We were fortunate just to have one other couple in our transfer so we only made one other stop. Driver was very efficient, pleasant and safe. We were picked up right at our port where the ship came in, very good experience!
事業者からの返答
Thank you so much for your kind review! We’re very happy to hear that you had a smooth and comfortable experience with our semi-private transfer from the cruise port.
It’s great to know that you appreciated the convenient pick-up directly at the ship, as well as the efficiency, friendliness, and safe driving of our driver.
Thank you for choosing us, and we hope to welcome you back to Italy again soon!
L
Lauren_D
August 17, 2026 · via Viator
Great Ride from Cruise to Rome
We contracted a semi-private ride from Cruise Terminal to our hotel in Rome. Driver was early and had our name to make it easy to find him among a see of drivers. The van was modern, very clean, and very comfortable with enough room for our four bags and the bags of the other two passengers that shared the ride. The van was roomy enough for all four of us to be comfortable and enjoy the 45-50 min ride to our hotel. Highly recommend this company if you want a semi-private transport.
事業者からの返答
Thank you so much for taking the time to share your experience! We’re delighted to hear that everything went smoothly, from easily finding your driver at the cruise terminal to enjoying a clean, spacious, and comfortable ride to your hotel in Rome.
Our semi-private transfer is designed to offer the comfort and quality of a private service while sharing the journey with only a small number of guests, so we’re very happy that you enjoyed the experience.
Thank you for recommending us! We truly appreciate it and hope to welcome you back to Rome again soon.
P
Patty_L
July 9, 2025 · via Viator
Efficient but very overpriced
The van was crowded and driver picked up passengers from other cruiseship first. Driver was very nice and helped with luggage. The ride is long( about an hour).
Although we booked well in advance the seating was tight. It cost almost $200 and a top was expected. This was very expensive and we were told we could have gotten a cab from port to our hotel for about half the price. I like viator but this was very overpriced. For that kind of money they could at least offer a bottle of water.
事業者からの返答
Hello dear customer, we would just like to remind you that you booked a shared transfer from Civitavecchia port, so it's only natural that the driver picked up other customers too. The price and what's included is all listed and explained in the product description
D
donald_l
June 11, 2025 · via Viator
Be very careful
First the coach doesn't pick you up at the port! The coach is waiting outside the port property at a plaza away from the port property. There is no shuttle from the ship debarkation area to the plaza. Taxies wouldn't take you to the plaza because they have to pay to come back into the port property. The only way to get there is to walk! (with all luggage from a 14 day cruise!)
My pickup time was set for 10:00 AM. The driver called me and wanted to know where we were? When I told him we were walking to the plaza he reported he couldn't wait any longer and had to leave at 9:30AM. He literally stranded us half an hour before our pickup time. This tour operator is disorganized, unscrupulous, and has no integrity. After reading what this company and it's employees did to my wife and I and you chose to do business with them you are doing so at you own peril.
Don L Danville, Ca.
事業者からの返答
Dear sir, you posted this review in the wrong business. We do not pickup at the plaza, we pick up all customers from their cruise piers. We also do not have your name on our records.
D
Deborah_M
May 26, 2025 · via Viator
Great service. Clean and comfortable van. An unexpected drop off at airport
Driver was great. Pick up was on time and driver walked through waiting passengers with my name displayed on a table. He helped with the luggage and informed us that he would be making another stop at another pier before leaving. Only criticism was we weren’t expecting to drop off a couple at the airport, which added a little more time to our commute.
事業者からの返答
Hello dear customer, we thank you for your review and are happy that the driver was helpful. We however want to point out that you booked a shared transportation service, not private, so of course in a shared service there might be other dropoffs before yours.
C
Clayton_D
May 16, 2025 · via Viator
Communication was great...
Communication was great when the driver arrived. He helped us with our luggage and got us to our hotel safely.
事業者からの返答
Thank you for your nice review!
C
Christopher_C
October 24, 2024 · via Viator
Great ride!
Good experience and driver was right on time! Ride was comfortable and held all of our luggage. Shared ride.
事業者からの返答
Thank you for your review!
A
Anthony_B
August 8, 2024 · via Viator
Excellent
He was a great driver and very nice. We appreciate him getting us to the airport on time. I will definitely choose Viator again for my transportation. Thank you so much!
事業者からの返答
Thank you for your nice review!
C
Camille_A
June 5, 2024 · via Viator
Terrible Experience
I tried to reschedule my pick up time before the 24 hour requirement but by the time they got back to me they said they couldn't make any changes because it was less than 24 hours. And to add insult to injury, our driver was an hour late!
事業者からの返答
Hello dear customer, as we told you on our reply we unfortunately did not have availabilities for your requested pickup time, regardless if it was 24 hours or more before the scheduled pickup time.
The driver was not late because of our fault, but because on that particular day the police monitored access to the port to make some routine checks and the driver was delayed, as others, because of these checks. This was not our fault, nor we could have predicted it, and the driver did his due diligence and called you to inform you about this delay.
Lake Braccianoの類似ツアーを比較
最安値: Shared Transfer from Civitavecchia Pier to Rome Hotel or Airport — $77
最高評価: Civitavecchia Shore Excursion: Best of Rome Private Tour — 5.0 (303 件のレビュー)