We really enjoyed our stay at this hotel. It is very clean, tidy, and modern, although the contemporary style can feel a little sterile at times. Having a Starbucks on site was a big plus—we used it every morning for drinks and occasionally for food. The pizza bar is also worth a visit if you’re still hungry after a busy day, and we ate in the restaurant a few times and enjoyed it. The pool area was lovely, and the hot tub was a great way to relax. We didn’t realise until a few days into our stay that Volcano Bay is just outside a gate next to the hot tub, which was a nice surprise when we discovered it. It’s worth noting that Volcano Bay isn’t open every day, but it’s a great option if you want a break from the parks. The rooftop bar was a highlight, perfect for watching the fireworks and unwinding at night, although it can get chilly up there, so it’s worth bringing a layer. Drinks are quite pricey; for example, a bottle of red wine was £54, which was one of the cheaper options. All the staff were friendly and helpful throughout our stay. We also liked that we could use the facilities at nearby hotels, such as Sapphire Falls, which is less than a two-minute walk across the car park, with additional pubs, cafés, restaurants, and shops. The location is excellent for Universal parks and International Drive. We walked most days, but used the shuttles in the evenings after long days, and they were very reliable and convenient. Overall, it’s a great hotel with excellent amenities and a fantastic location,perfect for a Universal trip and Disney.






















