Nobody was there when I arrived and the restaurant has no idea what Viator is or the host. I messaged telling the time I would arrive and I called them and nobody picked up the phone twice. I would not recipe d.
Thank you for your feedback. We’re sorry you were disappointed, but we would like to clarify what occurred. Unfortunately, you missed the scheduled check-in time. Our guide must depart on time with the guests who arrived as instructed and cannot delay the entire group once the walking tour has begun. Because this is a guided experience with scheduled stops throughout Little Havana, arriving on time for check-in is essential. We always recommend arriving early so you can meet your guide, join the group, and enjoy the complete experience—including the culture, history, and flavors that make Little Havana such a special part of Miami.
