Very pleasant and informative. Showed vienna in the best possible light.Strongly recommend to all who is visiting fir the first time
事業者からの返答
Dear Guest,
thank you very much for your kind review and recommendation! We are happy to hear that you found the tour pleasant and informative and that we could show Vienna in its best light.
It means a lot to us that you would recommend our tour, especially for first-time visitors to the city. We hope to welcome you again for another memorable ride through Vienna in the future!
Best regards,
Royal E-Cars Tours Team
S
Susan K
June 10, 2025 · via Tripadvisor
Just ok
The content of the tour was fine. Nice historical highlights of Vienna old town.Our complaint was that it was supposed to be a door to door pick up and drop off, but due to circumstances they had no control over, the pick up point was changed to a point over 25 min. Walk away and when I asked for a closer pick up point I got no response from the tour provider and then at the end of the tour they wanted to drop us over 1 km away from our hotel and we had to insist on a closer drop off point. We didn't expect high quality prosecco, but what we got was absolutely aweful! I didn't feel the driver was very knowledgeable outside of his set narrative. Overall I would not do this tour again.
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duckypeggy
June 9, 2025 · via Tripadvisor
Night Tour of Vienna Austria
Our Guide was amazing! So friendly and personable. Extremely knowledgeable. Took his time with explaining detail in the sights we were seeing. If you have only time for one tour, absolutely take this one! Due to mobility constraints we were able to see so much more that would ever have been possible.
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Dorothy R
April 24, 2025 · via Tripadvisor
Night tour of Vienna
Enjoyed the ride and tour. Weather was perfect. Our driver/guide was very nice. We had a little trouble understanding him at times but his English was rather good. A memorable experience and having just arrived, it helped us plan our itinerary for the next day.
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federicol683
May 24, 2024 · via Tripadvisor
Great way to get a quick nocturnal overview of Vienna.
This is a great way to get a quick overview (1hr) of parts of the old city and the Ringstrasse , particularly if the weather is nice (blankets provided) . Less traffic at night , so makes it easier to get around . We did not indulge in the Prosecco , but it’s there for the taking . The electric “antique” cart moves slowly enough to take in the sights which are all well lit at night . Our driver was very helpful and nice , despite his English just being ok .
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loraines520
December 17, 2023 · via Tripadvisor
Highly recommend. Don’t visit Vienna without doing this
Excellent tour of Vienna. Highly recommend. Although it was cold wee were given blankets and the car was very comfortable. We didn’t drink much of the Prosecco though as it was so cold and car is a bit of a bumpy ride through cobbled streets so don’t recommend paying extra for the drink.
Guide spoke perfect English and was very friendly and knowledgeable
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Denise_O
June 21, 2023 · via Viator
Not well executed
Great concept but not executed well at all. The driver was 30 minutes late with no communication to us, no Prosecco and there was a significant language barrier. I would not recommend until operators get their act together. The electric old time car was nice but not worth it for the lack of organization.
事業者からの返答
Dear Denise,
Thank you for sharing your honest feedback about your recent experience. We deeply regret the inconveniences you encountered during your tour and sincerely apologize for the lack of execution and communication.
Your comments highlight areas where we fell short of our own standards, and we are taking immediate steps to address these issues. We understand the importance of punctuality and clear communication, and we are actively working on refining our processes to ensure that such situations are avoided in the future.
We apologize for the absence of Prosecco and any language barriers you faced during the tour. We are committed to providing a seamless and enjoyable experience for all our guests, and we are actively reviewing our operations to enhance these aspects.
While we're pleased that you found our electric vintage old-timer concept appealing, we acknowledge that this alone is not enough to justify any lack of organization. Your feedback serves as a valuable reminder of the importance of ensuring a well-coordinated and delightful tour.
Please know that your experience does not align with our usual standards, and we appreciate your patience and understanding. If you might consider giving us another chance in the future, we would be grateful for the opportunity to demonstrate the improvements we are making based on your feedback.
Once again, we apologize for any disappointment you faced and thank you for bringing these matters to our attention.
Warm regards,
Royal E-Car Tours Team
J
JoAnne_A
June 17, 2023 · via Viator
Better off walking
The tour guide was very nice, but we were expecting a convertible and got a low roof, so we couldn’t see much. We couldn’t hear anything over the street/traffic noise and the driver spoke very softly. We also drove past the same sites multiple times and couldn’t stop or even PAUSE for pictures. It’s my fault for not researching all we’d see, but save your money. Better off walking.
事業者からの返答
Dear Joanne,
Thank you for taking the time to share your thoughts about your recent tour experience. We're grateful for your feedback as it helps us enhance our services.
We apologize for the disappointment you faced regarding the type of car provided and the overall tour experience. Your expectations were not met, and we understand the frustration that can arise from such situations.
The issues you raised are important to us, and we're actively working on addressing them. We are committed to ensuring that our guests have a clear understanding of the tour and the type of vehicle they will be traveling in. Additionally, we're exploring ways to improve audio clarity despite street noise and the overall pacing of the tour.
We apologize for any inconvenience caused by the repetitive route and the inability to pause for pictures. Your insights are invaluable, and we're using your feedback to make necessary adjustments to our tour itinerary.
While we understand your sentiment regarding walking, we aim to offer a unique and convenient way to explore the city. We appreciate your understanding that some aspects of the experience were beyond your expectations.
If you would consider giving us another chance in the future, we would be more than happy to ensure a more enjoyable and satisfying tour that aligns with your preferences. Your feedback is invaluable as we continue to strive for excellence.
Once again, we apologize for any disappointment you faced and appreciate the opportunity to improve based on your review.
Warm regards,
Royal E-Car Tours Team
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Vesela_V
February 26, 2023 · via Viator
Excellent choice lots of attention from the driver and the company
Perfect birthday party idea to spend while you in Vienna with friends the driver was very helpful and polite
事業者からの返答
Dear Vesela,
Thank you for celebrating your birthday with us and for your kind words! We're thrilled that you chose us as a part of your special day in Vienna. Our team is dedicated to making every occasion memorable, and we're delighted that the driver's helpfulness and politeness added to your experience.
Your positive feedback encourages us to continue providing exceptional service. We hope to have the pleasure of hosting you and your friends again in the future for more wonderful moments.
Best wishes,
Royal E-Car Tours Team
L
LostALot22
August 1, 2022 · via Tripadvisor
Nice tour
I did this tour and really enjoyed it. You see a lot of the city in a short period. The driver was knowledgeable and took a good route. Well worth the money. Really fun.
