Gatura was amazing - great teas and food. Sadly, between a slightly late arrival, not knowing where the tour operator was for pick-up, them taking a wrong turn and me navigating them back on route, as well as the tea farm having the group of 50, our time there was cut short. I would suggest if sending 2 people to pickup (which was the csse), that one person could get out of the car to meet the guests and guide them to the car for efficiency - especially when every minute counts. The driver did his best to make up time. The Gatura manager and staff were amazing in making sure we did not miss much. The tea and food are well worth it and quite a wealth of information and experience in the tea process are provided. I highly recommend Gatura Greens
Thank you so much for taking the time to share such a detailed review. We are delighted to hear that you enjoyed your visit to Gatura from the teas and food to the rich insight into the tea making process, it sounds like it was a truly rewarding experience. Gatura Greens is proud to offer not only high quality products but also an immersive experience that allows guests to learn and appreciate the effort and care that goes into producing their teas. We also truly appreciate your constructive feedback regarding the pick up process and timing. We understand how every minute counts on a tour, and your suggestion about having one staff member meet guests to guide them to the vehicle is excellent. This will certainly help improve efficiency and ensure that future guests can enjoy the full experience without any stress. We are glad to hear that the driver did his best to make up for lost time, showing commitment to providing a smooth and enjoyable experience. It is wonderful to hear that the Gatura manager and staff were so accommodating, making sure you did not miss out on any key aspects despite the unexpected delays and the large group. Their dedication, combined with the excellent teas and delicious food, clearly left a positive impression. Overall, we are thrilled that you found the visit informative, enjoyable, and worthwhile. Your recommendation of Gatura Greens means a lot, and we hope to welcome you back in the future for an even smoother, longer, and equally memorable experience. Thank you again for your thoughtful feedback. Regards, Lesley
