It was a terrible experience and we ended up not going and asking for a refund. You do not advertise that you have reserved seating for tour groups. We stood in line for 45 minutes and then two tour groups come walking up skipping everybody in the line people were upset not to mention the Boat left after sunset so what was the point? It wasn’t a sunset cruise that’s why we left. It left almost at dark so no one was gonna see a sunset. I have asked for a refund and I would not recommend it to anyone because you need to advertise that seats to reserved.
A
Andre_F
September 25, 2026
Disgrace tour
We have been waiting in the queue for the Cruise 19:10 sunset cruise. It is now 19:26, and we are still waiting to board.
On top of this, two groups arrived after us and were allowed to board before us. The cruise was advertised as a sunset cruise, but at this point there is no sunset to see at all.
This is very disappointing, especially considering the waiting time and the fact that other groups were allowed to board before us.
M
Maria_M
September 19, 2026
Second rate almost sunset cruise
If you want your included one wine each you need to be sure you get it early because they run out of the included individual.bottles and then you have to buy a half bottle. Sunset would have been better if they departed at the schedules 7.10 but leaving at 7.35 meant your view of the sunset was through building sites cranes. Snacks were olives and peanuts and bread. Nice to have with wines. Maybe something savory to go on the bread you would think, hummus or cheese, no. What was in the little packets? Butter and jam! And to follow a piece of cheesecake.
Two hours was too long particularly when it was dark for so much of it.
Second rate experience
B
Bridget_E
September 16, 2026
Beautiful ride with great...
Beautiful ride with great photo ops!
Get in line early so you can have the top deck.
Bring a sweater!
E
Erin_S
September 13, 2026
Please don’t book
It’s not very well done. Boat was late and we almost missed sunset. Drinks were cheap and warm. Snacks were bread and cocktail peanuts. Boat is old, needs TlLC and a bit dirty. Staff were nice but this is definitely not worth spending any money on. Only space for about 50 people on the second level and if you are not early you will not get a sport. A queue was starting to line up 1 hour before the cruise. What a waste of time.
K
Kayla_J
September 8, 2026
Underwhelming
The experience was disappointing. Only the persons who got on the boat first in the queue managed to sit outside and see the views the remaining people had to sit inside. The boat was very hot. The wine was nice as they served local wine however the snacks included nuts, bread and a piece of cake. Half way through the tour I was then told about the blue cruise app which I could learn about the sights.
J
Jeanne_G
September 5, 2026
Do not book this tour
It was extremely hot. The upper deck of the boat fills up only holding 52 people. The rest of the boat none of the windows were not opened there was no ac so it was miserable. Would not recommend.
事業者からの返答
Thank you for your feedback. We are sorry that the high temperatures made your experience uncomfortable, particularly in the indoor areas of the boat.
We understand your concerns and appreciate you bringing this to our attention. Your comments have been shared with our team as we continue looking for ways to improve our guests’ comfort on board.
Kind regards,
Blue Cruises
B
BLANCAMARINA_G
September 4, 2026
Great evening
Great tour with friendly and professional crew. We enjoyed many amazing monuments and views from the city
G
Grace_F
August 31, 2026
Would not recommend
We were so excited about this cruise! The boat was big with plenty of seating and the views were nice. That's about all the good things I can say. The description mentions a bottle of wine and snacks included. There are many cruises with the same feature but we booked this one because we liked the look. When we arrived we were given a snack plate and they were serving orange juice. We had to go to the bar if we wanted an alcoholic beverage. When we went to claim our wine on this 2hr long ride, we were told they ran out of from the group before and could only offer beer, water, or juice. This might be an acceptable alternative for some, but as a person who doesn't drink beer and booked the cruise specifically for the promise of wine, this was disappointing. They made no mention of this before we embarked, so we were essentially being held hostage on a boat that was not delivering on the experience that they promised. When asked if they would offer a complimentary drink or any other alternative, they were completely inflexible. In fact, they DID have wine, but they did not want to offer it complimentary (the wine was not fancy) so they made us purchase these eerily similar bottles of wine mentioned in the description. The whole experience was really disappointing and unfair. If they were honest about what they could deliver, we would have picked another boat. Instead, we had to pay more to have the experience we wanted even though it was supposed to be included. The boat has tripping hazards everywhere and it was very crowded. I would not recommend this boat unfortunately.
事業者からの返答
Dear Guest,
We are very sorry for the disappointment caused. Unfortunately, on that day we experienced an unexpected shortage of the wine included in the experience.
We understand that this was an important part of your booking and regret that the situation was not communicated more clearly or handled in a more satisfactory way.
Your feedback has been shared with our team so we can improve both our stock management and our response in similar situations.
Kind regards,
Blue Cruises
S
Sami_K
August 29, 2026
Meeting point was...
Meeting point was unsure: address was clear but there is three ports, A-B-C, and continous action on dock made unsure feeling if we were on rigth place.
Announced cruise start time was missed almost a half hour due to ship docked over 15 minutes late.
Cruise itself was fine if industrial view of Lisbon is your interest.
Wine and snack secton of cruise... selection of water, juice, or white wine. If cruise is sunset cruise with wine and white wine is my pet hate.