancora!
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R9730GAbiancag
November 13, 2024 · via Tripadvisor
recommended tour
a great way to enjoy Lake Como in peace. The boat ride is very romantic and we concluded with an aperitif in the villa at the end of the day.
事業者からの返答
Grazie per la tua recensione.
Ci fa molto piacere che il nostro tour vi sia piaciuto!
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RichardH_M
August 16, 2024 · via Viator
Two strikes and we are out.!!! We blend our day two times around this particular tour and no one was there to meet us.
This company failed two times to meet our expectations. We were told to be at a certain location at a certain time and we were early and no one was there to show us what we were to do. We made phone calls. No one was answering. We contacted Viator I had to investigate the situation and they had trouble also with the vendor they finally and gave us another time 2 days later at that time again we arrived early. There was no representative there to help us. We contacted them immediately. We were told someone was coming. nobody came boats are coming and going .Viator Did a good job work at this problem but now I am awaiting credit for the entire trip. I recommend you do not invest in this trip also it says private. But it’s not private it’s a self guided tour. We never got the boat ride. We never got the food at the end at the restaurant or bar. Our expectations were not met and we wasted a lot of time. Once you plan your day around a tour and the tour does not happen. The entire day becomes open and changes and it’s unfortunate Not to the Viater standards thank you. Have a nice day.
事業者からの返答
As already explained it is clear in the description that there is no guide. It was given the time, coordinates where to get the boat and an indication of how to find the staff 2 times and the staff waited but no one showed up at the dock to get on the boat. The program sent was clear, detailed and with indicated what to do in every detail.
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Laura R
August 2, 2024 · via Tripadvisor
Not happy.
1. We were not told that paying 279.00
Was a self guided tour. Who would do that in a country we don’t know.
The address we were given to meet at was not the right address. We waited for someone to show up . No one. Than later that day when I ask , they say oh you self walk around. Why would I pay to walk around
事業者からの返答
Good morning,
as we have already discussed, it has been explained to you that in the product description everything is stated what is included and what is excluded in a clear and transparent manner.
The address was correct, you are not the first to do this kind of tour and everyone starts from there. At the address were the gentlemen with the orange vests waiting for you for the boat tour (as clearly marked in orange on the programme). The tour is self-guided because there is no guide to take you through the stops, but in the programme that we turned over to you everything was indicated, including the map with the route. And it is all clearly explained both before booking in detail and in the programme that we personally toured with you.
Translated with DeepL.com (free version)
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Vicki_M
July 15, 2024 · via Viator
50 minute boat tour
It was a nice boat and the views are amazing, we had the appetizers and drinks which was quite a hike from the dock. The appetizers were a little on the basic side. However, the restaurant had a majestic view. Pretty pricey for 2 people.
事業者からの返答
we are glad that you enjoyed the tour overall. We immediately report to the provider of the too simple appetizer.
Regarding the price we are sorry but Viator adds really high commissions to you.
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zenitm2023
May 16, 2023 · via Tripadvisor
Will be back again, hopefully on summer
Bellagio was really mesmerizing. Unfortunately the weather was a little bit gloomy, but the tour was really great, we were lucky that during our boat tour it didn't rain. Absolutely love our local guide Patrizia.
事業者からの返答
Thank you for choosing our tour! We are glad that you enjoyed it despite the weather. Hope to see you again next time!
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5parisl
April 21, 2023 · via Tripadvisor
Holy week holiday at Lake Como
Very touristic place! We visited Bellagio and Varenna during our holy week holiday, Fortunately it was a sunny day so we really enjoyed the view and the food! The guide was lovely. The best part was when we ride the boat.
事業者からの返答
We are glad that you have enjoyed Bellagio and Varenna! Thank you for choosing us. We hope to see you again.
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Luis_C
October 12, 2022 · via Viator
A beautiful day to be on...
A beautiful day to be on the lake visiting beautiful Bellagio and Varenna, with an excellent guide Violetta
1人が参考になったと回答
事業者からの返答
Thank you for your kind feedback Mr. Luis. We are glad that you enjoyed our tour with our guide . Hope to see you again!
