Easy communication with the company setting up the ride. The driver did well and overall it was a comfortable experience.
事業者からの返答
Hello there!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you found the communication process easy and that your ride was comfortable overall. Providing a seamless and comfortable experience for our customers is always our top priority, and it's fantastic to know that we met your expectations.
We'll be sure to pass along your compliments to our driver as well. Your feedback is invaluable to us as it helps us continually improve our services and ensure that every aspect of your journey with us is enjoyable and stress-free.
If there's anything else we can assist you with or if you have any further feedback or questions, please don't hesitate to reach out. We're here to help in any way we can!
Thank you once again for choosing Bukap Travels. We look forward to welcoming you on another adventure in the future!
Warm regards,
Santiago Argote | Bukap Travels
C
courtney_p
June 10, 2022 · via Viator
Transfer
Driver was on time, ride was good.
We didn't get water that said was included in the transfer.
Otherwise everything was as indicated
事業者からの返答
Thank you for taking the time to share your feedback with us. We are thrilled to hear that our driver arrived on time and provided a comfortable ride. We apologize for the inconvenience regarding the missing water that was included in the transfer, and will make sure to take the necessary steps to avoid this in the future.
We are grateful for your business and hope to have the opportunity to serve you again soon.
Best regards,
Juan Bustos Casij
Founder
Bukap
R
Rob_W
February 9, 2022 · via Viator
Ride from Santa Marta to...
Ride from Santa Marta to airport in Barranquilla. Driver was great. Took us to get Covid tests on the way which was helpful
1人が参考になったと回答
事業者からの返答
Thank you for sharing your positive experience with our service! We are thrilled to hear that our driver was able to assist you with getting your Covid test on the way to the airport. Your kind words mean a lot to us and we appreciate you taking the time to write a review.
Thank you again for choosing us and we hope to have the opportunity to serve you again in the future!
Warm regards,
Juan Carlos Bustos Casij
Founder
Bukap
S
sagcam
November 19, 2021 · via Tripadvisor
Good Service and Trusted
The treatment is very friendly, the vehicles comfortable, and we got the services in very short time. It is already the second time we have travelled with them because we consider them very good and trustworthy.
事業者からの返答
Hola!
Muchas gracias por tomarse el tiempo de dejar una reseña y compartir su experiencia con Bukap. Estamos agradecidos por su confianza en nosotros y por elegir Bukap travels por segunda vez para sus necesidades de transporte.
Esperamos poder servirle en el futuro y hacer su próximo viaje aún más especial.
Saludos cordiales,
Juan Carlos Bustos Casij, fundador de Bukap.
J
joicep196
May 29, 2021 · via Tripadvisor
Attention to detail!!
Very good experience! We traveled with family with baby and good with attention to detail. I recommend it.
事業者からの返答
Hola Joice!
Agradezco enormemente toda la confianza depositada en nuestros servicios.
Le envío un fuerte abrazo desde Santa Marta.
Sinceramente,
Juan Carlos
Manager
Bukap Travels
Y
yanalopez
December 14, 2019 · via Tripadvisor
Excellent Service
The shuttle Service offered by the agency is impeccable. The cars are clean and in very good condition. It is a very flexible Enterprise when it comes to last minute booking, they are responsible and drivers carry out their work in a professional way.
事業者からの返答
Muchas gracias por su feedback Yana, nos alegra saber que su experiencia con nuestros servicios de transporte ha sido excelente. Estamos muy orgullosos de contar con un equipo de conductores profesionales y autos en óptimas condiciones. Nos esforzamos por ser flexibles y brindar un servicio responsable a todos nuestros clientes. Esperamos tener la oportunidad de servirle nuevamente en el futuro. ¡Muchas gracias por confiar en nosotros!
R
Ramon S
October 3, 2019 · via Tripadvisor
OPINION ABOUT JUAN CARLOS
We met Juan through a cousin from Barranquilla and we met a person with a lot of experience in his subject with a lot of human warmth and with a lot of sensitivity to the needs of his client at the same time with all the necessary knowledge to be able to advise us well and have a very good time with the
If we'd come back to Santa Marta, we'd definitely choose him again.
That is why we recommend you if you want to have an excellent guide. And a very good person you choose on your next trip
CONGRATULATIONS JUAN CARLOS
1人が参考になったと回答
事業者からの返答
¡Muchas gracias Ramón por tu feedback tan amable! Me alegro mucho de haber podido ayudar a hacer de tu visita a Santa Marta una experiencia inolvidable. Siempre trato de brindar un servicio de calidad y hacer todo lo posible para satisfacer las necesidades de mis clientes. ¡Espero tenerte de vuelta en Santa Marta en el futuro! ¡Muchas gracias por elegirme como tu guía!
Saludos cordiales desde Santa Marta
Juan Carlos
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