Our driver Luca was waiting for us at the airport and called me to coordinate our meeting place. We met him and went straight to the van. Everything was very clean and the transfer to the apartment was very smooth. Fantastic experience!





快適で手入れの行き届いた車両で快適なローマ到着時またはローマ出発時のプライベート送迎をお楽しみください ご予約の商品(到着または出発)に応じて、専属ドライバーが事前に予約した時間にお待ちしております。 到着の場合: 運転手はフィウミチーノ空港の到着ターミナルにお客様の名前が書かれたサインボードを持って待機します。ご予約いただきましたら、弊社チームからご連絡し、集合場所の写真をお送りいたします。選択した製品に応じて、ローマまたはチビタベッキアの街で降ろされます。 出発の場合: ドライバーが、ご希望の時間にホテルまたはローマ市内のご希望の場所までお迎えに上がります。フライトの出発時間をお知らせください。最適なお迎え時間をお勧めいたします。 ローマで素晴らしい時間をお過ごしください。
運転手はあなたの名前が書かれた看板を持ってあなたを待っています。
出発予定時刻の24時間前までにキャンセルされた場合、全額返金の対象となります。
Our driver Luca was waiting for us at the airport and called me to coordinate our meeting place. We met him and went straight to the van. Everything was very clean and the transfer to the apartment was very smooth. Fantastic experience!
Good Service. Very crowded at FCO. Difficult to locate. Many drivers with signs. They have a IPAD displaying the name.
Great experience. Company was very accommodating when we had a last minute flight schedule change. Driver was on time and vehicle was great.
It was great after getting done with passport control lines to have him waiting in the limo area. We were exhausted and not wanting to stand in another line for a taxi.
Price is a bit expensive but the car was nice, clean and our driver, Ruslan, was very friendly and knowledgeable. Still hard to justify paying that much when there’s so much public transport. Ruslan had many recommendations on places to go and see, which for my first time in Italy, was greatly appreciated. I would say it’s worth it if you despise public transport.
Our Pick up was easy. Driver had a sigh in bright yellow with our name on it. The Car was clean. Driver was friendly.
Thank you janet_f, we are very glad that you enjoyed your private arrival transfer. We hope you had an excellent time in Rome, and that you will come back soon to Rome.
Had to wait 25 minutes for our driver!!!!! That’s unacceptable after a 9 hour flight! Booked weeks in advance, for what!! Should give us a partial refund.
Hello M5006MYrobing, Thank you for taking the time to give us a review. I, Luca - the owner of the company -, was your driver. We work very hard to make every new person that arrives to Rome and books with us happy. Your flight landed literally 20 minutes in advance, and you left customs unusually fast. We did all we could to arrange an earlier driver for you, but its high season and sometimes it is simply not possible. I would have preferred you to say this personally to me, you did not seem unhappy. I said sorry to you at least 3 times for not being able to come earlier (even though I came on time regarding the arrival message we sent you weeks in advance). You even gave me a tip and seemed happy with the service, I am sad that you did not honestly felt this way. In any case, I hope you had an excellent time in Rome and enjoyed our beautiful city.
Driver was prompt and friendly. He quickly got us out of the airport and to our Airbnb. We had no problems at all.
Thank you Lynda_O for booking with us and for taking the time to leave us a review. We are very glad that you enjoyed your service. Hope you had en excellent time in Rome.
The driver was not at the prescribed meeting point and we had to wait 20 minutes for her to find us. Then the Van was set up for 8 passengers, we told them we had 4 passengers and 8 pieces of luggage. When we finally got to our hotel, she pushed my new suitcase out the back and onto the ground, breaking the handle. She left without telling us. The hotel staff watched it happen.
Thank you Leon_B for taking the time to leave us a review. We are very surprised to what you have written. First of all, we arranged a Mercedes Benz last model van for your pick up. It fits up to 8 people, that does not mean it's prepared for 8 people. Would you have preferred a sedan? You had a lot of luggage and would not have fitted. Regarding the waiting time, very sorry. The driver had to drop off other clients at another terminal, which made her wait a lot longer at their hotel. We tried arranging an earlier driver for you due to this unexpected delay but we could not. Finally, as in all the best hotels in Rome, the hotel concierge is the one helping the driver to move the luggage from the trunk to the floor. We are very sorry if your luggage broke, this is of course unintended, although it happened to the concierge. In any case, thank you for booking your roundtrip transfer with us. We hope the departure with us went well and that you enjoyed your day in Rome. Hope you come back soon!
The request was for a vehicle that would accommodate 7 Adults, with 2 Lg Luggages, and 1 carry-on each. I reiterated the request on more than one occasion. I am irritated because passengers had no leg room, and had to hold their luggages in their laps. When I called Viator, they the company was closed, because they are scheduled to pick up the same 7 adults, hopefully it will be a comfortable vehicle as promised for the trip from a Rome hotel to the cruise port.
Ciao Fran_S, Thank you for taking the time to leave us a review. Although, this a very unfair and misleading review. Our product is very clear regarding luggage. It's clarified in the inclusions and in the ticket confirmation that the maximum is 1 large and 1 cabin per person. We know, it's a physical limitation of a vehicle, that 21 pieces of luggage do not fit in a van. We never accepted this in advance, we've checked the messages and nothing regarding having 3 pieces per person was discussed. We would have said no right away and advise for a support vehicle. You decided unilaterally to bring 21 pieces of luggage.
| ツアー | 所要時間 | 評価 | 料金 | |
|---|---|---|---|---|
豪華な専用送迎サービスによるローマ フィウミチーノ空港送迎 | 1 時間 | 4.6 (375) | $75 | |
Vatican Museums, Sistine Chapel & St Peter’s Basilica Guided Tour | 3 時間 | 4.5 (41,641) | $80 | 見る |
Rome: Colosseum, Roman Forum and Palatine Hill Guided Tour | 1h 30分–3h | 4.6 (25,651) | $39 | 見る |
Skip-the-Line Group Tour of the Vatican, Sistine Chapel & St. Peter's Basilica | 3 時間 | 4.6 (15,342) | $23 | 見る |
Colosseum, Roman Forum & Palatine Hill Guided Tour | 2h 30分 | 4.6 (10,869) | $57 | 見る |
Colosseum Arena Floor, Forum & Palatine Hill Guided Tour | 2h 30分 | 4.2 (10,163) | $103 | 見る |
Rome 3 in 1 Cooking Class: Fettuccine, Ravioli & Tiramisu | 3 時間 | 4.9 (10,069) | $60 | 見る |